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Rated 3.8 out of 5 by 147 reviewers.
Rated 3.0 out of 5.0 by old outdated I switched from staying at Res Inn for business and pleasure due to the amenities and comfort. I was extremely disappointed with the Portsmouth Holiday Inn. 1. There was no preferred check in 2. The beds were horribly uncomfortable 3. Rooms bathroom etc were in poor condition 4. I was awoken by a large group of intoxicated people that the staff rented a room to at 3am. 5. I asked the front desk staff to ask them to quiet down and nothing was done. 6. Had to pay for breakfast 7. Cardio/exercise room too small for size of hotel November 18, 2014
Rated 3.0 out of 5.0 by OK It's really too bad that the bathroom was rather dingy and the AC did not work because otherwise this would have been a fantastic stay. The room was updated and the bed and pillows were comfy the hotel is right near downtown Portsmouth which is key. I have to say we did not contact the hotel about these issues to give them a chance to rectify them, it wasn't worth the hassle of moving as we only spent the one night. We didn't really have time to deal with it. November 13, 2014
Rated 1.0 out of 5.0 by Hotel needs a serious overhaul in my opinion The 2nd floor of the hotel smelled really bad, especially in the hallway (it seemed like the carpet was foul). The room smelled really bad by the door, and it was obvious that housekeeping sprayed air freshner to mask the smell. Unfortunately, the freshner wears off and you then the foul smell returns. I would not go back until this hotel has been overhauled. This is a shame, because I have stayed here in the past, a few times, and it has been fine. November 13, 2014
Rated 4.0 out of 5.0 by Great service Front desk and gentleman at the bar were very nice. Front desk helped with suggestions for us. we had never been there before. Since she was so nice we came back through and stayed another night before heading home. November 11, 2014
Rated 5.0 out of 5.0 by Great hotel, great room Excellennt service, helpful staff, nice clean room, nice experience over alll November 3, 2014
Rated 2.0 out of 5.0 by Dirty bathroom and sheets - Loud neighbors Tooth paste spatter on the mirror, tissue box, and counter. Many days of dust on sink cabinet shelves, thick enough you could see where towels were drug through it. Bathtub drained very slowly when taking a shower. Several hairs on sheets when we pulled the covers back. Stayed earlier in the week on the 5th floor of this Holiday Inn and had the loudest neighbors we have ever had while traveling. 1:30 am to 3:30am they were screaming and fighting. We called the desk twice and each time the attendant came up to talk to the people right away. Our room was clean during that visit. We stayed at this hotel a year ago and returned to it because it is the closest Holiday Inn located to downtown Portsmouth. After our 3 nights of bad experiences we won't likely return when we visit again next year. November 3, 2014
Rated 4.0 out of 5.0 by Clean adn courteous Bathroom was very small. Would have liked a hot tub on property. October 29, 2014
Rated 1.0 out of 5.0 by Filthy Room The evening in the room was dreadful. The thought of a roach getting in bed or stepping on one when I got up. No one had attempted to clean around the base or the furniture for months. I am amazed your cleaning help in not checked upon. Whomever is charged with cleaning the room is NOT doing their job. Where is the person in charge??? Do they NEVER do random checks? I am ranting but the room truly was truly disgusting. Please! Pleas! Retrain your help and do random checks so no guest ever needs to spend a night in such filth again. I just do not have words enough to express our disappointment and discomfort. Sincerely, I so regret we did not think to take photos. October 23, 2014
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