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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.6

based on 323 reviews
93%
Recommend This Property

Ratings Breakdown

323reviews

  • 5 Stars
    223
  • 4 Stars
    82
  • 3 Stars
    13
  • 2 Stars
    2
  • 1 Stars
    3

Disappointing and Very Expensive

By

July 22, 2016

club

I am an Australian living in Beijing, and was very excited to be escaping Beijing for the weekend and going to the beach. Saw website and was happy to pay more than other hotels, my thinking was to spoil myself, get hair done, go to spa, relax and enjoy a nice mini break.

Sadly, this hotel is all about catering to children with parents and holidaymakers, paying excessive money for very poor overall service, sadly in all departments.

The rooms are unclean and average and not value in fact seriously overpriced. Barely any staff speak english which is very upsetting as they either laugh at you or speak rudely which is unsatisfactory,

A lot of the advertised facilities in this hotel are non existent, Captains Bar Never opened at all, Hair Salon not operating and Spa services cannot supply half the services on the Spa Menu,

I went to Chinese restaurant at 9.15pm on Saturday night (I am on holiday was not that late) Hotel Services Guide says restaurant closes at 10:30pm. Regardless, it was closed and I was told to go to The Gallery Restaurant.

I walked in

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服务很贴心

By

July 18, 2016

在秦皇岛地区虽然有些陈旧了,但是还是整洁和舒适的,尤其酒店位置很好,出门就是沙滩。酒店设计了很多儿童娱乐项目,小孩子玩的可以很尽兴。行政酒廊的员工eva服务很好,很贴心的为客人考虑周全,提出了很多建议,帮助客人度过愉快地假期。

Posted byHotelStaff
July 20, 2016
感谢您对秦皇岛海景假日酒店的好评和称赞。我们很高兴看到您对酒店整洁度,舒适度,位置,儿童娱乐项目以及行政酒廊员工服务十分满意。我们将继续努力为客人提供洁净客房,美味食物和高效服务。真诚期待您的再次光临。
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物有所值

By

July 16, 2016

总体体验很好:
1. 服务很好,无论是前台还是客房的服务生
2. 餐饮很好,价格相对便宜,味道很好,服务到位
3. 去沙滩方便,出酒店10米就是沙滩,沙子质量好,海水在渤海湾算比较干净的
4. 交通方便,打车方便
5. 酒店游泳池很好,水温非常合适,不冷,还有单独的儿童泳池,很好
6. 酒店外还有一些儿童设施,还有几只小兔子^_^
美中不足:
1. 酒店设施比较旧了
2. 夏季旺季,酒店人很多
整体非常满意

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暖心的服务

By

July 12, 2016

带家人过周末来到这里,因为浴室窗帘坏了,酒店客房部经理很快为我们调整了房间,并注意到家人感冒准备了姜丝可乐,非常暖心的服务,酒店的位置非常棒,面朝大海,晚上可以在海边散步,还会再来!

Posted byHotelStaff
July 17, 2016
感谢您抽出宝贵时间来为秦皇岛海景假日酒店撰写点评。我们很高兴看到您对酒店服务十分满意,关注每一位客人并奉上我们最真诚的服务,是我们一直以来努力的方向,真诚期待您的下次光临。
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环境不错,服务

By

July 01, 2016

club

相当不错,北方比较干,有水的地方,没有那么干;非常好的海景,人气也很旺,关键是服务人员素质高,服务热情到位

Posted byHotelStaff
July 06, 2016
感谢您对秦皇岛海景假日酒店的好评和喜爱。非常高兴您对酒店员工和服务的称赞。出门在外,住的舒心是每个旅者的期望,也是酒店服务的终极目标。我们会不断努力,令旅途尽善尽美,期待再次入住秦皇岛海景酒店。
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酒店的前台和酒店工作都很热情。

By

June 30, 2016

不错的酒店,硬件虽然有点老了,但是酒店对高级会员还是很热情周到的,酒店的前台和酒店工作都很热情。早餐比上次去还丰富了有鲜榨的果汁,服务人员有外国人。整个酒店的团队都很好,这家酒店在IHG来说服务真的很好,酒店员工也比较注意住客的感受

Posted byHotelStaff
July 06, 2016
非常感谢您入住秦皇岛海景假日酒店,我们酒店以热情周到的服务广受宾客青睐,也很荣幸得到您对我们员工及其服务的肯定,您的认可是我们不断优化和完善的动力,再次感谢您的莅临!
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非常不错的体验

By

June 29, 2016

酒店建立时间比较久,但是由于服务很好使得体验很好。房间的冰箱有待更新。离海滩非常近,周边餐饮也方便。

Posted byHotelStaff
July 02, 2016
感谢您对秦皇岛海景假日酒店做出的点评。出门在外住的舒心是每个旅者的期待,也是酒店服务的终极目标。我们会不断努力,令旅途尽善尽美,期待您再次入住秦皇岛海景假日酒店。
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服务周到,每个人都会say hello, 面带笑容

By

June 29, 2016

club

服务周到,每个人都会say hello, 面带笑容
位置很好,可以直接下海,两个晚上晚餐都有演出,很有节日的气氛,就是假期价格偏贵

Posted byHotelStaff
July 02, 2016
感谢您抽出宝贵的时间对秦皇岛海景假日酒店做出点评。我们很高兴的看到您对酒店服务,位置和自助餐演出十分满意。关于房间价格,我们建议您下次入住前提前预订,可以享受到更多的折扣。真诚期待您的下次光临惠顾。
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床铺舒服,服务一流

By

June 27, 2016

platinumelite

大床尺寸合适,两大一小也不拥挤,床垫软硬适中,枕头高度、柔软度合适,床单被子织物柔软,睡眠体验良好。

Posted byHotelStaff
June 30, 2016
非常感谢您对我们酒店的评论。我们很高兴得知您享受到愉快的住宿体验并对酒店的床垫,枕头,床单十分满意。我们一直致力于为客人提供舒适自然的睡眠体验。您的反馈对我们而言很重要。我们期待着您的再次光临。
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舒适度很好。

By

June 23, 2016

club

环境比较不错,就是停车位比较有限。孩子入住感觉很好,有很多适合儿童的娱乐项目。出门就是海滩,并且夜间有灯光照明,是不是可以去沙滩转一圈,早上起来出酒店就可以看到日出。

Posted byHotelStaff
June 26, 2016
感谢您对秦皇岛海景假日酒店进行点评,我们很高兴看到您对酒店环境,儿童活动,地理位置十分满意。我们酒店的海景房直面大海,不出房间,在阳台就可以纵览渤海美景。出门在外,住的舒心是每个旅者的期待,真诚期待您的下次光临。
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环境舒适,服务一流

By

June 23, 2016

我对秦皇岛假日酒店的各项服务均非常满意,每次入住该酒店都有回到家里的感觉。从酒店的总经理到每一位员工,都全心全意地像亲人一样对我们全家进行热情周到的服务。再次对酒店表示由衷感谢!

Posted byHotelStaff
June 26, 2016
感谢您对秦皇岛海景假日酒店做出点评,并对酒店服务赞誉有加。为每位宾客带来宾至如归的入住感受是我们酒店一直以来的努力方向,您的肯定是对我们最大的鼓励,我们真诚期待您的下次光临!
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关于服务

By

June 23, 2016

1.前台人员不知道洲际大使,待遇需要跟经理商量来定?有基准应该执行
2.房间内有霉气 地毯不干净
3.行政酒廊空间太小

Posted byHotelStaff
June 26, 2016
感谢您针对近期的住宿进行点评。我们已经将您的反馈告知相关部门。前台将对员工加大会员礼遇的培训,确保提供给会员应有的尊享礼遇;由于酒店紧邻大海,造成房间比较潮湿,客房部会对房间进行通风等处理,以保证提供给客人舒适的住宿环境。您的意见和建议对我们很重要,我们真诚期待您的下次光临。
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