Rated 4.1 out of 5 by 261
Rated 4.0 out of 5.0 by psapearson Friendly staff and nice food
Very pleasant stay with comfortable surroundings, clean rooms and friendly, caring staff. Good facilities but it was too late to use any of them due to my arrival time! :-(
Parking spaces were very limited, the wireless internet speed and reliability in the room were poor and the price overall was very high (and my company even paid a business rate!), so I wouldn't say it was great value. You paid for what you got.
Also, I just couldn't get to sleep! Had to mess with the air con and still couldn't find a temperature that was comfortable. Didn't feel rested in the morning but at least it was a comfortable bed and pillows with black out curtains, although light did get in through the door.
Complimentary consumables in the room were a nice touch!
August 15, 2014
Rated 5.0 out of 5.0 by Tonyphoto Extra Service
Enjoyed our stay at this hotel.
My wife has a lactose intolerance
August 14, 2014
Rated 5.0 out of 5.0 by Happymum Friendly service, nothing too much trouble
The staff were so welcoming on our arrival, we had small children in our party and was impressed to be handed comics, activity bags and balloons. The room was comfortable and clean and surprisingly "sound proof" didn't hear any other guests, which made me think/hope no one could hear small child!
August 13, 2014
Rated 3.0 out of 5.0 by Maglin Avoid the restaurant
We stayed in this hotel because we had had a traumatic breakdown on the motorway and missed our ferry from Portsmouth. We need to relax to get over the experience. The room was lovely and the safe were friendly and helpful at all time but the food we were served was really poor standard and prepared by a very lazy chef with minimal preparation and presentation.
August 13, 2014
Rated 5.0 out of 5.0 Enjoyable stay, good staff, good food, A*
I stayed for two days, and thoroughly enjoyed the time, it was relaxing, the staff were polite, and friendly.
I felt I could talk to them, on a level, and they were there to help, and were interested if I needed something.
The food was fast, and good quality.
I will be staying again, if I am in the area.
August 12, 2014
Rated 5.0 out of 5.0 by homeland Nice staff and great service
I had a lovely time, staff were great, very good hotel
August 11, 2014
Rated 4.0 out of 5.0 by JENNY 11 GOOD SERVICE,FRIENDLY STAFF AND CLEAN ROOMS
I WOULD RECOMMEND THIS HOLIDAY INN AS A PLACE TO STAY IN PORTSMOUTH DUE TO ITS CENTRAL LOCATION.
THE STAFF WERE ALL FRIENDLY AND HELPFUL.
THE ROOMS WERE VERY CLEAN.
I DID A DEAL WHICH INCLUDED DINNER ON MY SECOND NIGHT IN THE HOTEL,BUT IT DID NOT INCLUDE DRINKS OR OR PUDDING WHICH I FOUND DISAPPOINTING.AS THE DRINKS ARE SO EXPENSIVE IN THE HOTEL WE OPTED TO GET A DRINK LOCALLY WHICH WAS MUCH CHEAPER. HAVING TRAVELLED A DISTANCE TO GET TO PORTSMOUTH WOULD HAVE APPRECIATED HAVING MORE MILK IN ROOMS AS WAS THIRSTY ON ARRIVAL AS I AM SURE MOST TRAVELLERS ARE.
IN THE RESTAURANT THERE WAS A MINIMAL AMOUNT OF MILK WHEN TEA WAS BROUGHT TO THE TABLE.THE SERVICE WAS VERY GOOD BUT IT WAS TOO COLD IN THE RESTAURANT.
August 9, 2014
Rated 5.0 out of 5.0 by Nikkijayne Great Location
Recently stayed here, fantastic location; do not be put off by outside appearance of hotel, looks 'dated'; inside is a different story however I would heartily recommend this hotel based on recent stay and have already done so to friends and family.
Attentive helpful staff, rooms although can be compact especially the bathroom offer every amenity you could wish for. Entire hotel spotless. Breakfast plentiful with lots of choice for everyone. Use of the pool very welcome after a long hot day of sightseeing.
Bar prices are very expensive.
August 9, 2014