Rated 4.0 out of 5.0 by Mo101 Best Hotel staff
The staff at this Hotel are the best at customer service, not only in Holiday inn chain but rated over different hotel chains world wide.
May 15, 2013
Rated 5.0 out of 5.0 by Kissenger Staff And Service
I am a frequent traveler to Qingdao. Initially, I stayed at a couple of hotels there until I tried out Holiday Inn Qingdao Parkview. Since then, Holiday Inn Qingdao Parker has been my choice whenever I am in Qingdao.
I am impress about Holiday Inn Qingdao Parkview on several factors. Most important, it is staff and its service culture. They are passionate in going for the extra mile in service delivery and with attention to details. Evidently, they have been well-trained to be able to see the forest and the trees about service delivery. It is the little extra that they do as a matter routine that warm my heart. They remember what you do and don't eat, your like and dislike, your favorite dishes, your favorite drinks and to the bottle of LuShan water that they greets you with just when you are leaving the hotel to begin your business day. I am asthmatic and the chamber-maid will ensure that my the carpet in my room is spotlessly cleaned. Even the staff of the laundry room will go out of the way to look for thread to match the color of my pants when they are mending it. My hats off to all of you and this is a single factor in wooing me to be back to your hotel time and again. You are the pillar of strength that your management can be proud of. Keep it up. Thank you so much from Henri
May 11, 2013
Rated 5.0 out of 5.0 by FrankyUSA Execellent Services!
It is a normal Holiday Inn, however, the services received have been execellent! All employees are trying very hard to please customers, especially the Key Account manager Andy who has been always did extra to make sure big account customers comfortable. I am a Royal Embasseydor at Intercontinental however the one at Shanghai Expo dispointed me whenever I stayed their. I wrote a comment to ask them come to this hotel just learning the service, even not a high end cusomer, they treat all customer at a very high standard!
Amazing Holiday Inn among the World, this one is the one!!!
May 3, 2013
Rated 4.0 out of 5.0 by AlanW Another excelant stay at the Park View
Congratulations to the Manager and his team for their helpful and friendly attitude . Well run Hotel.
April 26, 2013
Rated 5.0 out of 5.0 机场旁边首选酒店
March 29, 2013
Rated 5.0 out of 5.0 by Zhilin 无与伦比的好酒店
March 26, 2013
Rated 4.0 out of 5.0 by ZhAlpha 性价比超高
March 26, 2013
Rated 4.0 out of 5.0 by GodFather54 Smell in room of non smooking floor
I have been staying in this Hotel for many years and I never have problem before. But this time the first night was a nightmare for me !
I checked in the hotel on March 11 in the non smoking floor. When Once I went to bed around 1.00 a.m., the first thing came to me was the strong smell of cigarette. I firstly though this was the smell from my under vest as I had been staying with friends who smoke. And then I recognized the strong smell was not from my under vest but from all pillows, the quilt and even the mattress protector. Meaning the whole set of bed linens were spoiled badly by heavy smoker who smoked in a room of non smoking floor. I called the front desk, explained to them the problem and after struggling for a long time, I was changed to another room but was already after 2.00 a.m. !!! My sleeping was spoil and I still have to wake up 7.30 and work the whole day !!!
My questions are
1. why hotel allows smokers smoke in room of non smoking
2. if they can not stop or not willing to stop this kind of smokers
to stay in non smoking floor, whey they don't train their house
keeping staff to recognized the strong smell of cigarette and
do necessary treatment before they checked in other guest
who requested non smoking room ???
Pls do the non smokers like me a favour, do necessary arrangement to avoid thing like this to happen again !
March 26, 2013