Rated 3.8 out of 5 by 56
Rated 5.0 out of 5.0 by cjdyer Transportation Services
I work for Siemens. I have stayed at this hotel many times. We always stay at your hotel and bring our customers to your hotel because of the exceptional quality of your hotel, your usually friendly and helpful staff, your breakfast buffet and the convenience of your transportation services. On this trip we were extremely dissatisfied with your person running the transportation services. During the week I was there, we had nearly 20 Siemens employees and customers that required transportation back to the hotel. On Tuesday, we filled one van and asked that the van return to pick of ther remaining 7 people, which included 5 Siemens customers. Your manager of the transportation refused to send back a van. It took more than an hour for that group to get three taxi's to get them back to the hotel. It reflected poorly on Siemens. It reflected poorly on the Holiday Inn. This should not happen.
December 9, 2013
Rated 5.0 out of 5.0 by MiningPete My destination when visiting the town...
Very good hotel I always can recommend.... I've been there several times and it is good for the money I spend....
December 6, 2013
Rated 5.0 out of 5.0 by Belita A detail
The lock of the garden door didn't work, a man tried to repair it but he couldn't.
November 21, 2013
Rated 5.0 out of 5.0 by AmericanTim Great staff
This was my first visit deep into Mexico and I speak very little Spanish so I was very apprehensive about this trip. Much to my surprise almost everyone at the hotel was bi-lingual and extremely friendly honestly the service was better than most hotels that I have stayed at state side. I would highly recommend this hotel to anyone.
November 15, 2013
Rated 2.0 out of 5.0 by Isauro internet service is lousy
They have to improve cleanliness; the room has bad odors and internet is really bad. They never give me upgrade.
November 15, 2013
Rated 3.0 out of 5.0 by Victorious007 Dissapointed-poor location;noisy
Poor location-to far from Centro Historico. Right on main highway -constant traffic noise.
November 14, 2013
Rated 5.0 out of 5.0 by MBGRPG Excellent service!!!
We spent 3 nights here in October, 2013. The room was spacious and clean - very comfortable bed. Everyone associated with the hotel from the front desk to the wait staff and housekeepers were extremely friendly and helpful. The restaurant and bar had a good selection of food and drinks as well as outstanding service. Our only complaint was that we were not within walking distance of any downtown attractions, although taxi service was readily available and inexpensive. Would absolutely recommend this as the place to stay in Queretaro!!!
November 2, 2013
Rated 5.0 out of 5.0 by TRWSTAFF Great Hotel
This was my first visit to Queretaro and I had no idea what to expect. My only other trips to Mexico were to resorts in Cancun and Acapulco. The hotel more than met my expectations. The rooms were very nice, the pool area was great to look at although we worked so much we never got a chance to use it.
The food at the restaurant and grill was very good and so was the service. Speaking of service..... Daniel and Reuben are outstanding! Two out of the five nights we were there, we had to work very late and arrived back at the hotel after the restaurant had closed. Daniel and Reuben took care of us and made sure that we didnt go to bed hungry. Gracias Amigos.
October 27, 2013