Rated 4.0 out of 5 by 538
Rated 5.0 out of 5.0 by Sapphire Charm Comfortable with friendly and helpful staff
Nicely positioned, a compact site but plenty of space within.
Not on sea front but near enough.
Not too close to be bothered by the hovercraft noise.
Staff friendly and very helpful.
Food good but limited menu for evening meal if staying for a few days
October 1, 2015
Rated 3.0 out of 5.0 by hyundai12345 HI
Not so good, expensive and outdated, staff was nice
September 28, 2015
Rated 5.0 out of 5.0 by storyteller2k Great Stay thanks to helpful staff
I can't fault this hotel at all- the best in Portsmouth and mainly due to the dedicated and hardworking staff. My only complaint is that one of the lifts were not working which got a bit hectic for Bank Holiday Weekend and the jacuzzi was pumping out cold water in the swimming pool.
I have only been here three times- however over a 12 year period and have so many fond memories of visiting Portsmouth with my family mainly due to how special our stay was made by the staff of this wonderful hotel
September 25, 2015
Rated 5.0 out of 5.0 by spanner man good place to stay
Clean and tidy hotel good staff and great place to stay
September 23, 2015
Rated 4.0 out of 5.0 by gornog Good service and staff but needs refurbishing
The hotel is good quality, mostly because of fitness centre, swimming pool and restaurant. However, the bedroom seriously need refurbishing. One of the lift was not functional.
September 21, 2015
Rated 4.0 out of 5.0 by mike0204 Good location
Good location. Comfortable and Relaxed Hotel, Good pool area with Steam and Sauna.
September 21, 2015
Rated 3.0 out of 5.0 by yorkie35 disapointing return
bar staff were dreadful normally margaret is behind the bar and she is a great asset to the hotel i gather she was away on annual leave. the man and woman behind the bar were very poor indeed as we entered an empty bar we were not acknowledged he said to her serve these gentleman she replied to him i will when i have a minute this was in an empty bar !!!!! we ordered three things a gin and tonic a guinness and a packet of crisps she forgot to put the gin in the glass and forgot the crisps !
September 16, 2015
Rated 4.0 out of 5.0 by DODoes View from bedroom !
One thing I should mention, obviously being on the ground floor, our outlook at thi particular hotel is going to be the cars parked, but on this occasion too, outside our window, was piled a load of rubbish ......
not good !
September 14, 2015