Rated 4.4 out of 5 by 347
Rated 2.0 out of 5.0 by Cupcake Lady Staff Friendly and Helpful, Breakfast Awful
My only complaint with this hotel was the horrible buffet breakfast . Food that was supposed to be served hot was cold , eggs , bacon , etc. Orange juice was lukewarm . Server never came back to my table after bringing coffee. I finally went to the front desk ( the staff member was evidently doing double service because she was the one that came into the restaurant and seated me) and told them about the poor quality of food , bagels were also stale and no cream cheese. I ended up having yogurt and milk which was on ice. I offered to pay for the items but she wouldn't charge me. While that was nice the point here is they are not maintaining the buffet . I arrived in about the middle of service time, 75 minutes before closing.
June 27, 2016
Rated 3.0 out of 5.0 by modelmaker87 Why was the lunchtime restaurant closed during a convention?
This hotel is a tad weary. Decor is less than bright and in my opinion all the public common areas needs a makeover. Rooms were fine, I'd say these have all undergone a 'new-look freshen' somewhat recently.
The big problem during the stay was that the lunchtime restaurant was closed, asinine to the max. I would also suggest that the bar is a little too small, a larger (longer) bar would encourage more customers to use it. Reason being there is no comfortable seating to order a drink and go from the bar and sit and relax.
June 27, 2016
Rated 1.0 out of 5.0 by Thisisridiculous!! Disappointed
The front desk clerks are exceptional, and the dining facility staff are friendly and attentive, but housekeeping has failed to make this hotel what it is supposed to be. If it were simply my opinion, I would never criticize, but when you hear the same comments about the rooms not being clean coming from other guests, I have to let others know.Additionally, I was there for a two-day meeting which is a regular event, long-scheduled yet someone booked another event to start in our meeting room before our meeting was scheduled to be over. Can you imagine trying to conduct business and make decisions with people running in and out, moving furniture, trying to hustle about a hundred people out the door through no fault of our own?
June 25, 2016