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Rated 4.7 out of 5 by 121 reviewers.
Rated 5.0 out of 5.0 by Habitación y servicio excelente Habitación extraordinaria y el trato del personal excelente. May 22, 2015
Rated 4.0 out of 5.0 by Literie confortable et personnel trés professionnel Un séjour très agréable dans la ville de Porto, Malheureusement trop cours pour en profiter pleinement, Peut être une autre fois car cela nous a vraiment enchantés; May 21, 2015
Rated 5.0 out of 5.0 by Hidden Gem in Gaia When making this reservation, we were apprehensive about the location as we'd always stayed in Porto proper in the past. Though this location is somewhat inconvenient to metro stops (and by that, I mean a 15-minute walk, so by European standards it's fine), we had an excellent experience here! We were greeted at check in by name, and promptly given our room keys an an overview of the property. The rooms are spacious and clean, and we were able to get a great view out over Gaia, Porto, and the Douro River. We purchased some port wine, but realized we had no corkscrew, and the front desk sent one up right away. Almost two days later, when sitting down for a meal, one of the front desk managers remembered us by name and asked how our stay was going. That level of guest engagement is extremely rare these days, in my experience. The bar has a nice modern look and a great selection; great way to kill time. Lastly, I cannot say enough good words about the restaurant. I enjoyed one of the best steaks of my life there. It was cooked right in front of me in a flaming pan skillet, and smothered in Serra cheese. Paired with some of their excellent ports, it really made for a memorable dining experience and I highly recommend it to anyone who enjoys a great steak. Overall, we had an excellent experience, and I wouldn't hesitate to return here in the future! May 15, 2015
Rated 4.0 out of 5.0 by séjour à porto Nous avons choisi cet hôtel par rapport à "Voyage Privé". Nous venions à Porto pour un séjour de découverte. Nous n'avons pas été déçus. L'hôtel est confortable, le personnel à l'accueil est très sympathique et parle le français, ce que nous avons apprécié énormément.. Nous avons diné au restaurant. C'est vrai que les prix sont élevés mais la qualité des mets correspond à ce tarif. Le personnel du restaurant est exceptionnel, tant par sa gentillesse que par son professionnalisme. A tester, vous ne le regretterez pas. Les chambres sont très spacieuses et confortables et la vue sur la rivière Douro est très jolie le soir. Le seul bémol pour cet hôtel est son emplacement à Porto, il se trouve en dehors du centre historique. Pour se déplacer, il faut utiliser le métro ou se rendre à Porto en taxi. La station de métro la plus proche se trouve à 10 mn à pied de l'hôtel. May 7, 2015
Rated 3.0 out of 5.0 by Excellente compétence du personnel de la réception Aussi bien à notre arrivée que durant tout notre séjour , nous avons toujours été reçus chaleureusement et avec beaucoup de professionnalisme par le personnel présent à la réception Un énorme merci plus particulier pour Diogo N qui par la qualité de son accueil, son professionnalisme ,sa compétence et ses conseils avisés nous a permis de profiter au maximum de notre séjour dans la région . May 5, 2015
Rated 5.0 out of 5.0 by Our Porto stay It's funny that the survey asks if we were able to relax, because our three days in Porto were so hectic that the only time we could relax was in the hotel! The hotel was great, gave us all the information we needed, Diogo even helped us get a car and driver to take us through the Duoro valley for an 8 hour tour that took us to a winery that was so high on a mountain I thought we were in heaven! The staff was excellent although we had one minor complaint the management was very willing to compensate us for something we weren't fully explained at check in. Overall we very much enjoyed our stay at the Holiday Inn Porto Gaia. May 3, 2015
Rated 5.0 out of 5.0 by Very Friendly staff and Comfortable bed Staff was very friendly and informative before and during my stay. Room was very clean and nice with the beds very comfortable. bathroom was very clean. Hotel was very clean and reasonably located April 28, 2015
Rated 5.0 out of 5.0 by Top rated service for all 12 days- Huge thanks. An absolutely wonderful stay at a very well run Holiday Inn - 12 days of exceptional care and attention where some of the staff went the extra mile in order to ensure that all was perfect, even during a couple of medical problems. Quality of care and attention were both very much in evidence when members of staff gave excellent help and support throughout. Huge, huge thanks to those concerned. The location is brilliant, the setting is excellent, the facilities are wonderful, the staff are brilliant. There are no words, other than praise. Help, advice and enthusiasm from some very special members of staff certainly made this a stunningly successful, happy and memorable holiday. April 25, 2015
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