Rated 3.3 out of 5 by 342
Rated 5.0 out of 5.0 by WVU83 Great Service
Very Friendly staff and very clean room.
Close to mall and lots of restaurants (including the Cheesecake Factory)
May 24, 2016
Rated 2.0 out of 5.0 by Joe1909 only one working elevator (when it was working !)
The hotel is being renovated so they only had one operating elevator except 2 of the 4 days we were there when we needed it, guess what !? It wasn't working ! We were located on the 9th floor by the way. The first mid morning failure I left earlier to gas up the car and came back to an elevator failure. My wife (who is recovering from vertigo) had to hike down the 9 floors to meet me. She later had to lay down for a couple of hours at my sisters house to recover from the round and round 9 floor exit from the hotel.
Next day is check out day and I left early to top off the car and get back to...elevator out of order again! I had to hike up the 9 floors to our room and then both of us had to descend the 9 floors with our luggage to get out of there. I'm 63 and my wife is 59. It was a hike.
The desk clerk at check out told the manager and was told to offer us 2000 extra points. Somehow they haven't shown up yet on our account. Check in bonus points show up the same day on accounts. Its been 3 days and nothing yet. Just have a feeling it was a good way to get us out of there.
May 19, 2016
Rated 5.0 out of 5.0 by khiton Clean and comfortable, super friendly staff
Very nicely renovated. Clean, comfortable beds. Staff were so very friendly and helpful! Plenty of room and outlets. Nice couch and large TV. Quiet for the most part. Only negatives I have are they only had one working elevator that you had to take several turns to find (although the signage for it was good) and I wish they had a vending machine. Wasn't happy with having to go to the lobby to get a pricey drink and snack.
May 17, 2016
Rated 3.0 out of 5.0 by WPC16 Good value, still under some construction
The décor is nice after the internal upgrades and construction efforts. Only one small elevator was in use during the stay.
No complimentary coffee or anything in the lobby, but did have small, single serve pot in room.
Air unit blows directly on face, as the double bed room has one of the beds within 12 inches of the vents and the vents are not adjustable.
Front desk staff friendly. Female bar staff employee very abrupt and did not make you feel welcome.
May 16, 2016
Rated 4.0 out of 5.0 by Chief920 Great selection all around
Not a new hotel but the building is at the end stages of a wonderful facelift. New restaurant and bar to the side of a new entrance. Newly renovated rooms with new furniture. All topped off with an attentive staff that is ready to take care of you when you walk in.
May 16, 2016
Rated 5.0 out of 5.0 by mjb731 Renovated
Great rooms, breakfast. Still waiting on pool (maybe late May)
May 13, 2016
Rated 5.0 out of 5.0 by Renae61 Very nice hotel
The room was very clean and the bed was soooo comfy! Bathroom was clean as well. Enjoyed my stay!
May 9, 2016
Rated 5.0 out of 5.0 by jenmom23 Newly Renovated.
Nicely decorated and comfortable room. The bed, sheets and pillows were very nice. The bathroom was sparkling clean and modern.
May 3, 2016