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Rated 4.1 out of 5 by 282 reviewers.
Rated 4.0 out of 5.0 by Recent Stay We stayed over the bank holiday weekend in August and would recommend this hotel. The Staff are very pleasant and helpful. I found the double bed to be on the small side if I had had to say anything negative about the room. My Mother in law had a problem with an early morning call she booked, when we explained on check out the staff could not be apologetic enough and dealt with the complaint above our expectations. We didn't eat at the Hotel but used the bar and received very good service The Holiday inn is only a 10 min walk away from Gun Wharf and a 2 min walk from the seafront really good location for a bit of everything. We would book to stay again when back down in Portsmouth. September 3, 2014
Rated 2.0 out of 5.0 by Not the best nights sleep! After a very disturbed night at this hotel, we will not be returning. However, i would like to thank the member of staff on the front desk for being so understanding of our frustrations. September 3, 2014
Rated 4.0 out of 5.0 by Great Location Overlooking parkland with panoramic seaviews fom the uper floors. Comfortable executive rooms. September 3, 2014
Rated 5.0 out of 5.0 by wonderful experience Stayed in this hotel in August 2014 and was expecting a bog standard hotel . To my surprise it was very clean , staff very friendly , beds really comfy and the breakfast selection was fresh and lots to chose from .....right opposite the beach great stay and great hotel would definitely come again . Well worth a visit !! September 1, 2014
Rated 5.0 out of 5.0 by Disabled facilities Sadly the disabled room was not what was expected. My 90 year old mum and her carer were expected to share a bed as the rooms only have one bed. A second bed was provided but it was a z bed and very uncomfortable. There was a bath with a shower over so no walk in shower facilities. There was also only one comfortable chair to sit in so one person had to always sit on the bed. Having said all that the staff were very kind to my mum who stayed there for her 90th birthday. This has taught us a good lesson to check just how disabled the facilities are from now on. September 1, 2014
Rated 4.0 out of 5.0 by bed change? I have stayed at this hotel on average 2 nights per week for the last 2 and half years. I suspect that some of the bedding is due for a refresh / change. September 1, 2014
Rated 4.0 out of 5.0 by Festival stay Stayed during busy bank holiday weekend so check in was slow but staff very pleasant and served sparkling wine to those in queue. Room was good with sea view and very clean but bathroom was a bit small. Good choice at breakfast. Staff were very good throughout our stay and made an excellent impression. August 30, 2014
Rated 5.0 out of 5.0 by Nice clean and comfortable hotel Nice conveniently located hotel for the ferries. Stayed over after a crossing from Caen to avoid a long drive. Nice room, really comfortable bed. August 30, 2014
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