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Rated 4.2 out of 5 by 169 reviewers.
Rated 4.0 out of 5.0 by Good choice in Puebla Overall: Would stay there again. Hotel is just functional, nothing special. Nothing too bad or good. Positive: -Hotel is clean, new and modern. -Dinner in the restaurant is ok for a night or two. -Location is good. -Nice views of volcano. Negative: -Breakfast below avg for similar hotels; coffee is awful. -Some front desk staff inexperienced, clumsy at check in/out. -No recognition for premium membership (Spire = nothing). -Front desk called at 10:30pm to ask if I was checking out next day. -Key card errors constant (1 for me, saw several other guests too). -Noisy a/c. -Limited hot water (turned to warm, not hot). July 28, 2015
Rated 5.0 out of 5.0 by Estancia en Puebla por NEGOCIOS Llegué a descansar y el hotel se esmeró en atenderme. Excelente Servicio, e instalaciones. July 26, 2015
Rated 5.0 out of 5.0 by Exceptional Hospitality The service, accommodations, and meals all exceeded my expectations. Would recommend this hotel to anybody traveling to Puebla. July 20, 2015
Rated 5.0 out of 5.0 by Excelent service The room was comfortable, the bed was really good and the breakfast was great, thank you. July 11, 2015
Rated 5.0 out of 5.0 by Excelente servicio y ubicación muy buena atencion, alimentos muy bien y no es caro! tal vez un poquito de mejor mantenimiento, pero por lo demás si es para un fin de semana July 8, 2015
Rated 4.0 out of 5.0 by Adequeate for short buisness trips Rooms are noisy and have a funny smell not, fresh at all. Food is average but costly. Attentive personnel. July 6, 2015
Rated 1.0 out of 5.0 by Pésimo Internet y falta de respuesta Nunca tuve señal en mi cuarto y hable a la operadora y solo me comunicaba a otro lugar y tampoco me resolvieron nada, estuve 3 días hospedado y ninguno funciono el internet y me salieron que me fuera a la planta baja a trabajar, que falta tan grande de resulver problemas tienen en este hotel. July 6, 2015
Rated 5.0 out of 5.0 by Excelente como siempre Siempre que voy a Puebla me hospedo en este hotel, tienen buena infraestructura, limpieza, calidad y variedad en alimentos y personal amable y atento, actualmente tiene dos detalles: por las noches cierran la carretera y hay que dar mucha vuelta para llegar al hotel (cierran de 10 pm a 5 am) y en ocasiones debido a la construcción del segundo piso de la autopista, en ocasiones si hay algo de ruido fuera del hotel pero es mínimo. De ahí en fuera, después de un largo día de trabajo es un excelente lugar para relajarse. July 6, 2015
  • 2015-07-30T12:29:17.990-05:00
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