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Rated 4.3 out of 5 by 187 reviewers.
Rated 4.0 out of 5.0 by Buen Hotel - Internet Lento, no lo han mejorado Buen Hotel - Internet Lento, no lo han mejorado, tienen varias quejas mias y no creo que sean las unicas. August 31, 2015
Rated 3.0 out of 5.0 by Complicated access due to road work Driving directions and precautions should be taken when coming from the Mexico-Orizaba highway, you can easily get lost trying to reach the hotel entrance from other avenues. August 31, 2015
Rated 5.0 out of 5.0 by en general exelente!!! fui de viaje a puebla de vacaciones y mi estadia con holyday inn fue inmejorable August 26, 2015
Rated 5.0 out of 5.0 by EXCELENTE SERVICIO Mi estadia en el hotel Holiday Inn fue espectacular desde el momento de llegar hasta mi despedida comida agradable y habitaciones comodas, lo recomiendo a ojo cerrado August 25, 2015
Rated 5.0 out of 5.0 by cama muy comoda la cama estaba muy cómodo y era excelente para poder descansar amenamente August 22, 2015
Rated 1.0 out of 5.0 by Una recepción nefasta! Es imperdonable que al momento de check in el joven del mostrador me diga que una de las 2 habitaciones que reservé fuera para 1 sola persona en cama king size siendo que ambas reservaciones fueron para 4 personas con camas dobles y que no podía hacer absolutamente nada porque el hotel estaba lleno. Después de enojos y reclamaciones le mostré las confirmaciones de reserva demostrándole que él incurría en un error y al pedir hablar con el Gerente en turno milagrosamente tuvo una habitación disponible y con las características que cumplían mi reserva. Esto fué una pésima experiencia y lo peor es que la gente no está enfocada a buscar soluciones ni enfocada al cliente!! Se escudan fácilmente y evaden sus responsabilidades argumentando fallas en el sistema pero en realidad es personal incompetente!! August 19, 2015
Rated 5.0 out of 5.0 by First time traveling to Mexico Very pleasantly surprised by the quality of my stay. Even standard rooms are large, clean, and modern. Nice restaurant downstairs offering a variety of traditional local items as well as more familiar entrees. Staff were friendly and attentive, and spoke English well. Wifi internet was nearly unusable - while inconvenient, it wasn't really a surprise. August 17, 2015
Rated 5.0 out of 5.0 by Holiday Inn Puebla Finsa Great, clean, comfortable and safe hotel! I would recommend this hotel to anyone, whether it is for business or leisure. August 17, 2015
  • 2015-09-02T11:24:58.380-05:00
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