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Rated 4.1 out of 5 by 220 reviewers.
Rated 5.0 out of 5.0 by friendly service and clean room When we arrived at the hotel, the car park was full, and we had to park at the bus terminal car park next door, which we found also very convenient. Check in was very quick and the lady at the front desk was helpful and friendly. Room was a bit small but clean with everything we needed. Air conditioning worked well. Next morning when we went for breakfast, quality of food served was excellent, and the staff was very attentive. July 27, 2015
Rated 4.0 out of 5.0 by convienient location Hotel convenient for center of Preston, very friendly staff who were welcoming on arrival. Only drawback to the hotel is lack of sufficient parking. I had to park in the bus staion car park opposite the hotel July 26, 2015
Rated 5.0 out of 5.0 by holiday in preston great hotel, clean, staff very friendly and helpful, restaraunt manager allowed us to eat ( 10 people) at 9pm on saturday evening when our booking in town fell through outstanding service, highly recomend July 25, 2015
Rated 1.0 out of 5.0 by Excellent but charged for services not received Lovely functional hotel but not enough staff on the bar. Watch your bill if staying here as the hotel charged me for a breakfast that neither I or my wife had eaten. The charge went through my bank account after I had checked out so I had to call and get it refunded. Any hotel chain this big that has no processes in place to stop this happening can only ever get 1 star rating. July 24, 2015
Rated 5.0 out of 5.0 by Wonderful Hotel This hotel, although no spring chicken, was a great place to stay. It was a great value, had a wonderful and attentive staff, and the full breakfast every day was a great surprise. The room was comfortable, and my only complaint of the entire experience was the A/C shutting off on a timer in the middle of the night, which I eventually learned to live with. July 13, 2015
Rated 5.0 out of 5.0 by A good place to stay for a business trip Clean and comfortable hotel with attentive staff. Have stayed here before and am likely to stay here again. July 13, 2015
Rated 5.0 out of 5.0 by Great service and lovely hotel Was greeted on arrival by friendly staff. The rooms where very comfortable and clean. the breakfast was freshly cooked and lovely with plenty to eat. the only problem we had was we could hear the lift going up and down during the night particularly early morning which affected our sleep. That said we would definitely visit this hotel again if staying in Preston July 8, 2015
Rated 4.0 out of 5.0 by Comfortable night Stopped for one night when meeting up with a group of friends in the area. The hotel doesn't look very pre-possessing from the outside but it was very pleasant inside. Comfortable bed, very clean and a good breakfast. July 8, 2015
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