Rated 5.0 out of 5.0 by Victor6 Bereavement Stay at Holiday Inn, Portsmouth, OH
April 24, 2013 the youngest of our siblings died suddenly and unexpectedly. Our family is scattered all across the United States My family asked me to find a hotel in Portsmouth so we could all stay in the same place for the funeral, mostly to be able to support each other during this very emotional time. Staying at this property before, it was my first choice. Being a business person, dealing with all kinds of situations, I felt like I could call the hotel and make the arrangements in a business and professional mannor. Upon calling, I was connected to Deanna, Front Desk Manager / Sales. Well, in short, I had a complete emotinal breakdown. Deanna, reconizing my distress, with empathy and professionalism, caringly stepped me through the entire process of booking the rooms for my family. Upon my family's arrivals, the entire staff performed above and beyond their normal duties to make sure we were settled into our rooms and provided anything we needed during our stay. I travel a good bit and have stayed in a lot of properties. Never before have I or my family been treated with such kindness and attention. The Portsmouth, OH Holiday Inn was our "safe house" that was so desperatly needed. Thank you Deanna and all the staff.
May 12, 2013
Rated 5.0 out of 5.0 by Hanora Service and cost
I have stayed at this Holiday Inn 2-3 times a year since remodeling and opening.The front desk is where it starts and the staff have always given a first good impression. Recognize your presence when you come to desk, quick to ask if you need assistance. Check in easy always ready for you. I also appreciate the companies recognition of military service. The facility has a nice presentation and I know I will never hesitate to make reservations there! Be proud of your staff in Portsmouth.
May 8, 2013
Rated 4.0 out of 5.0 by gene123456 great stay
I enjoyed me stay at Portsmouth. My room was very clean and organized. I loved the hotel gym (this is the 1st time I can say this) all the equipment actually worked. The hotel is walking distance to several bar/restaurants. Its also close to Shawnee State Univ. (hotel has agreement to use their gym too - great gym!). Definitely the best hotel in the area.
May 8, 2013
Rated 5.0 out of 5.0 by Carra Very nice accommodation
This property is very well maintaned and has been remodeled very nicely. I enjoyed my stay and will return...I've returned every year being that I have a work meeting convening in the area each year.
May 7, 2013
Rated 4.0 out of 5.0 by JL67 Very clean room!
Great staff, nice room and I would definitely stay there again. TV reception could be a little better. Would be nice to have a continental breakfast. Oscar's is a little costly.
April 23, 2013
Rated 5.0 out of 5.0 by cbus66 Great value...OUTSTANDING customer service!
The only place I would stay in Portsmouth. Stay at this hotel frequently for business and have never been disappointed. Beautifully renovated hotel right across from the river. Staff is very helpful, especially Hazel at the front desk--she is a true professional, very accomodating.
April 21, 2013
Rated 4.0 out of 5.0 by JCE73 Security Inadequate and marked entrance to the Pool
Concealed carry is not permitted at this location and the overall security is inadequate. Law abiding citizens arriving will have to leave your weapon in your vehicle. Lastly Pool entrance is not marked and you have to go through a door marked men’s restroom to get to the pool.
April 19, 2013
Rated 2.0 out of 5.0 by salesgirl22 Recently remodeled
When you are in Portsmouth on business there aren't too many choices to be close to downtown so this hotel is where we always stay. I've been there several times and this last time it wasn't the best experience. There was a huge domestic disturbance in the hallway at 1am and it took the hotel about 20 minutes to respond. The hair dryer in my room kept shorting out and the shower pressure wasn't very good. The towels smelled like they had been burnt in the dyrer and they were hard and crusty. Come on people, when you are traveling on business the two things we want are soft towels and soft sheets. We don't want to have towels that make us feel like we just dried off with a loofa.
They have pull down blinds instead of inside curtains...mine was broken and wouldn't go back up. Good thing I checked out before I needed to have sunlight.
On the upside they seem to have remodeled most of the hotel and it looks nice. The room was clean and the carpet seemed clean or new.
April 8, 2013