Rated 4.0 out of 5 by 494
Rated 5.0 out of 5.0 by MinnesotaGN Beautiful Space
Great people, great service. Nice setting. Close to airpoort.
May 27, 2015
Rated 1.0 out of 5.0 By far the worst hotel experience!
Unauthorized charges on my bank account by $291 yet the hotel states there was not any extra charges?! The hotel transfers me to some voicemail. Now my bank is fighting the charges. Joy. The facility is supposed to be non-smoking however the room smelled like a cigarette. We had to leave the windows open the entire time for fresh air. One of the front desk attendants was quite rude and acted like she didn't want to be there at all. Not a very inviting environment. We stayed two nights. Our room was not cleaned or replenished at all. We actually had to track down someone to get clean towels. Parking was completely full at night and was nearly impossible to get a parking spot. There was no dvd player, microwave or fridge in the room either. I would not recommend this hotel at all!
May 27, 2015
Rated 4.0 out of 5.0 by Singapore Visitor Very comfortable bed and clean rooms
Very convenient location, close to Portland International Airport. Service was overall very good. Check-in/out process is very efficient and fast. Staff was very attentive. Restaurant food and drinks were good for the price.
May 24, 2015
Rated 2.0 out of 5.0 by Business519 Not Happy
Will not stay there again. Not happy with the availability of a room.
May 23, 2015
Rated 4.0 out of 5.0 by TheuTravel Friendly Staff, great location.
The staff was friendly and room service was quick. Bed was comfortable. Would come back again.
May 21, 2015
Rated 5.0 out of 5.0 by KathyMACC Nicely renovated hotel
This is a great hotel located close to the airport. Friendly staff and shuttle operators. Great for business travelers.
May 20, 2015
Rated 5.0 out of 5.0 by nik2482 Compfortable bed and great service
Great place to stay! Food is wonderful and having room service, saves time. Bed/pillows are extremely comfortable. Highly recommend this hotel!!
May 20, 2015
Rated 3.0 out of 5.0 by TheMostHandsomeMan Comments from 5.15.15 lodging
I called the hotel directly and asked for a King bed and told the woman I was with the convention at the hotel to see if there was a discounted rate. She gave me a rate, I accepted it and made the reservation. Upon arrival, nice staff greeting and efficient. Went to room and it was a very very small room with Queen bed. Plus the noise from the trains, cars, planes but particularly the trains was unacceptable. Called the front desk and said the person I made the reservation with - lied - about what the rate vs the bed size would've been AND the hotel was fully booked. I called down again and talked to the FD person who checked me in (Chantelle) who was very apologetic and will try to help which she did and we were moved. All worked out but if I hadn't been moved, I would've left. I would upgrade the windows for better soundproofing as the hotel is close to the three worst things for a hotel....busy highway, trains that come by every 10 minutes, and near an airport.
May 19, 2015