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Rated 4.3 out of 5 by 479 reviewers.
Rated 4.0 out of 5.0 by Quiet, and comfortable. Friendly greeting at desk. Rooms recently updated. Love the extra outlets at bedside to charge phone and pad. Also like the sliding desk. Good food at the hotel restaurant. September 3, 2015
Rated 4.0 out of 5.0 by Holiday Inn Rushmore Plaza Pleasant hotel. The staff is extremely helpful. The food in the restaurant is ok. Fortunately the hotel is across from downtown Rapid City so a nice selection of restaurants is a short walk away. The park in front of the hotel is a nice place to walk or run. September 3, 2015
Rated 5.0 out of 5.0 by Very clean The staff was very personable and the room was clean each day upon my return. September 3, 2015
Rated 4.0 out of 5.0 by HI Rapid City It has been sometime since I stayed at this property but I wanted to revisit the property because of the location by the park and downtown. The King room I stayed in was freshly renovated and very nice. The bed was comfortable. A little uneasy seeing the room service plate outside my door at check in. Staff was very helpful and took the time to describe the area. A beautiful Patio but it seems underutilized. Maybe add patio heaters. I will stay here again on my next visit. September 1, 2015
Rated 4.0 out of 5.0 by Long Awaited Vacation Had stayed at this exact same Holiday Inn quite some time ago...Renovations although still on going have improved appearance and comfort level. We had a problem upon check in, and the staff went out of their way to correct the issue and see that we were taken care of. Breakfast was good, . The buffet was well above what one would normally expect. I would stay here again, and would recommend this location to anyone wanting to stay in Rapid City. September 1, 2015
Rated 3.0 out of 5.0 by Ideal location Housekeeping leaves a lot to be desired. Pillows not placed back on bed after cleaning room. Removed all drinking cups & left no clean ones in their place. Ask for wake up call at 4am and it never came. However the front desk was nice in providing plastic cups when we went down to request them. They also provided coffee for the room upon request. Carpet is badly stained. Lots of flies in the dining area. However this hotel is used by tour buses, centrally located to all surrounding memorials. Easy access onto interstate. Location is great. August 31, 2015
Rated 4.0 out of 5.0 by Good hotel Although my review sounds negative I would go back because the good far outweighs the miscues. So while there is room for improvement the hotel is nice and the staff, with one exception, are great. August 31, 2015
Rated 5.0 out of 5.0 by Best place we stayed our entire trip We arrived tired to find I had made a booking mistake, but the staff was so great in helping us fix the problem. The room was comfy and clean and everyone was friendly and helpful. It was the best place we stayed during out entire trip. August 29, 2015
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