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Rated 3.8 out of 5 by 71 reviewers.
Rated 4.0 out of 5.0 by Nice staff and relaxing place to stay I enjoyed my stay here. Nice shuttle to and from the airport. Breakfast buffet was very yummy and dinner was nice. Doesn't seem to be much within walking distance but things are an easy cab ride away. February 23, 2014
Rated 3.0 out of 5.0 by great breakfast, good bed but also a lot to improve very nice old builing in hacienda style. Check-in was slow and instead of asking they gave a room directly on the main road - which is very loud. The room smelled humid nearly ugly. The part of the builing with the rooms Needs some maintenance. Long ways to go... Internet was free, the breakfast perfect, the waiters pretty incompetent.. February 21, 2014
Rated 4.0 out of 5.0 by Nice property, Staff fair Very nice property, great food and atmosphere, the staff in the hotel is good but this property has the rudest front desk service of any hotel I stay at during the year. They seem bothered that they have to wait on you and give you the feeling they are looking down their nose at you the whole time. Not friendly or polite the word COLD fits them well. February 21, 2014
Rated 2.0 out of 5.0 by Queretaro Holiday Inn Centro Air conditioner only worked intermittently, took a week to get my safe and refrigerator unlocked. The hotel kept having events and there were no parking spaces available for hotel guest, even though they charged us $10 a day for parking. Almost impossible to get to the entrance of the hotel because of traffic on the frontage road that the Hotel is located on. February 14, 2014
Rated 5.0 out of 5.0 by Fantastic staff and chef My stays here have been great. The front desk staff, especially Angel, have been excellent. The wait staff and Chef (Reuben) are the best. I'd recomment this hotel to anyone. February 8, 2014
Rated 4.0 out of 5.0 by Very nice and clean I have stayed here several times for business and often think it would be a great place to bring my family. The pool is really nice and the courtyard surrounding the pool is very lush. The outside eating area is one of my favorites. This would also be a great place for a wedding with the outside eating area adjacent to the pool. February 5, 2014
Rated 2.0 out of 5.0 Bad Service, No Security, Spoiled Food and they don't care No comments, too much for me, it really was a mess February 4, 2014
Rated 4.0 out of 5.0 by Love The Old Downtown Hotel is good with great amenities if you have family. Absolutely must get into the old downtown for the sites and dinners. WOW. February 2, 2014
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