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Rated 4.7 out of 5 by 142 reviewers.
Rated 4.0 out of 5.0 by Excellent allround hotel with some confusing charges This hotel is excellent in all respects, comfort, cleanliness, quality of food and service. I stayed for 4 nights and the only complaint I had was that I was charged an exorbitant amount for breakfast on only one of the days of my stay and nothing for any of the others. When I queried the charges for that particular day I was informed by a very polite front desk agent that they would look into the matter and get back to me before the end of the day. I also informed him that it would be far cheaper for me to check out of the hotel and rebook the room online for a rate with breakfast included at a substantially lower rate than I was being charged. He said that they did not want me to be unhappy and would discuss it with the manager. He never did get back to me and when I checked out early on my last day the agent at the front desk new nothing of this matter. Unfortunately there was no explanation ever provided by management for this confusing and unfortunate situation, instead they attempted to avoid the issue. Otherwise a very nice hotel to stay at. August 25, 2015
Rated 5.0 out of 5.0 by évaluation L'accueil est très chaleureux, le personnel compétent et attentif à nos besoins et envie. De même pour nous renseigner pour un bon restaurant ou bien un site à visité. Propreté irréprochable. Rapport qualité prix excellent. Le seul bémol à notre séjour est qu'il n'y a qu'une seule chaine de télévision pour les Français. Dommage... August 25, 2015
Rated 4.0 out of 5.0 by Mis vacaciones en familia Es un Hotel perfecto para ir en familia ya que disponen de unas habitaciones muy grandes especial para familias. Mi habitación era gigante, con preciosas vista de toda la ciudad y televisión independiente para los niños. Lo único que no me gustó fue que no se podía hacer uso de la piscina únicamente, para acceder a la piscina había que pagarlo a parte al ser Spa...cosa que los niños echaron de menos al no poder disfrutar de la piscina. En general nuestra experiencia ha sido muy positiva y lo recomiendo. August 22, 2015
Rated 3.0 out of 5.0 by albergo eccellente, personale disattento nessun problema in camera o per gli ottimi servizi offerti. riscontrata solo disattenzione in fase di check out. August 21, 2015
Rated 5.0 out of 5.0 by estancia en familia El hotel está enfrente de Oporto, bien comunicado y con unas bonitas vistas. La habitación familiar es amplia en duplex y muy cómoda. Los baños bien equipados, todo muy limpio. Una buena opción para ir en familia August 21, 2015
Rated 5.0 out of 5.0 by Calidad excelente Este hotel está muy por encima de los estándares de calidad de hoteles de categoría similar que he visitado. La amabilidad del personal es inmejorable y las instalaciones fantásticas. Por cierto, las vistas a la ciudad increíbles. Quizá he echado de menos un menú con precio cerrado en el restaurante. August 18, 2015
Rated 4.0 out of 5.0 by Bon service et superbe vue Bel hôtel, grandes chambres et personnel tout à fait agréable. Le spa est très agréable et la vue sur rivière est magique. Le petit-déjeuner est excellent même s’il manquait de spécialités portugaises. L'hôtel domine tout Porto mais reste assez éloigné du centre historique. Mais le métro est à 10 min à pieds. L'affluence au spa nécessitait la réservation pour y accéder. Nous n'étions pas informés et n'avons pas pu y aller le premier jour. Quel dommage ! August 15, 2015
Rated 4.0 out of 5.0 by Great service Great service from the staff at the Reception Desk and in the Bar. Very friendly and professional. Only three points that I think could be improved upon, there is nowhere to relax outside the hotel only the smoking area and the tea/coffee making facilities in the room do not provide milk. Our room had only one cup. The third point is the location it is not within walking distance to the town or the beach. Otherwise I would recommend this hotel. August 11, 2015
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