Rated 4.4 out of 5 by 655
Rated 1.0 out of 5.0 by SherryKay Disappointed and will not return
Hotel Manager is very good and is there all the time - I'm afraid he is not aware of everything - I know you are a busy hotel and need a hotel in Rapid City 3-4 times a year for a week at a time but will stay somewhere else.
April 29, 2016
Rated 5.0 out of 5.0 by JulieT. Friendly, helpful staff, comfortable bed,
From the moment we arrived late in the evening through our entire 5 night stay, the staff was very friendly, helpful and like old friends by the time we left. We attended a wedding in the area and it was our first time to South Dakota. We were pleasantly surprised at the size of the room, how clean it was and particularly how comfortable and mattress and pillows were. Drawers were everywhere, although I was glad I took extra hangars. The windows on the glass elevator needed a good cleaning, but overall the hotel was lovely. The restaurant had exceptionally good food for breakfast and dinner and the Sunday brunch featured a nice spread. The proximity to town and easy access to highways for tourist attractions were also a plus, I would return here for business or leisure.
April 27, 2016
Rated 5.0 out of 5.0 by jman305 Location, location, location
Rapid City Rushmore Plaza is a great place to stay for ease of access to Rapid City and Black Hills region.
Civic Center next door, walking distance to downtown and easy highway access to all the region has to offer.
This hotel has a very sharp appearance. I would stay again, especially for Civic Center activities.
April 27, 2016
Rated 5.0 out of 5.0 by j20160427 Thanks
Like the area. Good location for staying the night. No more to say.
April 27, 2016
Rated 4.0 out of 5.0 by Very good hotel Very good hotel
Everything about the hotel is excellent except the breakfast food and service which was poor.
April 26, 2016
Rated 5.0 out of 5.0 by sandimw Large and comfortable room; up to date decor
PROS: 1. COMFORTABLE and adequate seating options -- both of us could read or watch TV or write emails without lying on the bed! 2. Staff was welcoming, fun to talk to, and helpful. 3. VERY comfortable bed with a variety of sizes of pillows. 4. Quiet rooms. 5. Adequate counter space in bathroom. CONS: 1. Weird process for check-in. It was very time-consuming because I reserved a room for friends who intended to put it on their credit card at check in. 2. No "guide" function on the T.V. system. 3. Very small bathroom. 4. Sink inside bathroom.
April 23, 2016
Rated 5.0 out of 5.0 by asolano Beyond comfortable
Beds felt like pillows and hotel so clean and friendly
April 11, 2016
Rated 4.0 out of 5.0 by df16 comfortable room, good wifi
Have stayed here several times and would stay again. Best location for functions at nearby conference facilities. Breakfast at restaurant a little over-priced.
April 10, 2016