Rated 4.4 out of 5 by 418
Rated 1.0 out of 5.0 by Jas124682 Never again
We were assigned room used by heavy smokers (even though the hotel claims to be 100% non smoking), and they would not give us another room before their houseman checked and confirmed that someone smoked in the room. The other room was another disappointment with stains covering toiled bowl cover (#1 & #2 stains). The houseman had to confirm this one before we were given the third room which also had stains on toilet bowl cover. The hotel manager got involved and confirmed this while houseman took pictures of the bowl and tried to clean it. Although the manager offered the cleaning services while we are out for diner, we declined it and did not use the restroom at all. The air in all rooms was stale and we could not open any windows to let the fresh air in (according to the houseman they screwed them for guest safety reasons) .
July 1, 2015
Rated 5.0 out of 5.0 by Dona 28 Friendly staff
Friendly and helpful staff. Easy access to convention center. Rooms were clean, comfortable and quiet
June 30, 2015
Rated 5.0 out of 5.0 by NancyB6 Great place
Enjoyed the stay and staff were great. Courtesy van provided outside choices for dining and reaching the airport.
June 28, 2015
Rated 4.0 out of 5.0 by # 1 Coach Nice room
The room was nice and the staff was great. Very helpful
June 27, 2015
Rated 4.0 out of 5.0 by AJ Sheridan Recent Stay In Rapid City SD
Rushmore Plaza is dated and appearing worn.
I have been in the Hotel several visits over last 15 years,
June 26, 2015
Rated 3.0 out of 5.0 by jdawg0001 Holiday Inn Rushmore
Everything was great, however they do not offer a free continental breakfast which is upsetting to me.
June 26, 2015
Rated 4.0 out of 5.0 by tourist12 good
good for short stay
homeless people in parking lot begging
pool is available to outside / inside people entering exiting whenever times without using card doesn't seem real safe. hot tub no jets worth turning on too hot chlorine way too strong. dining area for supper that night was confusing where exactly it was supposed to be or who was in charge. not enough help. atm was not working
June 25, 2015
Rated 5.0 out of 5.0 by Cukie2 Comfy Room
Quiet and Comfortable Room. Very nice hotel manager and good attitude staff! The hotel was going thru some kind of construction or renovation and we were aware of any noise or dust, but nobody in my group was affected by it -We knew of the construction because of tapes and tools, not due to noise and dust which i would expect.
i had a nice stay! Thanks.
June 23, 2015