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Rated 3.5 out of 5 by 174 reviewers.
Rated 5.0 out of 5.0 by nice time to relax was in the area doing some holiday shopping and didn't feel like driving back home in crowded traffic. We decided to stay in Raleigh and found this Holiday Inn to be a very good find. The bar was very friendly and reasonably priced. The rooms were very clean and quiet. I would highly recommend this location when staying in the downtown Raleigh area. December 17, 2014
Rated 1.0 out of 5.0 by Do not go here! We were told breakfast was included, it is not. We had to ask twice for a roll away bed, after it was supposed to already be there. The room was stained up and the bathroom had very little toilet paper. December 16, 2014
Rated 1.0 out of 5.0 by Choose another hotel- intersection too busy and hotel is run down. I'm a big fan of the Holiday inn chains, but this is one, to avoid. The hotel staff at night had friends hanging out in the lobby many nights a walked through. Checking in, I was not recognized as a platinum member, nor was I awarded the 500 points. Several requests were basically ignored. Called down to the front desk and asked if a refrigerator is available. They said that would call me back-never happened. The beds in my room were falling apart as there was a steel support on the floor under the bed. Another one was under the AC unit. The rooms and hallways are all run down. This place really needs a face lift or remodeling. I will not stay here again. With all the hotel choices, I choose this one, what a mistake. December 16, 2014
Rated 5.0 out of 5.0 by Holiday Stay Convenient and well priced. Where we usually stay when in Raleigh. December 14, 2014
Rated 3.0 out of 5.0 by Nice room but trouble with hot water. The exterior and lobby are definitely in need of renovation but the rooms were nice. There were signs indicating that the lobby was going to be renovated. December 4, 2014
Rated 4.0 out of 5.0 by Good location for business and/or shopping. Room was adequate for my needs. Staff was courteous and helpful. No problems. Location is very close to major shoping outlets and restaurants. December 4, 2014
Rated 5.0 out of 5.0 by Excellent Value Greta hotel in a great location. Adjacent to the Crabtree Greenway for a great run and the Crabtree Valley Mall is across the road for a great meal or relaxing. December 1, 2014
Rated 5.0 out of 5.0 by NICE OLDER HOTEL WORRIED ABOUT THE ELEVATOR IT WAS ROUGH AND THE SECOND NIGHT IT WAS PLACED OUT OF ORDER FOR THE REST OF OUR STAY. IT COULD USE SOME WORK. CARPET WAS NOT IN GOOD CONDITION SHOULD BE CLEANED OR REPLACED. COULD USE MORE TV CHANNELS.ALSO. FRIENDLY STAFF. November 28, 2014
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