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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
98%
Recommend This Property

Overall Experience

4.7

based on 221 reviews
98%
Recommend This Property

Ratings Breakdown

221reviews

  • 5 Stars
    168
  • 4 Stars
    46
  • 3 Stars
    4
  • 2 Stars
    2
  • 1 Stars
    1

kurzer Eindruck

By

July 04, 2016

club

Qualität und Sauberkeit sind sehr gut. Essen (Frühstück) als Buffet, Auswahl sehr groß.
Nur die Bedienung der Klimaanlage ist etwas kompliziert (Ein/Aus nicht am Regler, sondern an einem der Betten).

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Room excellent, attention to detail lacking

By

July 01, 2016

As a Spire Elite member used to staying at IHG hotels I was disappointed by a lack of attention to detail by some staff which, in my view, makes a stay great one. The bedroom was excellent with the beds exceptionally comfortable. An example of the attention to detail was finding the complimentary water not in the room and having to request it. Overall the stay was okay but it wouldn't have taken much to make it excellent.

Posted byHotelStaff
July 05, 2016
Dear Guest, Thank you for your comment regarding Holiday Inn Porto Gaia. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to write a comment. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make Holiday Inn Porto Gaia a leader in excellence. Once again, thank you for your comments. We look forward to the opportunity of serving you in the future. Best regards,
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Nice hotel and staff

By

July 01, 2016

club

The hotel was nice and staff also very professional.

Posted byHotelStaff
July 05, 2016
Dear Guest, Thank you for your comment regarding Holiday Inn Porto Gaia. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to write a comment. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make Holiday Inn Porto Gaia a leader in excellence. Once again, thank you for your comments. We look forward to the opportunity of serving you in the future. Best regards,
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Excellent hotel and great staff

By

June 30, 2016

club

Stayed 3 nights, ate in restaurant and bar, found the food and drink excellent and the staff very attentive. Tomas, the restaurant matre'd deserves a particular mention as he went out of his way to be attentive and make our meal very enjoyable. the room was first rate with no defects.

Posted byHotelStaff
July 05, 2016
Dear Guest, Thank you for your comment regarding Holiday Inn Porto Gaia. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to write a comment. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make Holiday Inn Porto Gaia a leader in excellence. Once again, thank you for your comments. We look forward to the opportunity of serving you in the future. Best regards,
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hotel bien ubicado para trabajo.

By

June 20, 2016

club

Escogido hotel por estar cercano a clientes. Alrededor de hotel no hay mucho que ver en lo que a oferta gastronónica ó tiendas se refiere.

Posted byHotelStaff
June 25, 2016
Estimado Huésped, Gracias por su comentario sobre Holiday Inn Porto Gaia y por tomarse el tiempo para hacernos conscientes de su agradable experiencia en nuestro Hotel. Es realmente gratificante cuando un huésped reconoce los esfuerzos de nuestro equipo y toma el tiempo para escribir un comentario. Su comentario será compartido con todo nuestro personal, como refuerzo para proseguir sus esfuerzos para hacer de Holiday Inn Porto Gaia un líder en excelencia. Una vez más, gracias por su simpático comentario. Esperamos tener la oportunidad de servirlo en el futuro. Cordiales saludos,
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Euro's in Porto

By

June 17, 2016

club

Excellent stay, welcomed back, would recommend !!!

Posted byHotelStaff
June 25, 2016
Dear Guest, Thank you for your comment regarding Holiday Inn Porto Gaia. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to write a comment. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make Holiday Inn Porto Gaia a leader in excellence. Once again, thank you for your comments and I hope Euro 2016 stays in your may for long. We look forward to the opportunity of serving you in the future. Best regards,
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A recommader

By

June 05, 2016

Chambre très grande au 22eme étage avec une vue magnifique.
Le staff est aux petits soins et parle français.
En taxi, le centre de Porto est à moins de 10 minutes et coûte environ 5€
Je n'ai pas eu le temps de profiter du Spa, ni du restaurant et du bar je reviendrais bientôt pour pouvoir les tester!

Posted byHotelStaff
June 13, 2016
Cher Invité, C'est vraiment gratifiant quand un client reconnaît les efforts de notre équipe et nous écrit sur son expérience. Nous irons partager ça avec toute notre équipe, comme un renforcement de poursuivre leurs efforts pour faire de l’ Holiday Inn Porto Gaia un chef de file dans l'excellence. Une fois de plus, nous vous remercions pour vos commentaires attentifs. Nous espérons vous accueillir bientôt. Sincèrement, Tiago Pinto
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Ottimo hotel, consigliato

By

June 03, 2016

club

Camera comoda, bagno completo di bidet, ottima spa ma a pagamento, colazione super abbondante. Disponibilità di parcheggio gratuito, a circa 30min di cammino dal centro di Porto.

Posted byHotelStaff
June 13, 2016
Dear Guest, Thank you for your comment regarding Holiday Inn Porto Gaia. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to write a comment. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make Holiday Inn Porto Gaia a leader in excellence. Once again, thank you for your comments. We look forward to the opportunity of serving you in the future. Best regards, Tiago Pinto
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CHAMBRE GRANDE ET CONFORTABLE

By

May 31, 2016

club

CHAMBRE PAS ASSEZ ECLAIREE POUR LIRE
LA BOUTEILLE D EAU POURRAIT ETRE GRATUITE LE PREMIER JOUR
LES SERVIETTES, DRAPS DE BAIN, PRODUITS POUR S DE BAIN POUR DEUX ALORS QUE LA CHAMBRE ETAIT POUR TROIS
LES VALISES QUE L ON LAISSE A L ACCUEIL CAR LA CHAMBRE N EST ¨PAS PRETE, POURRAIT ETRE MONTER DANS LA CHAMBRE
PROPOSITION DE NAVETTES INEXISTANTE
PAS BEAUCOUP DE RENSEIGNEMENTS POUR SE RENDRE A PORTO MEME AUCUN
LE DEJEUNER COPIEUX MAIS MANQUE UN PEU DE GOUT
SUR TROIS JOURS L OMELETTE ET LES SAUCISSES ETAIENT FROIDES

Posted byHotelStaff
June 13, 2016
Cher Invité, C'est vraiment gratifiant quand un client reconnaît les efforts de notre équipe et nous écrit sur son expérience. Nous irons partager ça avec toute notre équipe, comme un renforcement de poursuivre leurs efforts pour faire de l’ Holiday Inn Porto Gaia un chef de file dans l'excellence. Une fois de plus, nous vous remercions pour vos commentaires attentifs. Nous espérons vous accueillir bientôt. Sincèrement,
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Superb Hotel

By

May 29, 2016

club

This is a superb hotel, with fantastic views over Porto. The Reception, Lobby and Bar areas are of a high standard. The staff are of an exceptionally high standard, very helpful and extremely polite. Our room rate included breakfast, which was excellent and unlike other hotels that we've stayed in, there were plenty of tables and the food was replenished. We had a lovely room overlooking the city and once we had spoken to a member of staff and signed a disclaimer, they unlocked our windows, so we could get fresh air. My wife loved the Spa in the hotel and used it several times. The hotel is about a 20 minute walk (downhill) from the river and the the Port Cellars are all within walking distance. This is probably the best Holiday Inn that we've ever stayed in.

Posted byHotelStaff
June 13, 2016
Dear Guest, Thank you for your comment regarding Holiday Inn Porto Gaia. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to write a comment. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make Holiday Inn Porto Gaia a leader in excellence. Once again, thank you for your comments. We look forward to the opportunity of serving you in the future. Best regards, Tiago Pinto
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Good night's sleep and stunning views

By

May 23, 2016

club

Pleased by warm ,conversational reception on arrival,and to get smoking room,although not sure if this preference had already been noted .Large comfortable room but a reading lamp and armchair would have been nice. .

Posted byHotelStaff
June 13, 2016
Dear Guest, Thank you for your comment regarding Holiday Inn Porto Gaia. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to write a comment. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make Holiday Inn Porto Gaia a leader in excellence. Once again, thank you for your comments. We look forward to the opportunity of serving you in the future. Best regards, Tiago Pinto
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Great anniversary trip in Porto!

By

May 18, 2016

platinumelite

We had the absolute best time this past week at the HI Porto Gaia!

Two staff in particular went above and beyond to make our stay incredible... Ines and Claudia were both so accommodating, both at checkin, to answering all of our questions throughout our stay, to allowing us to stay an extra hour to finish up our suitcases so we wouldn't have to struggle with them in the lobby. They made our stay so special!!

The hotel is kept up very beautifully. One of our friends who lives nearby and is from Gaia came over one night for drinks, and was shocked at how beautiful the inside of the hotel is- very classy, perfect for a nice business trip!

We, however, were there celebrating our anniversary. We had originally booked at the Intercontinental in Porto... but after reading quite a few negative reviews, as well as seeing how loud the surrounding area to the IC was, we decided to book at the HI instead.

The HI is located in Gaia, which is right across the river from Porto. The hotel itself is perched on the top of a hill, with GORGEOUS views of Porto city, the D'Ouro river, and the ocean! We walked into town every day, which took less than half an hour even moving at our most leisurely pace and stopping to poke into each of the local pastry shops, and took the metro 3 stops up every afternoon (it's uphill!) to get back to the hotel. The nearest metro stops are Camara Gaia or Joao de Deus, depending on whether you approach the hotel from the front or the back.

We did get quite a workout climbing up the hill to get to the hotel, but it's not bad, and taxis are cheap if you ever decide not to hoof it.

Wifi is super fast, and allowed me to get some work done from the hotel.

Our room was absolutely fantastic, everything was clean and taken care of promptly, and we felt like we were treated like kings!

Next time we're in Porto, w

Posted byHotelStaff
May 24, 2016
Dear Guest, Thank you for your comment regarding Holiday Inn Porto Gaia. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to write a comment. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make Holiday Inn Porto Gaia a leader in excellence. Once again, thank you for your comments. We look forward to the opportunity of serving you in the future. Best regards,
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