Rated 4.0 out of 5 by 149
Rated 3.0 out of 5.0 by DiDaN1 Uncomfortable bed i.e. too hard
We asked for a quiet room but were placed in a room overlooking the freeway.
We thought we had booked a Holiday Inn Express.
There was no food available on the morning of the
5th of July.
Areas of the hotel looked old or uncared for i.e.
The AC was noisy.
July 8, 2014
Rated 4.0 out of 5.0 by mo51 Met my needs
A nice hotel. It met all my needs. Convenient location. Quiet.
Cons - the bed was comfortable but the bedding (blanket, cover) were way too heavy. Maybe provide a lighter blanket?
It would be nice to have a frig in the room.
July 5, 2014
Rated 5.0 out of 5.0 by Airbal8* Great location
My wife & I spent nine evenings and thoroughly enjoyed ourselves. The location was a great central point for our various excursions 1) To Fisherman's Wharf & San Francisco 2) To Yosemite Nat'l Park 3) To Sleep Train Arena 4) To Lake Tahoe and to visit with friends. We enjoyed the quiet and clean atmosphere of the Crowne Plaza and the buffet.
Thanks for an enjoyable experience.
July 3, 2014
Rated 3.0 out of 5.0 by SFP37 Handicapped room
I was in a very small room making it hard t o turn around in my electric wheelchair without hitting something. The coffee equipment was not in an accessible place nor near a plug in!
July 3, 2014
Rated 4.0 out of 5.0 by KH839 Great staff
It was my second time to stay this hotel because I had a good experience from one male person (I can not remember his name but it could be "Chris") from the frond desk. Great staff and service from the frond desk..
July 3, 2014
Rated 5.0 out of 5.0 by charles14 great location
Our first trip to Sacramento and the hotel was great. Staff exceptionally friendly, offering good advice to make our stay as best as possible.
July 2, 2014
Rated 5.0 out of 5.0 by pamey My stay
I was comfortable hotel, the bed were comfortable . I like when return from our convention each day the room had a pleasant smell too it . it was nice and very clean. The price was affordable . I would stay at your establishment again if your on our lodging list. again.
July 2, 2014
Rated 5.0 out of 5.0 by BusinessTravelerToo Excellent Value. Clean, Modern Guest Rooms. Good Food.
I was pleasantly surprised when I arrived at the hotel. The location and relatively low room prices had me concerned before I arrived. However, the hotel is in a relatively safe area and is clean and modern. The guest room was clean and the bed was very comfortable. I ate dinner in the restaurant and It was the best meal I had during a 4 day business trip! The staff was very accommodating and gave me a 2:00PM check-out without any hassle. An A all the way around!
June 30, 2014
Rated 2.0 out of 5.0 by jimir No rooms…...
They only had 4 out of 11 rooms paid for available. And did nothing to fix the problems. After a long flight that's the last thing we wanted to hear from a brand this big.
June 29, 2014
Rated 2.0 out of 5.0 by listen linda Front dest
the young lady at the front desk was very helpful and nice, however the manager in charge for the day was very rude and not nice at all.
never smiled always gave us mean looks seemed like he was always in a bad mood when ever we saw him.
June 25, 2014
Rated 4.0 out of 5.0 by horse101 nice room and quick service
comfortable bed, When I needed something I forgot housekeeping brought it right up. Plus a little extra to go with. Thank you. However, They were all out of fridge's and it would have been nice to have one.
June 24, 2014
Rated 5.0 out of 5.0 by meetingman Friendly staff and restful sleep.
We had a pleasant stay at a location that allowed us to conveniently attend meetings in different parts of the city. The room was quiet and the climate control was easy to adjust. The desk and chair, along with the free internet, made a great work area that assisted in getting a lot of work accomplished. The breakfast buffet was nutritious and of wide variety to start the day on a positive note.
June 24, 2014
Rated 5.0 out of 5.0 by Eric1005 My stay
I've stay'd here 4 times in the last 2 yrs it's a great place to stay and rest I love it and will recommend it to my friends, family, and co workers.
June 21, 2014
Rated 5.0 out of 5.0 by mrmcc916 Great place
I enjoyed my recent stay here. Check in was quick and easy parking was plentiful and hotel and room was very clean. Recommend to anyone staying in the area.
June 16, 2014
Rated 2.0 out of 5.0 by JeanFW Difficult stay
One of our two rooms had multiple difficulties, all fixed quickly, but making it impossible for my elderly mother to get any rest. Staff was very nice and tried hard to anticipate the needs of my family and I, but just seemed to find it hard to keep up with everything going wrong - first the A/C, then the fire alarm, a breaker in the bathroom, and the corridor ice machine.
June 11, 2014
Rated 2.0 out of 5.0 by Assn. Mgr Convention weekend June 6-8
Rooms were nice, concerned about the drinking glasses were not cleaned every day. Very surprised that with a convention there for 3 days Jun 6-8 that you did not have lunch in the coffee shop on Sat. or Sun. and when arrive for breakfast on Sat. and Sun. there was not enough help to clean tables had to wait 15 minutes for a table and that the buffet on Sun was out of biscuits, bacon and milk, had to wait 15 minutes for them to be refilled. I feel that with a convention and softball players there all weekend, there could have been better planning to take care of your guests. Therefore I will not recommend you.
June 11, 2014
Rated 5.0 out of 5.0 by Cova great employees
great staff and the bed was very comfortable.
the hotel is reasonably priced and located right of the freeway where I needed to be.
June 10, 2014
Rated 5.0 out of 5.0 Perfect for our needs.
The location of the Crowne Plaza makes it the most logical choice when we pop up for a visit with our son. We are very glad it is also a nice choice as far as hotels go. The rooms are well appointed and clean and the bed is very comfy. I only wish a small refrigerator was one of the standard amenities. It's just nice to have, but I wouldn't need to request one and pay extra for it. I did miss the "Happy Hour voucher" we have received on past visits, even if we weren't always able to take advantage of it.
June 9, 2014
Rated 5.0 out of 5.0 by Lady AD Would stay there again.
I had to go to a conference in Sacramento and decided to stay at the hotel that the conference was in. Usually, I am a little skeptical staying at the same hotel as the conference, because of past experiences, but this one surprised me. I found the hotel to be very nice to stay in. The rooms were clean, and the bed was very comfortable. Especially the pillows. The rooms did not have all the extra stuff like some fancy hotels you might stay in, but it had everything I needed at the time. The staff was very pleasant to deal with, and very friendly. Also, the Arbor Bar and Grill was so nice to have right in the hotel. The food was so delicious, and the cost was amazing. The staff were also very friendly. I would definitely stay there again.
June 8, 2014
Rated 3.0 out of 5.0 by MyJo Loud and needed some work
Very loud next to highway. Needed AC worked on to run and no plug for tub. Hairs in bathroom. Love Crowne Plaza's but this one needs some work.
June 8, 2014
Rated 5.0 out of 5.0 by Oh Danny Boy Great Stay!
- Awesome Value!
- Awesome service!
- Great internet speed!
June 7, 2014
Rated 4.0 out of 5.0 by Hadleyh Great Location, Great Front desk Horrible food
Avoid The Arbor Grille the food is never really good and there are multiple restaurants in the general area that are half the price and far superior. The pool area is great, security is good. The room service food was horrible, microwaved NY Steak, nasty steak I have had. But in the area this hotel is considered my first choice, like I said just dont eat there.
May 30, 2014
Rated 3.0 out of 5.0 by Vaca22 Nice room
Nice room in a great location. Left the next morning from the Sacramento airport and it was easy to get there from this location. Lots of great places to eat nearby.
May 29, 2014
Rated 2.0 out of 5.0 by becket0224 Stay
We have stayed at the Crowne Plaza every year for the last 3 years in May. Our other experiences have been ok, but this stay was not so great. The room we had was a bit ramshackle. The bathroom door had holes in it. In the bathroom, there was a hole and the wallpaper was peeling away. One of the white comforters had a suspicious stain on it. We did not get any room cleaning until about 6:30 at night and by then, we were already in the room and not willing to leave. When we arrived back to the room on Saturday evening, the entire hotel smelled like weed. Our room was especially fragrant, and the bathroom reeked. We think it came in through the vent system. It took a little while for the smell to go away. Unfortunately, we will be looking for different accomodations next year. Not the hotels fault, but a car alarm went off in the middle of the night, but it just seemed to be "par for the course" for our stay.
May 21, 2014
Rated 5.0 out of 5.0 by KerryP Comfortable and quiet room
This is my 3rd year attending the Family History Expo at this venue. Although I could hear the freeway from my room this year, it still was a very comfortable room. The restaurant staff provided two wonderful buffets this year, and the food was really good. Just wish there was more shade in the parking lot.
May 6, 2014
Rated 5.0 out of 5.0 by LUVIL72 WONDERFULL, EXELLENT MY KIDS REALLY ENJOY THE HOTEL
DESK STAFF WONDERFULL, BUT THE HOUSEKEEPER STAFF THEY NEED MORE TRAINING TO HAVE GOOD ACTITUD WITH GUEST BUT EVERYTHING WAS FINE I WANTED COMEBACK SOMEDAY.
April 17, 2014
Rated 4.0 out of 5.0 by Corrieb1 Nice Hotel
I enjoyed this hotel and the price was good for what you get. My daughter turned 10 and wanted to have a sleepover so I rented a suite. The girls loved the pool and Jacuzzi and had a great time. The only negative was when I called the front desk and asked for a couple extra blankets, he made it very clear that they would only bring one. If it wasn't for that I would have given 5 stars.
April 15, 2014
Rated 5.0 out of 5.0 by Heather209 Excellent front desk service and very comfortable bed!
Alla, at the front desk, was extremely helpful and polite! The bed was also very comfortable. The suite that we had was a little smaller than we were used to but the price was pretty reasonable and we will definitely be back. :)
April 11, 2014
Rated 5.0 out of 5.0 The Royal treatment at the Crowne Plaza
My stay at the Crowne was excellent. The hotel accommodations were wonderful, the rooms were clean and the hotel staff were kind and very accommodating. Sleep was peaceful and pleasurable. I really enjoyed the Crowne Plaza. Thank you for the experience.
April 10, 2014
Rated 5.0 out of 5.0 by SON_OJITOS Great Hotel...............
Had a good stay and beds were comfortable.............
April 9, 2014