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Rated 4.5 out of 5 by 257 reviewers.
Rated 5.0 out of 5.0 Holiday Inn Raleigh My stay at this facility was from a scheduled business workshop that I had to attend. Being a state employee, I called the hotel to ask about reservations. I was immediately given the name and email address of the individual who took care of the type of reservation I needed. The hotel was placed in a convenient location, close to shops, restaurants and the main Interstates. On arrival, my check-in was very easy, with no wait. The staff was friendly and helpful with the questions I asked regarding the hotel restaurant, local restaurants, etc. I parked and found my room without trouble. My room was extremely pleasing, clean and comfortable. I left for the lobby/restaurant/bar to have dinner. There was only on wait-staff for approx. 8 people but she handled herself professionally, without any wait delays. The food was very appetizing and made fresh. My overall stay was very pleasant and I would return to the same hotel again. November 23, 2015
Rated 4.0 out of 5.0 by Acessories Microwave would have been nice to have in the room. Had made reservation well in advance and requested to be on bottom floor and was disappointed not to have this provided for me. November 21, 2015
Rated 4.0 out of 5.0 by Our Stay In Raleigh The bathroom was smaller than anticipated and they need to install exhaust fans in them. The breakfast was good but there should be a waffle or pancake maker included. Fruit was good but the variety of main course could be improved on. Scrambled eggs on all three days was not a good choice. Also there was a number of times that one of the elevators was not working and one time when both of them were shut down. Overall experience was good and I would stay there again. November 20, 2015
Rated 4.0 out of 5.0 by Nice stay for team events Nice hotel and open common areas for team members to hang out in November 19, 2015
Rated 4.0 out of 5.0 Improvement needed I make it a habit to stay at Holiday Inn's wherever I go due to the friendliness and comfort of the Hotels themselves . However , I will not fail to bring to the management team if there are problems , and on this trip to Raleigh , there were indeed problems . Upon checking in I was informed that the hotel was full ( Sold out # . and that is fine however that does not alleviate the problems that were present . When I went to my room on the # 5th # floor # , the temperature was unb4lievable . When I got off the elevator the Air Condition in the Hallway was running full open and it was freezing . I immediately went back to the Front desk and complained and was told "" Sorry , there is nothing we can do about this problem on the weekend as we do not have maintenance available " , O.K. so what do I do now . I went back to my room and tried to sleep but because of the temperature in the hallway , the HEAT / ac UNIT IN MY ROOM WAS EXTREEMLY UNCIMFORTABLE . again , # 1:30 a.m. ) I WENT TO THE FRONT DESK AND COMPLAINED , AGAIN , I WAS TOLD SORRY . # if THERE HAD BEEN ANOTHER hotel AVAILABLE AT THIS TIME ) I WOULD HAVE CHANGED ACCOMODATTIONS . so THE MORAL TO THIS STORY IS , if YOUR GOING TO MANAGE A HOTEL , THEN HAVE A MAINTENANCE STAFF ON CALL 24/7 . your GUESTS ARE PAYING FOR COMFORT , NOT HAVING TO CONTINUOUSLY APPROACH THE front DESK PERSONNEL , ONLY TO BE TOLD ""sorry " . TGHERE'S NOTHING WE CAN DO . November 19, 2015
Rated 4.0 out of 5.0 by Great staff but noisy and bathroom issue There is a fire station nearby that went out three times on the same night which kept waking us up. November 18, 2015
Rated 5.0 out of 5.0 by Raleigh stay Wonderful stay at this hotel. Clean rooms, friendly and helpful staff, and GREAT breakfast bar. Will definitely stay there the next time I am in Raleigh and recommend it to anyone else. The price was also very reasonable.Thanks for a great stay. November 18, 2015
Rated 5.0 out of 5.0 by Always stay here when in Raleight Pros: Excellent Staff - courteous, helpful, adaptable etc Very Clean, Comfortable Quiet - There is a fire station directly around the corner but I never here it when asleep Internet - good high speed access, able to stream football game on a Sunday, this is a plus for me Excellent location Ample Breakfast Cons: Price - not too bad, but not the best for IHG Express In House Bar - always seems to be closed, nothing close (walking) November 16, 2015
  • 2015-11-25 T13:08:36.953-06:00
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