Rated 4.8 out of 5 by 190
Rated 5.0 out of 5.0 by New York rower Excellent Hotel and a wonderful stay
The rooms, staff, lobby, pool, breakfast, etc. were all above my expectation.
This is not a regular Holiday Inn Express. The location is ideal - being in a Town Center with stores and restaurants walking distance away. The staff is well trained and very pleasant. The rooms are very clean and all furniture new.
The Manager's reception was a great surprise and bonus to my stay.
I would highly recommend this property.
June 18, 2014
Rated 5.0 out of 5.0 by CJ52 Best Holiday Inn Express I've been to
We've stayed at many Holiday Inn Expresses. This one was the best, from the service to the amazingly beautiful pool area in the back, where we could sit and enjoy breakfast each morning.
June 18, 2014
Rated 5.0 out of 5.0 by odonna Excellent Stay
Enjoyed our stay at Eldorado Hills Holiday Inn Express. I would return and stay here again.
From our arrival to our departure we experienced excellent service, rest and relaxation.
June 18, 2014
Rated 5.0 out of 5.0 by Ninner Excellent service and friendly staff
I found the staff and service here way above average. The Hotel is fairly new and and everyone who works there goes out of the way to be helpful. Rooms were comfortable and clean and the location was central for walking to nearby restaurants and shops.
June 18, 2014
Rated 5.0 out of 5.0 by mgs227 Great Place to Relax
The hotel is clean, quiet and comfortable. The best part about the hotel is its location. It is in the middle of a complex that offers many restaurant choices, shopping and entertainment. My family and I walked to everything. After a long day it was very relaxing to be able to eat and shop - without having to get back into the car.
June 18, 2014
Rated 5.0 out of 5.0 by Donald's daughter Great staff and service
I was attending a family reunion, The service we received was excellent. The staff was friendly and efficient. The rooms are clean and very well appointed with a refrigerator and microwave. The hotel is close to restaurants and shopping. I would definitely stay again and recommend this hotel as excellent.
June 18, 2014
Rated 5.0 out of 5.0 by Tim the tool man Gread Review
I have stayed at other Holiday Inn locations and this one deserved two thumbs up, from the great reception at check-in, and the managers reception is a great touch for guest to be able to unwind after a busy day of work or traveling. I had a day that I returned early and the cleaning folks had not yet gotten to my room, the front counter called me to make sure that all was well in my room since room service could not get to it until the following day.
June 16, 2014
Rated 4.0 out of 5.0 by jjoy great location
We enjoyed two nights. Really nice room but we had view of wall and roof. This is great location to stay. We walked around the little lake and visited the stores and restaurants. There was a farmers market near by on Sunday morning. The room has refrigerator and microwave, so would be great to pick up food nearby.
June 12, 2014
Rated 5.0 out of 5.0 by BeckyRFA Very nice, well run hotel
We had a very good stay at the hotel over the Memorial Day weekend. Excellent service, very nice rooms, spacious well appointed common areas. Located right next to a shopping area, which was very convenient. We were not sure what to expect and this property not only exceeded our expectations, but was exceptionally nice. Would recommend and would stay there again if we are in the area. Also excellent staff at all levels.
June 9, 2014
Rated 5.0 out of 5.0 by Loveanimals6 Holiday Inn Express El dorado Hills, Ca
Excellent place to stay.
Staff is wonderful.
Area is very nice with numerous restaurants in the area.
Numerous wineries near by.
June 9, 2014
Rated 3.0 out of 5.0 by Floman MIXED FEELINGS
We were pleased with the room but it was very inconvenient for my wife and I to walk the length of your Hotel to get to and from the room. Only the front entrance was available. Only one of the elevators was operating. The second day we returned to a clean room but I was missing my medical kit. I informed the main desk that I was missing a diabetic test kit and test strips and his answer was the cleaning people may have thrown it away. I spent 1/2 of the next day replacing the items mentioned at my espenset. I must say the breakfast had a good variety and the servers worked extra hard to serve you. When we checked out we were on a tight schedule and no one was available. I left the plastic keys on the desk.
June 7, 2014
Rated 5.0 out of 5.0 by Papa Hals Exemplary service
Cleanliness, and a great example of how the hotel staff
should interact with their customers....Great staff with
an extraordinary attitude, eager to please, and a "How
can I make your stay with us as pleasant as possible"
June 4, 2014
Rated 3.0 out of 5.0 by Norm66 Disappointed this trip
Usually excellent hotel let us down this time. Bed not made or bathroom cleaned after first night. Staff at desk did not help us get this adjusted. Staff wearing tee shirts and jeans at front desk. Not what we like to see in mid-class hotel.
June 4, 2014
Rated 5.0 out of 5.0 by Gene552843 Great facility
clean facility with friendly staff. Great breakfasts and super showers.
June 2, 2014
Rated 5.0 out of 5.0 by td14 Pleasant Stay
I stay at the Holiday Inn Express several times a year for business. The rooms are clean and functional and serve me very well. The real difference at this hotel is the very pleasant and helpful staff. The hotel is conveniently located near a variety of restaurants making it a very good option for business or lesiure.
June 2, 2014
Rated 5.0 out of 5.0 by O.V.M. Great place to stay
I always stay at this Holiday In Express when I visit our site in El Dorado Hills. It is an amazing nice place and I enjoy my stay every time. It is very clean, quiet, and comfortable. I always use gym. In addition to great breakfast, there are cookies and coffee & tea in the lobby other time.
June 2, 2014
Rated 4.0 out of 5.0 by Pleasure Bedding & Breakfast
Staff are wonderful. Need improvement on bedding. Mattress need
to be more medium firm. Too soft for us! The pillows are too, too, soft. Need better pillows. We did see another guest(s) bring their
own pillows. But, why should have to do that when this hotel chain
has a good report to be comfortable and safe. That's why we chose to stay here, again.
The breakfast was acceptable. I believe some items were over-cooked, i.e. eggs, biscuits. But, hospitality was very warming.
May 31, 2014
Rated 5.0 out of 5.0 by Miss Mary Great for Solo Travellers
I stayed at the Inn whilst attending a course. Coming from the UK I decided to arrive early and leave later than the course dates. This gave me the opportunity get to know the area and have time in the area. The Staff at the Inn are truly amazing and I felt they really cared about me and went the extra mile to help me settle in. When you are travelling alone the first people you speak to in the morning are the staff where you are staying......they made me feel like part of the family. I will be back in 2015! Miss Mary.
May 28, 2014
Rated 5.0 out of 5.0 by Calsafe Great Staff
We were notified before our arrival that the room we had booked was not handicap accessible so we could decide if we wanted the suite or the ADA type room. I was impressed that the staff had the courtesy to notify us of the potential problem in advance of our arrival. The King Suite had amenities we needed so the ADA room wasn't required.
May 14, 2014
Rated 5.0 out of 5.0 by Judys leaves El Dorado Hills
The hotel was great. Wish I could afford for us to stay at this chain of hotels more often.
May 13, 2014
Rated 5.0 out of 5.0 by SarahmommyofFour great location
Beautiful hotel! Cute area around it. Lots of shops and places to eat around it. Nice pool and accommodation's. Will stay again sometime!
May 12, 2014
Rated 5.0 out of 5.0 by DaleLGtoEDH The bed and room was excellent. Slept well
This is a very good hotel and excellently located in the Town Center of El Dorado Hills. If you are staying in El Dorado Hills this is the best hotel.
May 5, 2014
Rated 5.0 out of 5.0 by Mrgielee Location and service
El Dorado Hills is my favorite holiday Inn. The hotel is in a great location - close to good restaurants and yet out of the heavy traffic zone. The staff is always welcoming and very accommodating and the rooms are always spotless! I especially like the extra storage space in the bathroom. The Manager's reception is an added touch.
April 27, 2014
Rated 5.0 out of 5.0 by snpv Great Value, Great Service
This is not your typical Holiday Inn! From the moment I checked in until I left 5 days later, the staff was very courteous, helpful, and outgoing. Props go to Charlie for always being there, with great suggestions for local restaurants, assisting with the managers reception (very high end, not what youd ever expect) and helping clear up some room issues. This will become your new "Go To" hotel for the area. So many great restaurants and shops in the area.
April 22, 2014
Rated 5.0 out of 5.0 by Johnny-O Great Stay
Gorgeous hotel and surrounding area. The rooms are great and the staff is really what made me feel right at home. A special thanks to Charlie and Erin for being nice and helpful with directions and opinions of the surrounding areas. I will stay here every time I come out this way for business. The hotel and staff in part made my business trip seem more like a vacation. Thank you again.
April 15, 2014
Rated 5.0 out of 5.0 by OC Traveler A 5 Star Experience!
Congratulations to all of the staff of this gorgeous property for delivering a 5 star experience! The property is architecturally appealing, nicely landscaped and has an incredible pool area. The rooms are beautifully appointed with built-in safes in the closets. The staff is very friendly and everyone smiles! A room had been pre-assigned according to my IHG preferences and was ready when I arrived. The process could not have been any easier. I asked for a dinner recommendation and several options were provided. I chose to eat at one of those, Relish, an upscale burger restaurant across the street with a wonderful selection of beers. The food was delicious and the service was excellent! The breakfast in the morning was beautifully displayed with plenty of options from which to choose. The housekeeping staff take great pride in their work to maintain the cleanliness of the rooms and the property and the front desk staff are eager to ensure that each and every guest enjoy their stay. I would definitely choose to stay here again when I am next in the area.
Thank you to all for a wonderful stay and visit and for making me feel welcome!
April 8, 2014
Rated 5.0 out of 5.0 by Jane S. Great location/setting
The gated pool area opens up to a public walking trail around a small lake. There are tons of restaurants, a movie theater, bookstore, Target and other stores within a few minutes walk. Very clean hotel, the wine/beer service from 5-7pm Mon-Thur was a nice treat to have a drink by the beautiful pool. New healthier breakfast options were great. Staff was super helpful on things to do in the area and breakfast service. Two thumbs up!
April 1, 2014
Rated 5.0 out of 5.0 by Katie33 ❤️Love this cozy Hotel
The Holiday Inn Express has really stepped up their game!! The beds are cozy and comfortable . The room is clean and fresh. We come and stay here often as, our Kids live close by. It has everything we need to enjoy our time with friends and family. The staff is outstanding, they go above and beyond to make sure we feel at home. Thank you Holiday Inn Express of El Dorado Hills you ROCK!!!
March 19, 2014
Rated 5.0 out of 5.0 by Sherry12 Love the front desk staff
We always stay at this motel when we are in the Sacramento area. The rooms are clean. The front desk staff are always friendly and helpful.
March 7, 2014
Rated 5.0 out of 5.0 by Craig001 Great location and absolutely excellent service!
Stayed at this hotel for the first time on the way to Lake Tahoe. The person that checked us in (wish I would have gotten the name) was very nice and helpful in helping finding a place to store our skis. In the morning, Charlie at the front desk was very friendly and helpful. While putting the skis onto the car outside, an employee getting off of work made it a point to walk by, say good morning, and to have a great day skiing. I went in to ask Charlie her name and it was Kim. The hotel is in a prime location to restaurants, shops and movie theaters. The room and facility were very clean. We will definitely stay here again on our way to Tahoe. Honestly, there are lots of places with similar facilities, but it's the customer service that makes all the difference. Please keep up the good work!
February 21, 2014