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Rated 4.4 out of 5 by 284 reviewers.
Rated 5.0 out of 5.0 by Comfortable room, great food at the restaurant We ended up here after getting caught in the recent winter storm. What a delightful way to sit out the bad weather! The staff was great, the room comfortable and the food in the restaurant was excellent. (I highly recommend the smoked salmon Caesar salad.) I would definitely stay here again. November 20, 2014
Rated 5.0 out of 5.0 by Great Place to Stay I had a two day conference that I attended at the Convention Center. My wife and I had great stay. Clean, comfortable, and close to downtown...We will definitely stay here again! November 18, 2014
Rated 4.0 out of 5.0 by Cold night in Rapid City Hotel is very nice: open lobby area, rooms are clean and spacious, lounge is a bit small and the restaurant attmosphere is just ok. Customer Service is excellent. The entire staff went out of their way to make sure that I had a comfortable stay. There was a boiler malfunction and I had no heat in my room. The hotel manager and maintence manager went out of their way to keep me informed of the repair progress and ultimately got me set up in a different room. I highly recommend this hotel! November 14, 2014
Rated 5.0 out of 5.0 by Still the Go-to of chain hotels Stayed at the Holiday inn Express here on Oct 31 2014 and on Nov 9 2014. While the actual surrounding area is not that great ( civic center can look a little medicinal) the hotel is statuesque and modern looking. It is close to a lovely park which was lit at night with twinkle lights. It is close to downtown and also close to the main highway to leave town. It is convenient and easy to get to and to leave from. Inside the hotel is beautiful and there are a number of food a drink options available . There is also a gift shop. The staff were really helpful and very friendly and professional . The rooms were so clean and yet felt very comfortable. The bathrooms were SPOTLESS! The bedding was delicious. The pillows were to die for. Toiletries were very nice! Bath and Bodyworks! Wow! Towels and such were full and thick. Yum. OH, and HIE is GREEN too and that is nice. Overall a great stay and a super night of sound sleep. Thanks so much! A November 14, 2014
Rated 5.0 out of 5.0 by comfortable and clean We had a very nice rate based on the South Dakota School of Mines rate provided to us for visiting their campus the next day. We appreciated the discount and the hotel exceeded our expectations. November 10, 2014
Rated 5.0 out of 5.0 by Great Service/Great Stay Outstanding property for business or leisure. Staff was great. Rooms are newly remodeled and very contemporary. Great value for the reasonable rates. November 8, 2014
Rated 4.0 out of 5.0 by Awesome bed and great staff service Everything about this Holiday Inn is great. However, we did miss not having a complimentary breakfast in the morning. We were in a hurry in the morning and did not want to have to take the time for a sit down breakfast. November 6, 2014
Rated 5.0 out of 5.0 by Great Service Had a leaking toilet, reported it to the front desk and they fixed it before I was back for lunch that day! Over all an excellent place to stay and the staff was outstanding. November 6, 2014
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