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Rated 4.2 out of 5 by 321 reviewers.
Rated 5.0 out of 5.0 by great service highly recomended very clean thruohout the whole hotel friendly staff overall great expierence .look forward to staying here in the future I will recomend to any one traveling to this area June 22, 2016
Rated 5.0 out of 5.0 by Excellent Please review my previous statements. We enjoyed our stay, were very pleased with the service of the staff, the cleanliness of the building and grounds and room,, the comfort of our room and the food and bar. an excellent experience necessitated by an emergency surgery and we are grateful of the attention and support we recieved. June 16, 2016
Rated 4.0 out of 5.0 by Great stay for great price I had a good experience. The staff was friendly, our room was clean and good service. We were offered two complimentary drinks at the bar. June 15, 2016
Rated 4.0 out of 5.0 by Nice Hotel The room was nice. Next time I'd like a ground floor room. June 15, 2016
Rated 4.0 out of 5.0 by Nice Clean Hotel with great service This is a nice clean hotel. There is a hotel onsite, we didnt use it but there was a good crowd for breakfast. I would recommend it for anyone needing easy access to the Sacramento area to consider this place. June 1, 2016
Rated 3.0 out of 5.0 by OK STAY The weeklong stay was ok; the pool which was right outside my window was noisy. The next day the room next door seemed to have paper thin walls I could hear the conversations and the TV. The restaurant was good and the service was excellent. May 31, 2016
Rated 2.0 out of 5.0 by nice hotel but poor policy We stayed here twice this month, 3 nites each time. The room was clean and comfortable. Kelly (at counter) was friendly and welcoming. Manager was intelligent and pleasant. However, night staff was not well trained to make on-the-spot-decisions. Our a/c unit broke down at midnight on our last nite. The night attendant found one room available but insisted that we pack up all our clothing, personal items, food, etc in order to spend the nite there. Not something we wanted to do at midnight before an early morning flight. we simply wanted to sleep in the a/c room and return to our un-a/c room in the AM. She flatly told us no, due to company policy of not allowing 2 rooms to be occupied under one reservation. We understood the policy but felt this was one time to make an exception. She obviously did not feel comfortable doing so. We opted not to lose another hour's sleep to make the change so we stayed in the hot room and she provided a fan. We spent the last nite of an otherwise enjoyable stay getting very little sleep due to the heat. A rather unfortunate ending to a pleasant stay. We explained all this to the manager in the AM. He apologized, agreed she should have taken the initiative, but we were disappointed that he did not offer to make some adjustment in our bill. That would have taken the sting out of the event and seemed appropriate action. (And we're even IHG members) May 30, 2016
  • 2016-06-23 T22:40:45.538-05:00
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