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Rated 3.9 out of 5 by 55 reviewers.
Rated 5.0 out of 5.0 by Great Service Had a great experience! Courteous and helpful staff, classy surroundings and decor. February 20, 2014
Rated 5.0 out of 5.0 by Great, accomodating staff, great new restaurant, popular place The king bed room is laid out very nicely for a home office away from home. The restaurant does not disappoint. The pillows, sheet and bed all very comfortable. Plenty of HD channels on wide screen. The front desk staff, Jim, Frank, Hazel, Tim and Melody are always ready to serve and express genuine interest in my situation. February 13, 2014
Rated 5.0 out of 5.0 by Best Place with the best People in Scioto County I stay at this property on a weekly basis for business, and I have always been happy with the rooms, facility and especially the staff. The front desk personnel are very friendly and have always taken me seriously and bent over backwards to help me when called upon to do so. The rooms are simply the nicest and best maintained in this part of Ohio, but the staff makes the place special. From the fast and painless check in, to the fast and professional wait staff and room service, the staff has been well trained and seems to value my business. Whenever I have work scheduled in this part of the state, I will continue to look forward to staying at the Holiday Inn Portsmouth. February 11, 2014
Rated 5.0 out of 5.0 by Great room, TV, pillows, shades, etc On arrival the front desk, especially Jim, was extremely helpful in trying to give me all possible rewards, discounts, ammenities, etc., that I might have coming. They have also been very accomodating in handling a room change for me in the midst of the hotel being booked up. Hazel and the other front desk people have been a great help throughout the stay. February 9, 2014
Rated 4.0 out of 5.0 by Housekeeping Nicely remodeled compared to former chain. Has all the amenities of a Holiday Inn. Only issue I found was Housekeeping needs to "look up" and clean cobwebs out of corners!! My room had multiple cobwebs with live spiders......I hate spiders! After knocking these down, slept great! February 2, 2014
Rated 4.0 out of 5.0 by Convenient but not great Location was perfect for my work purpose and to several good dining locations within walking distance. Hotel staff very friendly. Rooms above average but had trouble with ambient light from the hallway as well as noise from hallway from doors opening and closing. Biggest detraction of stay was the service in the restaurant. Staff friendly but service was slow. At night not so much an issue but breakfast was painfully slow. In my opinion understaffing was the issue rather than the servers themselves - especially at breakfast. Did I mention breakfast was s-l-o-w ...... January 23, 2014
Rated 3.0 out of 5.0 by Average stay I have stayed here a few times but only really cause the options in this town are minimal. Most of the staff is friendly and kind but when I made the reservation the guy who answered didn't know if the sofa in the room folded out said he wasn't house keeping. Got the same story when reported to him the pool bathroom was disgusting. All other staff where great. Restraunt is slow but staff super nice and friendly. Room cleanliness is a bit below average which makes me wish their were more options in this town to stay at. I want all my rooms to be clean even if there are no other amenities. January 11, 2014
Rated 5.0 out of 5.0 by Fine fine. Staff was very nice and courteous, Will most likely stay again. January 11, 2014
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