Rated 4.4 out of 5 by 97
Rated 4.0 out of 5.0 by Victory32 Decent Hotel-bad rewards program
Neat property...nice big rooms and clean. Still a bad points program so only use IHG when others are not available.
September 14, 2014
Rated 5.0 out of 5.0 by Jmarie1967 Excellent property
The staff here is friendly, courteous, consistent.... the restaurant is mediocre food, but the servers are very nice. The room was extremely clean and comfortable and the bed and pillows the BEST!
September 13, 2014
Rated 5.0 out of 5.0 by Dshockey Wonderful nights sleep!
We arrived & found a cool & comfortable room The bed was wonderful, the room looked new & was roomy ( we had a no frills king bed) but we really enjoyed it. And the eggs Benedict were the bomb!!
September 12, 2014
Rated 5.0 out of 5.0 by Van Eric Good Management
The Management was very accomendating with our billing. Some how things got mixed up when we made the reservations and I asked that my IHG points be used to pay for the stay. The person taking the reservation assured me that it would happen. During the stay we found out that we were scheduled to check out a day earlier. I again I asked that my points be used to pay for the stay.
Later when I was looking at my credit card I found out that the stay was put on my credit card. I called the hotel manger and he explained that you have to book all reservation using IHG point through the IHG system and not throught the local hotel.
Management was able to talk with IHG and get the charges reversed and the stay put on my IHG points.
September 8, 2014
Rated 1.0 out of 5.0 by Unhappy C Out of order
Went to visit grand daughter, thought hotel would be fun. Instead hot tub out of order, heater for pool out of order and guest laundry out of order. Also breakfast not good and price was high. Staying in Hannibal next visit.
September 7, 2014
Rated 4.0 out of 5.0 by Johnyoki85 Great Staff but Poor Restaurant
Best hotel in area and great staff. Ok rooms. Very poor service at the restaurant. I would go back though because of convience and great staff at hotel.
September 5, 2014
Rated 5.0 out of 5.0 by gjakkkb another fun wedding recption
several families stayed after a family wedding reception. Between the wedding
September 4, 2014
Rated 5.0 out of 5.0 by Ellen18 Comfortable bed and great service
The quality of the rooms were fantastic, and the friendliness of the hotel staff was amazing!
August 26, 2014