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Rated 4.2 out of 5 by 105 reviewers.
Rated 2.0 out of 5.0 by High hopes dashed While I have had positive experiences at this hotel in the past, I was very disappointed during my recent stay. I was awakened at 11, 3, and 4 by loud, disorderly, drunken conduct. When I was awakened at 11, I called the front desk to report the noise issue. The front desk staff member stated that the loud patrons were probably on their way out, but she would send up security. At 3, the patrons returned and slammed doors, knocked on random doors, attempted to enter the wrong room, yelled, and spilled beer in the hall. After 4 these same people discharged a fire extinguisher and pulled the fire alarm. When I approached security during the fire alarm, he stated that no one had informed him of the noise issues. After the fire department left, security also left and the noise continued for another hour. When I complained about the night during checkout, the front desk person never accepted responsibility for the hotel' slack of response, did not offer to get a manager for me to talk with, or offer to make any kind of concessions for the horrible night. September 2, 2014
Rated 5.0 out of 5.0 by Great Service Great location; great service; friendly staff; good value September 2, 2014
Rated 4.0 out of 5.0 by Great Service for the affordable price This is a great property downtown, comfortable, very clean and very accommodating staff. September 2, 2014
Rated 5.0 out of 5.0 by Great Place To Stay I used to go to college near Raleigh and spent a great deal of time here but hadn't been here for an overnight trip in a very long time. My first time staying in this hotel and was pleasantly surprised. Great location, courteous staff and extra nice guest rooms. Everything was in place, clean and in excellent condition. The staff was very attentive and went the extra mile to ensure all our needs were met. Would definitely stay here again! Loved it! August 30, 2014
Rated 3.0 out of 5.0 by Attractive property, unaccommodating staff The hotel is attractive and the room was nice. We slept soundly and comfortably. However, my next trip to the area I will look for a different hotel because of my interactions with the staff. They seemed unenthused and unaccommodating. August 28, 2014
Rated 5.0 out of 5.0 by Great location! This hotel is newly renovated, clean and in a wonderful location! Heather at the front desk was extremely helpful and friendly! August 27, 2014
Rated 5.0 out of 5.0 by Great stay in a classic I remember the round Holiday Inn hotels from years ago. This recently renovated one met all expectations. A fun relaxing night! August 27, 2014
Rated 4.0 out of 5.0 by Great Business stay Close to the main part of town, great price and friendly staff. August 25, 2014
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