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Rated 4.5 out of 5 by 107 reviewers.
Rated 5.0 out of 5.0 by comfortable bed, great service, delicious food We had a great time at this hotel. We were in a great hurry in the mornings and the staff were cheerful and gave us a great breakfast. We tired when we arrived back at the hotel in the evening and we were greeted with smiles and were able to completely relax. Our room was clean and comfortable. We were able to get prepared for the next day of the convention and we were able to get a good night's sleep. July 23, 2014
Rated 4.0 out of 5.0 by Nice Stay! Clean room. Son loved pool. Close to lots of great food. Fridge was great, micro was downstairs. Staff very kind and helpful. July 22, 2014
Rated 5.0 out of 5.0 by Excellent Hotel Raileigh North. Excellent Hotel. Excellent clean room, Enjoyed my stay very much, July 9, 2014
Rated 5.0 out of 5.0 by Would Stay Again! Very clean, comfortable room. In fact, I slept better than i had in weeks. Enjoyed using the treadmills in the gym. Despite the fact that it was July 4th weekend, it was very quiet. Friendly staff and good breakfast. July 9, 2014
Rated 5.0 out of 5.0 by Great Stay Had to stay here on and off for a couple of months during move. Staff and room was great! July 6, 2014
Rated 5.0 out of 5.0 by No issues at this HI Hotel décor was up to date, room was pleasant, clean and staff was friendly. Breakfast was typical, but good value for the money. Would stay here again for certain! June 27, 2014
Rated 4.0 out of 5.0 by Ltwise32 Overall great stay, would recommend to others. * Only issue was with the nosiness of the A/C unit* June 18, 2014
Rated 4.0 out of 5.0 by Clean and contemporary The hotel is very clean and the staff are friendly and helpful. The only drawback is the location, while convenient to the 440 and appropriate for business trips it is right on Capital Boulevard (not my preference). Still my stay was comfortable and in spite of being off a busy road the room was still quiet. June 17, 2014
Rated 2.0 out of 5.0 by Business Trip to Raleigh I stayed at the Holiday Inn many, many times over the last 35yrs. I expected to pay much less than I encountered. TV was small and the reception was terrible. It took the fun out of kicking back to relax between meetings. June 6, 2014
Rated 2.0 out of 5.0 by Poor customer service Very poor customer service. We felt that we were imposing on the staff who were busy talking on the phone. When asking for information, we received no help at all. I have always had excellent customer service, especially as a preferred customer status. However; this time was very disappointing. June 3, 2014
Rated 5.0 out of 5.0 by HI Raleigh Durham Capital Blvd Very clean, comfortable with courteous and helpful staff. Only problem wireless internet connection would not work. June 3, 2014
Rated 5.0 out of 5.0 by Great Staff Staff was excellent. The desk clerk was even able to make restaurant recommendations, which seems to be an unusual capability these days. Breakfast in the Hotel was very good. June 2, 2014
Rated 5.0 out of 5.0 by Great Hotel! We were in town for an anime convention and everyone on staff was very courteous and nice, even when we were dressed pretty strangely! The room was clean and it was nice and quiet. May 28, 2014
Rated 5.0 out of 5.0 by Good staff, never received points offered We enjoyed our and staff and would recommend your hotel. Only issue was that we were offered 2 free drinks or 500 pointes because we are platinum members. We requested the points....never received the points. May 23, 2014
Rated 5.0 out of 5.0 Customer Service Jessica the waitress at the hotel on 5/15/14 was very polite and had great service. Gentleman that runs the check in but was running the breakfast due to people calling out was great and polite. These two employees deserve some type of recognition. They made my stay in your facility very relaxing and fun. May 19, 2014
Rated 5.0 out of 5.0 by Great place to stay! My experience at your hotel was very good. I found the staff very friendly and helpful. The rooms were very clean and comfortable. I also had the breakfast and it was exellent. April 21, 2014
Rated 3.0 out of 5.0 by Noisy, may not return I have stayed in this hotel many times and it is near the office/warehouse of the company representing my products in NC. However, the recent indifference to my request to have a noisy refrigerator traded out makes me think I should stay elsewhere next time. The compressor produced a noisy, alarm clock-like whining buzz every time it recycled disturbing my sleep.The desk staff only commented that they were all new refrigerators being a recent replacement. The hotel buyer should have listened to one of these before buying them. It doesn't pay to just buy the cheapest or worse performing. Except for being dog-tired for the first part of a four days stay, (I finally crawled under the console and unpluged the frig.) I like this hotel and its location, but can't afford to lose sleep. March 31, 2014
Rated 5.0 out of 5.0 by Dependable quality In Raleigh for 4 days visiting family - stay at this hotel frequently - this visit was, as usual, very pleasant. Staff is very friendly, knows what they are doing and will go out of their way to make sure your stay is enjoyable. Rooms are always clean and comfortable. Wouldn't stay at any other hotel in Raleigh. March 14, 2014
Rated 5.0 out of 5.0 by Great overall experience My daughter and I only stayed one night but I was very pleased with the cleanliness of the rooms and the hotel itself. WE ate the buffet breakfast offered at check-in and I was very inpressed with that also. Would gladly recommend this hotel to others and will stay again if need should arise. March 13, 2014
Rated 5.0 out of 5.0 by Great place to stay I always have a great experience when I stay at the HI - Highwoods property. The front desk staff is always helpful and friendly, and really go out of their way from check-in to checkout to make sure that you have a great stay. They also have some good perks if you are a Platinum member. Breakfast is very inexpensive for what you get as well, especially if you pre-pay. The workout room is good as well. Fairly modern/updated equipment and even has freeweights - which is hard to find in a typical hotel workout room. I would definitely recommend staying here. March 8, 2014
Rated 3.0 out of 5.0 by RUDE At check in I asked did it show me as a platinum member and the clerk said you have to tell us that we just don't give stuff away. REALLY? I wasn't asking you to give me anything!!! Also I don't like the fact that there are no microwaves in the rooms. February 4, 2014
Rated 5.0 out of 5.0 by Great place to stay Staff at the front desk and restaurant try to help you in every way. Front desk over excels to make your stay as comfortable as possible. I would recommend this hotel to anyone staying in the area, January 24, 2014
Rated 5.0 out of 5.0 by Excellent facility- quality stay Accommodations were great for a late checkin and overnight stay before my business meeting. (Maid knocking on the door early reminds you to put the do not disturb tag on if you intend to sleep past 9 am). Staff was courteous and efficient. An excellent stay. January 13, 2014
Rated 5.0 out of 5.0 by Raleigh I was treated well by staff. The room was clean. The room was very nice. January 7, 2014
Rated 4.0 out of 5.0 by great staff The staff here pull double duty - handling the front desk while also serving at the in house cafe. They do both with a smile- it was great service. I hope they are recognized for their efforts. January 1, 2014
Rated 2.0 out of 5.0 by Nice Hotel The hotel was awesome, the room was clean and the value of the $5 breakfast buffet was amazing; however the check in staff and bar staff could use some more customer service skills. I was never greeted with a smile and never felt a connection with the staff. I travel 80% of the time and have to say the customer service level at this hotel was found to be below grade. I hope something is done to address this, as I travel to the area quite often and would like to try your hotel again! Also, I normally tip the housekeeping staff, but did not this time due to the fact that I felt like I was being pressured to do so. Each day I would come in and find the tip envelope in a different location (seemed to be moving it around so I would clearly see it). I believe in tipping for exceptional service, but refuse to tip when it appears to be begged for. December 23, 2013
Rated 4.0 out of 5.0 by Great Hotel Accommodation and Service Overall experience was excellent especially when compared to other hotels in the same location December 9, 2013
Rated 4.0 out of 5.0 by Good Economical Hotel The staff were friendly and helpful. The hotel's location was great, and the room was clean. November 7, 2013
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