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Rated 4.1 out of 5 by 71 reviewers.
Rated 5.0 out of 5.0 by Excellent service and great breakfast The hotel is conveniently located right off of HWY 50 but is secluded from hwy noise. We were impressed by the quality of the breakfast and the helpful and freindly attitude of the staff. We were gone from 7:00 am until 8:00 or 9:00 pm, so did not have time to do much but hit the bed each day, but that bed was comfortable and inviting. It was a wonderful experience at a reasonable price! July 10, 2014
Rated 5.0 out of 5.0 by Another great stay at the Holiday Inn Rancho Cordova! As always, the best service, great nights sleep and so conveniently located. July 10, 2014
Rated 5.0 out of 5.0 by Customer Service The front desk receptionist was an excellent host, and made our visit a memorable experience! Efficient and courteous, and ready to serve whenever we asked for help! July 3, 2014
Rated 5.0 out of 5.0 by Great Stay! Our stay at this Holiday Inn was very nice. We had a comfortable stay the 4 days we were here. July 3, 2014
Rated 5.0 out of 5.0 by a hidden treasure You will truly enjoy your stay at this hotel. King rooms are exceptional! July 2, 2014
Rated 2.0 out of 5.0 by Ticks and Pet Hair - Unsanitary This hotel used to be better. This time, the front staff were rude, the hotel was noisy and the decor was outdated. The breakfast was of poor quality. Would rather pay more but be more comfortable. June 27, 2014
Rated 1.0 out of 5.0 by Not Coming Back Nor Can I Recommend I'm a IHG Priority Club member. When I booked the hotel using the member website, I was able to get a two-day reservation with a complementary breakfast, or so I thought. Three main issues. Upon checkin I noticed a very unusual oder in the room. I inquired of hotel desk management and they sent housekeeping with an aeresol air freshener. It did not work, nor did hotel management check back with me to see if it worked, or to ascertain whether I would like a different room. Further, I was surprised on the first morning that breakfast was not complementary as website advertised. I inquired of the hotel desk management, who indicated because I used my AAA discount, breakfast was not complementary. Additionally, after my first day's business activities, I returned to the room at 3:30 PM and housekeeping had not arrived to re-supply or clean. Hey, the parking was free and I did get a complementary drink on the first night. However, I will not return nor can I recommend this facility. Advice: If you need the complementary breakfast, don't use your AAA discount. June 24, 2014
Rated 4.0 out of 5.0 by Clean, Quiet, Relaxing and Affordable I am an IHG Member so I guess I would say I'm used to a huge breakfast buffet, to my dismay it was not available at this location. The service was good, the front desk was great. However, I was not greeted as an IHG Member as I normally am throughout all the other stays. I don't drink so I would have rather had the breakfast than happy hour. The bed was very comfortable but the room temps were very hard to adjust, there was no thermostat, just super hot or super cold. We received the romantic getaway package but couldn't open the bottle because there was no bottle opener anywhere nor did they offer to open it for us (even though it was sparkling cider). The business center was perfect, away from the normal lobby traffic. Other than the little disappointments, I would come back again. June 23, 2014
Rated 5.0 out of 5.0 by Excellent hotel choice I always select this hotel when I travel to the Sacramento area. It is in an attractive and convenient location and the service and rooms are excellent. June 21, 2014
Rated 5.0 out of 5.0 by This hotel knows how to make a guest feel appreciated! I've been teaching a class here for the last year-- so I come every 2 months or so. Like any business, it's easier to accommodate a traveler or group that repeats, yes? it just gets smoother each time and I appreciate that! Good Staff that greets you on arrival- even it's at 11:00pm-- it's with a smile and with the extra plus of letting you know where and how your reservation for services is going. That reassuring! Give the late PM front staff a compliment for me! June 21, 2014
Rated 2.0 out of 5.0 by Good value, comfortable bed, sub-par reservation/billing Quality accommodation and facilities for the price. Hotel staff generally nice and well-trained, however desk manager decided to be difficult and required us to change rooms mid-stay (one night was a free anniversary night), even though it was a matter of a few keystrokes to rearrange inventory (we stayed in standard rooms too, so it was not like having to bump another guest to a lesser room). We had to go through 5 minutes of pointless inane excuses before she finally relented. But when I checked out the next day, I notice an inexplicable $25 "accommodation" charge on my bill, though it was a free night. So when I inquire the same desk manager about it, the charge was quickly taken off without any explanation! So was that a "Gotcha" charge, courtesy of desk manager, that did not quite work out ? June 10, 2014
Rated 5.0 out of 5.0 by For Business Stay I have stayed here on multiple occasions. Staff very helpful and courteous. June 9, 2014
Rated 5.0 out of 5.0 by clean room, affordable price when booked early Room was clean and modern. Very affordable price when booked early. June 5, 2014
Rated 3.0 out of 5.0 by Comfortable Room and Central location Room was very comfortable and service was excellent. Never had any problems in the past, but due to the location of our room on this trip, the noise level from guests getting ice all night long from the machine and very early in the morning led to a couple of sleepless nights. These central gathering point machines should be relocated or isolated from noise emitting outside guest rooms. Again, this was the first time of several that my family and I have had any problems or issues at this facility. Will definitely stay again. May 31, 2014
Rated 3.0 out of 5.0 by Fair to good hotel Bed was comfortable and room was clean and tidy. Bar closed very early and was expensive. Breakfast choice was negligible and standard of food was fair. Despite a major sporting event being in the area and some of the competitors staying at the hotel, there was no specific welcome or recognition. I noticed other hotels in the area were much more welcoming. Definitely need a car as there are no shops or restaurants within walking distance. May 22, 2014
Rated 5.0 out of 5.0 by One of the Best Holiday Inns This is our go-to hotel in the Sacramento area. We have stayed here a number of times and each time, we have a very pleasant stay. The value is perfect - the rooms are spacious, the beds and pillows are great, and we love the spa area - very Italian-looking and set back from the pool. Staff is always friendly and helpful. The breakfast value is awesome ($5 for 2 people), and is cooked to order. Eggs, bacon, toast, juice and coffee. Can't say enough good things about it. May 15, 2014
Rated 5.0 out of 5.0 by Hotel is awesome. I arrived later in the evening and was greeted by a friendly staff. The room was clean and had all the necessary amenities. I recommend this hotel to everyone. Located next to places to eat. Has a Starbucks inside the hotel. I would recommend opening the Starbucks earlier in the morning. May 14, 2014
Rated 2.0 out of 5.0 by One night stay in April 2014 Stayed here on the way to Lake Tahoe for a night. Room was not as good as shown in the photos. Did not have a good night's sleep either. Bath appeared to be dated and the shower would not stay in place. Toilet flush was weak and needed more than one attempt. April 21, 2014
Rated 4.0 out of 5.0 by Good Choice! We stayed at this property while in the area for a youth baseball tourney. Clean and quiet rooms, helpful and caring staff, great pool area, and a great price made our stay here a good value! Only downside was breakfast dining. We used the complimentary breakfast coupon that was provided. The food was good, but it's a small portion for growing boys who were preparing for their games. This is a sit and order type meal service, and we had to order additional food to feed these hungry boys (which challenges the overall value). A buffet style breakfast bar would qualify this property for 5 stars! April 3, 2014
Rated 4.0 out of 5.0 by Clean and spacious Room clean and spacious. Staff extremely courteous and helpful. Would recommend to all friends and family. Great location. Close to restaurants and shopping. March 20, 2014
Rated 4.0 out of 5.0 by stopover on the way to tahoe This is a great value on the way to tahoe. I have stayed here a few times March 19, 2014
Rated 5.0 out of 5.0 by Wonderful place to stay! This is absolutely my preferred hotel in this area! Love it! Great staff, wonderful nights sleep and fantastic location for business travel. March 14, 2014
Rated 3.0 out of 5.0 by Manager A little out of my way, but very comfortable room and stay. March 11, 2014
Rated 5.0 out of 5.0 by BEAUTFUL AND VERY CLEAN ESTABLISHMENT We were a softball travel team in need of weekend accommodations for our team and the player's families. The hotel was so helpful in arranging our team to be all on the same floor. The staff was very friendly and helpful with suggestions on local pizza delivery options. Overall our experience was wonderful and breakfast was superb. I really appreciate the ease and convenience in booking and working with the hotel to make our team experience a memorable one. Thank You Holiday Inn Rancho Cordova you really impressed me. February 25, 2014
Rated 5.0 out of 5.0 by One of my favorites Recently stayed again. Really enjoy this hotel. It's close to the airport, restaurants, and entertainment. I like the pool in warmer weather and the restaurant is pretty good. January 26, 2014
Rated 1.0 out of 5.0 by Friendly & professional customer servive by "all" Staff at this Hotel. I was on a business trip & I needed some accomadations with my stay (Disabled Veteran w/mobility and cognitive impairment); each request was met with a smile and NO hesitation to help me. Since I have been at this property a number of time in the last 6-7 years I felt welcomed and to working/business trip was very comfortable regarding all of the features which makes a guest feel at home ~ Thank You. January 1, 2014
Rated 4.0 out of 5.0 by Always great experience Everything as usual is great. Never really complain about anything. This time really was an exception. The receptionist that check us ( my family an I ) in was really rude. Never have I ever experience such an unpleasant experice like I did when checking in. My husband address the situTion with the manager on duty. But overall holiday inn any where an every where we go treat us great. Will defiantly be back. January 1, 2014
Rated 5.0 out of 5.0 by Resurant and bar You have an employee named Bo that works in the bar she is outstanding. Bo remembers everyone's name and always makes you fill at home. When ever I'm in Sacramento Ca I stay here for that reason, when you spend all week on the road it's nice to be noticed. November 15, 2013
Rated 2.0 out of 5.0 by Poor housekeeping This is a nice hotel with nice amenities, but their housekeeping service are extremely poor. We stayed three nights. The room was nice and clean upon our arrival. Upon returning to the room after a day exploring the Sacramento area, we found the room cleaned, but housekeeping had not restocked the soap, shampoo, drinking glasses, coffee cups. They had left only two bath towels although there were three of us in the room. We had our own shampoo, but I had to go to the front desk to get additional towels, cups, soap, etc. Things got worse the following day. Despite hanging up our towels so we could re-use them, we returned to the room in the evening to find only one bath towel. Two housekeepers were still working in the hall, so I asked one of them if we could get two more bath towels. She told me it would take a little while. Two hours later, I went down to the front desk to ask about it and I was told that the towels were in the dryer and would be delivered soon. Another hour elapsed before I asked the front desk again and I was told they were short staffed and still trying to get caught up, but the towels would be on their way. After waiting thirty more minutes, I went to the pool and took two towels from there so we could give our grandson his bath before he fell asleep. The towels finally arrived at 10:00 PM November 3, 2013
Rated 5.0 out of 5.0 by Clean and comfortable I was very impressed with this Holiday Inn. Great price for a very clean & comfortable stay! October 31, 2013
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