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Rated 4.4 out of 5 by 202 reviewers.
Rated 5.0 out of 5.0 by One of the finest Holiday Inns This is one of the finest Holiday Inn facilities that we have stayed in. The hotel was exceptionally clean, the room was clean and comfortable and the staff responsive to every need. We will definitely stay again. August 23, 2014
Rated 4.0 out of 5.0 by nice place to stay a good place to stay in rapid city . warm friendly staff from the airport shuttle driver to the reception agents to the bell man. great outside appearance but needs a little carpet upgrade on the main lobby and foyer. the room were clean and cozy but the floor needs a little more TLC as well as the door. but overall a nice place to stay away from home. August 23, 2014
Rated 5.0 out of 5.0 by Bismarck Business trip I was upgraded to a suite and the room was great. Had a long day and ordered food to my room. I was pleasently suprised at the quality and fast service. August 23, 2014
Rated 5.0 out of 5.0 The Good, the bad, and the ugly! The good is that there is neither bad nor ugly about this hotel. In fact, it was a very comfortable place to stay. It has everything you need for a short and extended stay. But wait, nothing is perfect! I think the front-desk staffs need a little more training with people skill. August 22, 2014
Rated 4.0 out of 5.0 by Comfortable and quiet I stopped here on a cross-country road trip. The interior of the hotel is lovely. It was convenient to have an on-site restaurant, since I was too tired after driving all day to go out anywhere else. The staff was friendly, and my room was very comfortable. August 22, 2014
Rated 5.0 out of 5.0 by Great place to stay The room was very clean and the bed was comfortable. We didn't hear any noise in other rooms or in the hall ways. Had a great nights rest!!!! Great place to stay - we would choose this again!!!! August 22, 2014
Rated 5.0 out of 5.0 by Great Hotel in a Great Location Holiday Inn at Rushmore Plaza is in a wonderful location to downtown Rapid City and easy access to all the highways to every location one would like to visit in this area from Mt, Rushmore to the Badlands. We visited 17 sites in eight days and had no trouble getting around. The hotel was perfect for our stay. We arrived late and were placed, much to our surprise in a room designated as The Presidential Suite. While we had asked for a suite room, we had not expected such a large suite. We could not have asked for more in size and comfort. However, this room did need a lot of renovation as the furniture is quite old and other various and studier things we know the hotel is aware of need fixing. However, the service was wonderful, the view was beautiful and we were comfortable. We have to assume the other suites were updated and the Holiday Inn had not gotten to this room yet for renovation. Service and food was outstanding.. August 22, 2014
Rated 3.0 out of 5.0 by just ok The best things about this hotel is the tv's and the comfortable beds. The hotel is not located anywhere in walking distance to restaurants. This hotel might be good for conventions but lacks the homey family feel that my husband and I like. We had problems with a strange odor on entering the room and asked if someone could fix this. It seemed to come from the tub not draing the water quickly enough and we almost had overflows. No one came until the end of our visit. August 20, 2014
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