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Rated 4.3 out of 5 by 160 reviewers.
Rated 5.0 out of 5.0 by Beautiful views and good dining choices The hotel is lovely and the dining choices are well above the standard fare. Although no fault of the hotel, the location works only if one has transportation. Our group was dependent on taxis and locals, thus we nicknamed the Holiday Inn Zona Diamante "Alcatraz." It was depressing to be trapped upon a rock without any access to the city other than motorized means. Another disappointment was the hotel staff calling a taxi when we signed up for a 4:30 a.m. "Shuttle" to the airport on our departure date. There were four people in my party, which was too many persons and luggage to fit into the single taxi that arrived at 4:45 a.m. We then had to wait another half hour for a second taxi so that we could all get to the airport together. October 4, 2015
Rated 4.0 out of 5.0 by Cama Excelente Las camas son super comodas, la verdad es que despues de horas de trabajo una cama como la de holiday inn zona diamante para descansar no hay dos Nota: el GYM ocupa mantenimiento Urgente ya que no funcionan bien los equipos September 30, 2015
Rated 2.0 out of 5.0 by Mala calidad de los alimentos, mala atención del personal de facturación El desayuno se monta tarde, la calidad en los alimentos no es muy buena. Solicité factura por mis consumos, pasaron ya 5 días, 2 llamadas y no me la han enviado. La persona de recepción al salir cuestionó (a gritos) al joven que iba a entregarme mi maleta porque no había más personal para manejo de equipaje. No se si esperaba que el joven me diera la llave y yo mismo fuera por mi maleta a donde guardan el equipaje. Quisiera destacar que el servicio a cuartos fue muy bueno y el personal de recepción a mi llegada fue muy amable y eficaz. September 29, 2015
Rated 5.0 out of 5.0 by buenas camas y almohadas muy cómodas camas y almohadas deberían venderlas para poder llevar a casa ese descanso September 24, 2015
Rated 5.0 out of 5.0 by Un servicio Excelente en Querétaro Es un servicio de Primer Mundo con una hospitalidad muy mexicana . El personal es muy amable. La comida muy buena y las instalaciones limpias ,seguras y confortables. Una bellisima vista de la Ciudad de Queretaro. Muchas Felicidades September 14, 2015
Rated 5.0 out of 5.0 by Calidad en el servicio Los días que me mantuve hospedado en estas instalaciones, pude disfrutar del excelente servicio que presta todo el personal que labora es este hotel, así como de la muy agradable comodidad de sus habitaciones donde conté con todos los servicios necesarios para disfrutar mi estancia. Por mi parte estoy en la mejor disposición de recomendar de manera amplia el alojarse en este hotel de alto nivel. September 7, 2015
Rated 5.0 out of 5.0 by Excellent stay Nice Hotel, good food, nice location. Great place to stay. September 3, 2015
Rated 5.0 out of 5.0 by Atención, comida y servicio excelente. Ya conocía este hotel y mi experiencia anterior fue muy buena, y en esta ocasión el personal del hotel y la calidad de la comida supero mis expectativas, todo estuvo perfecto, el personal muy amable, la habitación limpia, las instalaciones limpias y la comida en el restaurante deliciosa. Super recomendable sin ninguna duda. September 2, 2015
  • 2015-10-05T13:17:01.246-05:00
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