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Rated 4.2 out of 5 by 90 reviewers.
Rated 1.0 out of 5.0 by Disappointing stay Our 1st visit to this HI. Cleaning solution very strong throughout the hotel, especially in the room. Not recommended for those with sinus issues. This room was a Rewards Point room. We were placed on the 19th floor. Directly above us was a banquet room which was hosting a party with a DJ until 2:00 a.m. On arrival, we were not made aware of this event being held. Also no available microwave in the lobby. If we were placed in this room because it was a Rewards Night booking, I'm very disappointed. We have been using HI for 42 years. This stay was very very disappointing to us. August 9, 2014
Rated 5.0 out of 5.0 by Friendly and professional staff While visiting Raleigh we stayed at the Holiday Inn Capital Downtown- it was a pleasant experience. The location was great, staff was friendly and the housekeeping staff was very available but professional and non-intrusive. The location, free parking and free internet were reasons for us to book this hotel but the staff and quiet environment of the hotel will make us return during our next visit. August 7, 2014
Rated 4.0 out of 5.0 by Efficients and helpful staff Melissa on the desk was able to correct an error made in my booking through an agent a August 3, 2014
Rated 4.0 out of 5.0 by Surprisingly Nice Hotel! I took my granddaughters to see a Broadway show in Raleigh and stayed at the Holiday Inn Downtown. This hotel is convenient and within walking distance to museums, dining places and the Performing Arts Theater. The room was comfortable and front desk staff was very helpful. Great view of the city from the 20th Floor restaurant. Looking forward to staying in this hotel next time we are in Raleigh. August 2, 2014
Rated 5.0 out of 5.0 by Nice downtown experience friendly staff, ok rooms. Wish the lounge was more up to date and fun. Parking was annoying July 31, 2014
Rated 5.0 out of 5.0 by Over all good, but need to add a small refrigerator. It looked like the hotel has good some updating, strongly recommend you add a small refrigerator in the room. July 30, 2014
Rated 5.0 out of 5.0 by Holiday Inn Downtown Ralerigh Great value; newly remodeled; very friendly staff. July 30, 2014
Rated 5.0 out of 5.0 by Nice stay I was surprised at how nice the hotel was. Some of the area around it looked a little rough. The room was clean, quiet, and appeared to be updated recently. If I go to Raleigh again, I'd certainly consider staying there again. July 30, 2014
Rated 5.0 out of 5.0 by Great Service My daughter and I were in Raleigh for a college tour. It was a long drive, but the hotel staff made-up for this. They staff was great. Thank you we had a wonderful stay. They were friendly and knowledgeable of the city. Every room had a beautiful view of the city. the only thing missing was the pool. I would recommend this hotel. Keep up the good work. July 28, 2014
Rated 2.0 out of 5.0 by OK but wished I had went somewhere else My wife and I stayed here after the concert we went to.I booked the room months in advanced.I booked the top suite but when it came time to check in I was put in a different room.Then they charge a room deposit of $50.00.This was charged at the time i checked in.I was not told about this before I got there.The room i stayed in was ok ..nothing special for the way to expensive price.You can go to another chain and get a better deal.Plus no continental breakfast.I have stay at other Holiday Inns before. Not anymore.Burn me once maybe but will not happen again. I travel every day with my job.I also stay in several different hotels,lodges,and various other places. This has been by far in my top ten worst places to stay July 27, 2014
Rated 4.0 out of 5.0 by nice room Nice room, clean, quiet. Everyone was nice. Wish the room had a fridge and the bathroom was small/ tight. Overall good stay. July 27, 2014
Rated 5.0 out of 5.0 by Great Wedding at the Downtown Holiday Inn We had a wonder time with great food and service at this newly remodeled Holiday Inn in downtown Raleigh NC. Every Room had a great view of the city. Wish they had a pool, that would have been the icing on the cake. I would recommend this hotel a short or long stay---we were there 4 days and never had an issue. July 26, 2014
Rated 5.0 out of 5.0 by Thank You it was wonderful! We loved our stay at the holiday Inn in Downtown Raleigh. The hotel Staff was outstanding!!! July 24, 2014
Rated 5.0 out of 5.0 by Great Time had by all! I can't thank the staff at the Holiday Inn downtown Raleigh enough. They were wonderful and so helpful. We spent 4 days at the hotel for my son's wedding and loved everything. The location was perfect, food great, friendly staff (helpful), and nice accommodations. The wedding reception was held at the hotel and it turned out wonderful. Many thanks to Tom, Eric, Jackie, Derrick, and Brenda for their hard work. July 23, 2014
Rated 3.0 out of 5.0 by Not bad for the price compared to other hotels Downtown This hotel overall is a god value for the location however we found the breakfast to be poor and the room was very stuffy and poorly ventilated. Got rather uncomfortable after a few days in the room. maybe it was just our room because I've stayed there before and not had the same issue. July 23, 2014
Rated 4.0 out of 5.0 by Nice Stay The room was a little dated, but the location made up for it. The air conditioning unit also wasn't working, but luckily it wasn't too hot. The hotel was the cheapest of similar hotels in the area, so I would stay there again. July 22, 2014
Rated 5.0 out of 5.0 by Excellent Value and Service The Holiday Inn on Hansborough Street in Raleigh North Carolina has recently been renovated and my stay was exceptional thanks to the excellent customer service I received! July 21, 2014
Rated 4.0 out of 5.0 by Unusual round building design I've stayed at three other of the Holiday Inn round tower hotels around the USA and love them! The top floor lounge offers fantastic views of the city. The building and grounds were spotless and staff all very friendly and efficient. The bed, pillows and bedding were the most comfortable that I've found in any hotel for a long time. I'd recommend asking to be placed on as high of a floor as possible. Our room on the sixth floor had too much light bleeding in from the floodlights illuminating the building. The staff moved us up to the fifteenth floor which solved the problem, and as a bonus, had a great view! July 20, 2014
Rated 4.0 out of 5.0 by Regional Conference / Great service All staff were great and well mannered.. We had a problem with the elevator but that was corrected in a timely manner. July 17, 2014
Rated 4.0 out of 5.0 by Prompt Service Response I informed front desk about the tub's slow drain and the issue was fixed right away. July 16, 2014
Rated 5.0 out of 5.0 by This is a great place to stay Central to ralieigh, we spent the 4th July here.Geat view of fireworks from roof bar ,at a great price!Come and stay here, you won't be disappointed . July 8, 2014
Rated 5.0 out of 5.0 by great inside paint, color coordinations, and restaurant very old concept holiday inn, but well cared for and renovated. indoor parking was great, but the outside parking was rocks and dirt. needs to be cleaned up. the hotel is probably up towards 50 years old. i remember when it was built. looks great now due to fresh paint inside and new furnishings. July 8, 2014
Rated 5.0 out of 5.0 by Wonderful Experience I traveled with my two young children and spouse. We booked a king suite and got exactly what we expected. I had to have a crib brought in for my infant and they provided one without charge. The only issue was they recently remodeled and filled in the swimming pool so my toddler, who loves to swim, was disappointed there wouldn't be any swimming, but other than that we had a very nice time. The breakfast was good and the price is similar to what you would pay at a regular breakfast place and the quality of food was good. The staff was very friendly and accommodating. July 5, 2014
Rated 3.0 out of 5.0 by A place to crash The room was clean and the bed soft but I refused to pay 10 dollars a day to rent a mini fridge or a microwave. It also would have been nice if the pool hadn't been filled with gravel. If the location were not so convenient to the downtown night life I don't think I would consider ever staying here again. July 2, 2014
Rated 5.0 out of 5.0 by Great Service The hotel was amazing. The staff was very friendly and the hotel is conveniently locater. The rooms are very clean and the beds are comfortable. July 2, 2014
Rated 5.0 out of 5.0 by Superior Staff! The Staff was fantastic! I felt welcomed, safe and secure from the minute I walked into the lobby as I was traveling alone at the time. Melissa was fantastic about mapping things out for me so that I could get to the different places in Raliegh and even gave me the hotel card to call if I should get lost. They even suggested different places to eat as well and I was not disappointed. I cannot say enough good about this hotel without sounding like a biased commerical because to me they were exceptional. When I come back through next year I will definitely be staying at this hotel and will recommend it to anyone who is headed that way. Thank you Holiday Inn - Capital I had a wonderful time. July 2, 2014
Rated 2.0 out of 5.0 by Quality hotel, uncomfortable mattress The location was excellent and the staff courteous. Pillows were the best I have slept on, but the mattress was extremely firm. While others may prefer this, it caused my wife and myself back pain for much of the following day. July 1, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Our two night break In Raleigh prior to flying home was excellent. The staff were so helpful. Lovely hotel in a great location for bars and restaurants. Highly recommend it. June 30, 2014
Rated 4.0 out of 5.0 by PMP Conference/Seminar The hotel has greatly improved since Holiday Inn took back over. June 30, 2014
Rated 5.0 out of 5.0 by Great service! The service at this hotel was fantastic! They went out of their way to welcome and accommodate me. I look forward to my next stay here. June 30, 2014
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