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Rated 4.2 out of 5 by 238 reviewers.
Rated 3.0 out of 5.0 by MUY BONITO HOTEL, SERVICIO FALTA MEJORAR El hotel es muy bonito, con un clima muy agrdable y cercano al centro y lugares comerciales. Las habitaciones muy cómodas El personal, necesitaria mejorar la actitud al servicio al cliente, en todas las áreas. February 24, 2015
Rated 5.0 out of 5.0 by Excelente Hotel Habitaciones muy cómodas, personal con muy buena actitud de servicio February 23, 2015
Rated 5.0 out of 5.0 by Taxi Service My associate and I wanted to see the pyramid before going to the airport. Your staff took care to get a private taxi who took us there. It was a safe enjoyable experience. I appreciate your staff going out of its way to make this possible. Thank you very much. February 23, 2015
Rated 4.0 out of 5.0 by Muy buen trato Excelene ubicación, trato, calidad de habitaciones. Tuve ascenso de habitación sin necesidad de haberlo solicitado February 19, 2015
Rated 4.0 out of 5.0 by UN DESTINO FUERA DE SERIE QUERETARO ES UN DESTINO QUE COMPLACE A CUALQUIER TURISTA, BUENA COMIDA, MUCHOS LUGARES DE INTERES Y ACTIVIDADES NOCTURNAS. EL HOTEL BUENO EN GENERAL, LAS HABITACIONES QUE SON LO IMPORTANTE SON BUENAS, PEQUEÑOS DETALLES PERO TIENEN SOLUCION , MAL SERVICIO EN RECEPCION POR PARTE DE UN SOLO ELEMNETO ( RAUL ) LO DEMAS FUERON CORRECTOS Y CONDECENDIENTES. MI EXPERENCIA EN GENERAL BUENA. SI LO RECOMIENDO. February 18, 2015
Rated 2.0 out of 5.0 by Mala experiencia Mala calidad de alimentos, espacio reducido en estacionamiento, olor desagradable en el baño, se llevaron a lavar mi ropa sin haber solicitado el servicio. Por mi carga de trabajo no pude sentarme directamente con el gerente para señalarle todo lo que puede hacer para mejorar. February 18, 2015
Rated 4.0 out of 5.0 by Nice hotel with historical feel Enjoyable stay. Large spacious hotel. Fairly close to the city center. I heard that some of the rooms face the main road and are very noisy, but my room was in the back and was very quiet. Overall a good hotel. February 17, 2015
Rated 3.0 out of 5.0 by Mala atención a clientes vs costo 2 comentarios: 1. No puedo creer que pague x tarifa y para poder tener línea telefónica tengo que esperar al horario laboral: 8am 5km. 2. Mi queja de siempre tienen área ejecutiva, pero nunca hay quien atienda, Los huéspedes tienen que desplazarse al área general lo que implica salir a la intemperie. February 16, 2015
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