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Rated 4.3 out of 5 by 159 reviewers.
Rated 4.0 out of 5.0 by good location and great people Easy access to everything you could want or need in the area July 14, 2014
Rated 5.0 out of 5.0 by Great Service! Wonderful Stay We recently stayed here on our way to Mt Rushmore. The hotel is in a great location. The rooms are clean and comfortable and the staff are wonderful! We used the hotel restaurant and found it to have a good menu at good prices. We also used the fitness center which had updated fitness equipment. We met the hotel manager, Mr Dave Heard, who went out of his way to make our stay more pleasant. We will return next year. July 13, 2014
Rated 5.0 out of 5.0 by Super beds and pillows I chose this facility due to location for early morning jaunt to the Rapid City airport. The beds and pillows were unbelievably comfortable so much that it was difficult to wake up and get out of bed. I find it interesting that the food in the facility's restaurant does not have healthy options; seriously lacks any fresh vegetables. I also found it peculiar that the bathrooms have no fans to circulate moist air after a shower. Funny note: the beautiful bathroom faucets are a modern pour style that you (or a curious cat) could stare at for hours. Front desk female staff were sweet as well as the gent at 0400. July 10, 2014
Rated 5.0 out of 5.0 by Comfortable bed, great service in bar area Stay was great only one thing the temp in the room said one thing but, couldn't have been it was a little warm is all. July 9, 2014
Rated 1.0 out of 5.0 by Bugs on window and drapes We had a 4 night vacation and stayed in this hotel for one of the nights. All were Holiday Inn or Express. This was definitely the worst one. We traveled with our two young children. Upon arrival, we settled in and set up the portacrib then left the room to sight see. The kids were tired and the baby fell asleep in the car on the way back to the hotel. We placed her in the crib and I went to close the drapes and noticed a bug on the drapes. I didn't think much of it until I realized there wasn't just one. I saw about 10 or so bugs on the drapes and about 5 on the window. And that was just at first glance. The window track was also very dirty and filled with dead bugs and debris. Gross. I'm not a bug person. But since the little one was already asleep, and the bugs seemed to be only in that area, I didn't request a room change. So I had to worry all night that bugs were going to be crawling on me or my kids. Didn't sleep well. Husband woke up during night feeling like something had flown up his nose. Throughout our stay I saw about 5 of the bugs not in the window area. In bathroom, and throughout room. I don't know what they were. Mostly some sort of flying insect. About the size of a fly. And a few smaller black insects. Yuck- wouldn't stay here again. July 9, 2014
Rated 5.0 out of 5.0 by Excellent Room Very Nice Hotel, excellent room and amenities. Excellent Hotel Location in Rapid City Area July 8, 2014
Rated 5.0 out of 5.0 by Great Conference Location My wife and I stayed at the Rushmore Plaza Holiday Inn since it was the location for a Military Association Reunion. The hotel staff did an exceptional job in supporting our planning for the reunion and provided superior service throughout our stay. The facility is beautiful, the conference facilities first rate, and the staff was exceptional. Of note was the support leading up to our conference and during our stay of the Sales and Catering Manager and her staff. Thanks for a great stay and a wonderful experience! July 7, 2014
Rated 3.0 out of 5.0 by Terrible food The food was terrible and was really bad! The food was really, really bad! Hopefully I have now have used 50 characters! July 6, 2014
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