Rated 4.2 out of 5 by 321
Rated 3.0 out of 5.0 by GoldElite65 Excellent Stay - Poor Internet
Overall this is an excellent choice if you do not rely on internet connection. Very close to the great food in Portland.
April 29, 2014
Rated 5.0 out of 5.0 by PKS1 Holiday Inn Portland
Great hotel..............lousy parking; good breakfast, good location; staff friendly.
April 28, 2014
Rated 5.0 out of 5.0 by crgri good location and comfortable room
very clean. Staff helpful. Hotel close to Old port and other attractions.
April 25, 2014
Rated 5.0 out of 5.0 by MECAstudentParent Good place to stay in Portland
This was my third stay at this property. It is clean, well maintained, and close to everything downtown. The quality of service at the front desk has improved very much since my previous visits.
April 23, 2014
Rated 5.0 out of 5.0 by Lsmith46 Comfortable bed and great service
The staff was very friendly and helpful. We had a great stay. The rooms were clean and the bed was comfortable.
April 21, 2014
Rated 5.0 out of 5.0 by John 55 Temperature
Room was comfortable but fan ran all night long. it ran all the time. When room reached preset temperature heat would shut off but fan would blow cold air until temp dropped and then heater would start and hot air would blow until preset temp was reached and heat would shut off and unit would blow cold air. Fan never shut off.
April 21, 2014
Rated 5.0 out of 5.0 by BillyE NEAFWD
Excellent location to take advantage off everything Portland has to offer. The staff was very helpful and courteous.
Would recommend the facility for a conference or a family visit to the bay.
April 18, 2014
Rated 5.0 out of 5.0 by twar nice hotel, but eat somewhere else
nice lobby, friendly staff, room could have been vacuumed much better, poor meal.
April 16, 2014
Rated 4.0 out of 5.0 by Theconks Nice Hotel
We only stayed one night but got the upgraded room. It was very nice and very spacious. It had a nice updated feel to it. The staff was very friendly and accomodating. The only thing that was annoying is that they charged us an additional $10.00 upoin arrival for parking. I think this should be included in the rate. There was plenty of parking available and we did not go in and out. We parked when we got there and walked to our destination.
April 16, 2014
Rated 3.0 out of 5.0 by SAEVA Smoking Room not Wanted
Very disappointed that I was put in a smoking room. Left a message for the manager to call me, yet I never received a call back.
April 13, 2014
Rated 5.0 out of 5.0 by oldcoach Great!
The property was great in all areas.. Love it By The Bay!!!!
April 11, 2014
Rated 5.0 out of 5.0 by James441 Wonderfull Room and great view
Was in a perfect location for all we wanted to do. Staff was very helpful in information on places we wanted to go and directions. Restraurant was very good and service was excellent. Would recommend
April 10, 2014
Rated 5.0 out of 5.0 by EMDN great people
the staff are very friendly and helpful. the room are clean. the meeting room chairs are really uncomfortable after sitting there for some time, could use different chairs but otnerwise was very enjoyable conference
April 9, 2014
Rated 5.0 out of 5.0 by South Bay Nice Value, Comfortable Stay
I don't usually stay at a Holiday Inn. This one was so nice. Clean with a very friendly and efficient staff. I had forgotten a couple of items; and, no problem, they had travel sizes ready. I would recommend and definitely stay here again. Plus free shuttle to airport.
April 8, 2014
Rated 4.0 out of 5.0 by Linds88 Front Desk Staff
Great location! Front desk staff could not have been more friendly at check in and throughout stay- also the shuttle service was a great feature and great convenience!
April 7, 2014
Rated 4.0 out of 5.0 by Mandy70 Comfortable rooms and good service
Except for no elevator directional markings on all but the Lobby floor, which was a huge inconvenience, I greatly enjoyed my stay.
April 2, 2014
Rated 4.0 out of 5.0 by revalice Hotel a bit pricey, comfy bed, too firm pillows, did not deliver rolaway
Despite repeated requests hotel never delivered rollaway. When I checked out and reported that fact at desk -- staff member was sincerely and very apologetic.
Arrangements seemed to go well for the conference.
Meal service was slow during major meals, not enough wait staff.
April 2, 2014
Rated 4.0 out of 5.0 by mjlcaf Good location, Super Clean
This was one of the cleanest hotels I have ever stayed in. Everything sparkled - elevator doors, bathrooms, lobby etc. The staff was exceptionally service-oriented and when I asked for things (I forgot to pack toothpaste), I had them in minutes.
My only few small issues were with my room. First, it was March in Maine but the room was extremely hot. I put on the air conditioner but it was very, very noisy. Further, all 4 pillows on my king bed were gigantic. Very firm and absolutely huge. I had to get up at midnight and use 2 towels in a pillowcase instead of the pillows; since they give you 4, you would think they could mix up the sizes. In addition, there was hardly any vanity (just a sink) so I had no place to put my toiletry bag and it was hard to apply my makeup because I had to put things on the floor.
Lastly, I stayed only one night and they put the express checkout bill under the door during the night. When I went down to breakfast, I returned to find my room had been cleaned. I was in the room for another 2 hours and used a towel, threw out trash etc. When I checked out at the front desk, they said, "Oh, it looks like you are already checked out." Hmmm... I hope they checked the room again before the next customer came in.
Overall, a very nice hotel.
April 1, 2014
Rated 5.0 out of 5.0 by ChristianD Brief visit to Portland
The hotel was very well located, walking distance from the center of old Portland. The staff was friendly and helpful. Would definitely recommend it.
March 30, 2014
Rated 4.0 out of 5.0 by mtwarren Very clean hotel!
I was impressed by how clean this hotel was! Not a spot of dust anywhere, windows were sparkling, and staff was always presentable. The food we had during our conference was average. I am not sure if the committee I was with chose the food selections or the hotel did but the breakfast only had 3 choices. Lunch and dinner however were good. I guess the only negative things were that I had to pay $10 per night to park in the hotels garage and that there aren't any food vending machines in the hotel.
March 28, 2014
Rated 4.0 out of 5.0 by Big Book Lisa Nice hotel in a great little city
The Holiday Inn by the Bay in Portland Maine is a nice, comfy, clean place. I was there for a conference and the room value was great. The restaurant value not so much.
I looked up prices - thinking I might go there on my own sometime - and the regular rates aren't nearly as good as the conference rates.
The rooms, meeting rooms and lobby are comfortable and attractive. The parking is somewhat inconvenient. The basement garage is too small and the next-door garage is an uphill block walk. Not so good with luggage.
The staff was very helpful. The restaurant was mediocre and overpriced - usual hotel fare.
March 19, 2014
Rated 5.0 out of 5.0 by tattootammy Excellent View/Service
I'm not sure what the best part of my stay was. It was just one night, but as an IHG Reward member, I was upgraded to an Executive Suite on the 7th floor that faced the bay. I immediately opened the curtains so I could enjoy the view! I even slept with them open so i could enjoy the night lights and the sunrise over the bay the next morning was breathtaking. Laying in that comfortable bed with all those fluffy pillows, staring at that view was so relaxing. If I could have gotten away with stealing the pillows to take home, i would have :) Just Kidding!
March 17, 2014
Rated 4.0 out of 5.0 by steve14279 Did not get the room I reserved.
Overall a good experience except for not getting the smoking room that I booked. Parking was somewhat of a problem also.
March 11, 2014
Rated 5.0 out of 5.0 by Sweetlips Overall Stay
I was ill when we had our stay. My husband was going to a concert at the State Theater which was right up the street from your Hotel. I was certainly quite comfortable as he went out for the evening. I rested again the whole next afternoon. We enjoyed visiting the little diner up the street..MARCY'S and also enjoyed a Chinese place ZEN. After our meal at ZEN we came back to our room and placed our chairs in front of the big picture window and watched a beautiful sunset over Portland Bay. It was truly a beautiful evening. Just what I needed to start feeling better. We were very tempted to stay another night just so that I would rest in that beautiful room!!!
March 11, 2014
Rated 4.0 out of 5.0 by King Ralph Holiday Inn by the Bay
The location of the hotel is great. You are within walking distance of great places to eat and bars and the CCCC. The bar area at the hotel is great with many local beers on tap and friendly service. The room was quiet at night.
The only downside we saw was the mattresses were very soft it was almost like a water bed. I woke up with a stiff back about 5 times during the night.
March 6, 2014
Rated 5.0 out of 5.0 by Lindylou99 Pleasant Stay
We were driving home from Myrtle Beach and stayed the night at your hotel. Everything was great! I have stayed before with the same reults. I left my glasses in the dining room and they are mailing them back to me! Thank you very much!
March 1, 2014
Rated 5.0 out of 5.0 Comfortable bed and great service.
excellant value, great location, beatuful view of the bay, walking distance to great bars and dining
February 28, 2014
Rated 5.0 out of 5.0 by hoopla Very clean hotel with very pleasant courteous staff.
Stayed for for a relaxing night on the town with friends. Very pleased with the location and service. Rooms are clean and comfortable.
February 26, 2014
Rated 5.0 out of 5.0 by mainelovers overall very nice
clean room, nice hotel. a little pricey, and you don't need a room card to enter from garage. nice lounge and the shuttle is a nice feature
February 26, 2014
Rated 1.0 out of 5.0 by liagirl77 Find someplace else to stay!
Some of the staff was rude to us, the bartender first ignored us, then double charged us. The food is poor and expensive. The front desk staff seem disorganized. The only good thing is the room was nice and clean and the price was fair.
February 25, 2014