Rated 3.7 out of 5 by 35
Rated 2.0 out of 5.0 by Tomiak not happy this time
The hotel has its standards, but my stay this time was somehow different. I travel for business, and therefore I must comment on poor internet quality: wifi was disconnecting permanently and wired internet had its limits as well. getting online was a nightmare.
Also, the water temperature in the shower was unstable. Hot water turning cold and switching back and forth agian. Very uncomfortable. The room number was 444.
Not speaking of the fact that the hotel lobby is a smoking area. It smells like cigarettes in the evenings :( Unfortunately, it's the Czech law that permits smoking in such places, including restaurants. But the 4-star hotel should have a special room for smoking that does not bother all guests.
November 22, 2013
Rated 5.0 out of 5.0 by TravellingTeacher Excellent breakfast
I had a lovely weekend's stay at the Holiday Inn. My room was quiet and comfortable, the staff were all very helpful with flawless English and the breakfast was great. My only grumble is that the room was a little over-heated, but that's minor. I would recommend this hotel wholeheartedly.
November 13, 2013
Rated 3.0 out of 5.0 by HenrikR Excellent service, but average breakfast
I had a problem to get the old fashioned tv-set to work, but the staff did it when asked. The breakfast was a little disappointment, quantity first - never mind the quality style.
October 21, 2013
Rated 1.0 out of 5.0 by Mak32256 Very poor quality
Booked excutive room , not as described online. Very small room unable to move around everything is old and broken. Internet even though was free keeps cutting of every 2 minutes. They shut off the hot water several times. Front desk poor customer service
October 15, 2013
Rated 5.0 out of 5.0 by pdinseattle This is not your average Holiday Inn
A very nice stay, great room and service. The real surprise was the excellent dinner in the restaurant. Prague is a great city and this hotel fits the city..
October 10, 2013
Rated 4.0 out of 5.0 by Ed1747 Good location for Congress Centre
Reception staff were very helpful but bar staff were a bit rude!
September 30, 2013
Rated 3.0 out of 5.0 by steph1113 3 stars because not ALL the staff was horrible
I attended a conference at the Congress Center right next door to this hotel, which was the overflow rooms recommended by the Conference. The only reason I gave this place 3 stars was because some of the staff (mostly the female staff) were actually kind, helpful and acted as if they were there to help us during our stay. I did not take names but many of the male staff, particularly the gentlemen at the front desk, were not only rude to us, but practically ignored us and took Czech guests before us when it came to service and when we were clearly ahead of them on lines, and as having arrived at the restaurant there.
The rooms were ok. Housekeeping didnt really clean anything and as a result I felt as if I was living in filth for a week.
I wouldn't go back.
September 29, 2013
Rated 4.0 out of 5.0 by Jobber72 Friendly staff and decent rooms!
I've visited the Holiday Inn Prague Congress Center regularly in the last 8 years or so (it feels like home away from home by now# and every time the friendlyness of the staff is a breath of fresh air, especially compared to other hotels I stay at.
Upon check-in this time I was greeted by name and the lady at the counter #a trainee) actually thanked me for my loyalty to the brand. "quite" a different experience than the Holiday Inn Frankfurt Airport North where check-in staff can be quite rude. I happily go back to this hotel every time I need to be in Prague. Good location, close to public transportation.
September 25, 2013