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Rated 4.4 out of 5 by 238 reviewers.
Rated 5.0 out of 5.0 by Bismarck Business trip I was upgraded to a suite and the room was great. Had a long day and ordered food to my room. I was pleasently suprised at the quality and fast service. August 23, 2014
Rated 5.0 out of 5.0 The Good, the bad, and the ugly! The good is that there is neither bad nor ugly about this hotel. In fact, it was a very comfortable place to stay. It has everything you need for a short and extended stay. But wait, nothing is perfect! I think the front-desk staffs need a little more training with people skill. August 22, 2014
Rated 4.0 out of 5.0 by Comfortable and quiet I stopped here on a cross-country road trip. The interior of the hotel is lovely. It was convenient to have an on-site restaurant, since I was too tired after driving all day to go out anywhere else. The staff was friendly, and my room was very comfortable. August 22, 2014
Rated 5.0 out of 5.0 by Great place to stay The room was very clean and the bed was comfortable. We didn't hear any noise in other rooms or in the hall ways. Had a great nights rest!!!! Great place to stay - we would choose this again!!!! August 22, 2014
Rated 5.0 out of 5.0 by Great Hotel in a Great Location Holiday Inn at Rushmore Plaza is in a wonderful location to downtown Rapid City and easy access to all the highways to every location one would like to visit in this area from Mt, Rushmore to the Badlands. We visited 17 sites in eight days and had no trouble getting around. The hotel was perfect for our stay. We arrived late and were placed, much to our surprise in a room designated as The Presidential Suite. While we had asked for a suite room, we had not expected such a large suite. We could not have asked for more in size and comfort. However, this room did need a lot of renovation as the furniture is quite old and other various and studier things we know the hotel is aware of need fixing. However, the service was wonderful, the view was beautiful and we were comfortable. We have to assume the other suites were updated and the Holiday Inn had not gotten to this room yet for renovation. Service and food was outstanding.. August 22, 2014
Rated 3.0 out of 5.0 by just ok The best things about this hotel is the tv's and the comfortable beds. The hotel is not located anywhere in walking distance to restaurants. This hotel might be good for conventions but lacks the homey family feel that my husband and I like. We had problems with a strange odor on entering the room and asked if someone could fix this. It seemed to come from the tub not draing the water quickly enough and we almost had overflows. No one came until the end of our visit. August 20, 2014
Rated 5.0 out of 5.0 by The perfect place to stay This is a beautiful property, the rooms were huge, the beds were amazing and the food was awesome! I would stay here again and again and again. August 19, 2014
Rated 4.0 out of 5.0 by Comfortable beds, overall good Our experience was good overall. The beds are very comfortable along with the pillows. My only complaint is that the bathroom was not as clean as I would have liked. There was a ring in the toilet, like it hadn't been flushed in quite some time an no one had cleaned it in a while. Our last night our toiletries and bath mat were not replaced. Beyond that, the room was spacious and comfortable and we really did enjoy our stay! August 18, 2014
Rated 5.0 out of 5.0 by Visiting Crazy Horse and Mt Rushmore Memorials Holiday Inn has changed it's image....and it is an EXCELLENT change!!! Based on some of the reports that I read before I checked in .... I said a prayer and moved forward. I am glad that I moved forward. The wood finishing in the elevator looked worn .. but you expect that from many that are carried to and from rooms. The ROOM was clean.. both in appearance and in the smell!!! No smelly odors!!! The staff was very friendly and very informative. They were the BEST. The bathroom has the latest faucet fixtures (that I have considered using in my home ... I was happy to try them out!!!) Thank you Holiday Inn for a very pleasant stay!!!! August 18, 2014
Rated 4.0 out of 5.0 by Nice place to stay There were 6 in our party and we had accommodations for all of us in 1 room. Beds were comfortable. Pool area was nice. Free breakfast would be a huge plus! August 18, 2014
Rated 5.0 out of 5.0 by excellent place to stay! The Rushmore Plaza Holiday Inn is a fine place to stay! The grounds are well kept, the lobby is clean, and the rooms are comfortable. They have there own restaurant with great food. Last but definitely not least is the front desk staff. The most pleasant I've had contact with. August 17, 2014
Rated 4.0 out of 5.0 by Touring South Dakota Well equipped room, would have appreciated tea in the room. This hotel I'd perfectly located for downtown, Crazy Horse, Mt Rushmore, the Badlands and much more. August 16, 2014
Rated 4.0 out of 5.0 by Very reasonable pet fee, close to th park For the price of these rooms I think that when people make their reservations months in advance for years in a row and request park side you could do this for them. Rooms at this rate could have queen sized bed and a frig in the room. was nice to have a microwave at least. Rooms here need to be updated for the price. Guess we are paying for convienience. August 16, 2014
Rated 5.0 out of 5.0 by Spacious room and friendly staff Comfortable bed and spacious room. The staff was very friendly and helpful with questions about the area. Our room was too warm for us but the staff worked to cool it down. August 15, 2014
Rated 5.0 out of 5.0 by Holiday Inn convenient Stayed one night. Made use of restaurant for breakfast and dinner. A family of five could eat conveniently at hotel instead of getting in car to go to a restaurant or having the same standard free breakfast. This hotel was a nice break in routine as we were driving from Seattle to Hamilton ON over 8 days. But with convenience comes costs. This is not a location for the budget minded. However would stay here again and recommend this location. August 13, 2014
Rated 5.0 out of 5.0 by Great Place to stay! We don't normally stay at Holiday Inn locations when we travel but we found ourselves in need of a room at the last minute. Reserving the room on-line was easy we did it about 1 hour before we arrived. Given the busy weekend in the area we were not expecting much. We were very pleasantly surprised! This was by far one of the nicer places we have stayed not only in decor but the room and staff as well. We will definitely stay at this location again and we'll look to stay at other Holiday Inn locations in the future. August 11, 2014
Rated 4.0 out of 5.0 by Excellent Service The staff was very friendly and helpful. The bed and bedding were very comfortable. August 11, 2014
Rated 5.0 out of 5.0 Staff made it a great stay While it was difficult to obtain a room with this hotel, once I got there, the staff was very accomodating and helped finalize my reservation. The staff made the stay very comfortable. August 10, 2014
Rated 5.0 out of 5.0 by Sturgis Rally stay This is a very good hotel. We arrived and were met by Anna and Leon at the front desk. We had a little hiccup at check-in later that evening but Anna came to the rescue the next morning. We had been upgraded to a very nice room. We were there for 7 days and it was extremely enjoyable. I would recommend this location to anyone going to Rapid City, We also found everyone that we came in contact in South Dakota to be warm and pleasant. It was refreshing to see this. I plan on going back again next year and this will definitely be the place I will stay. August 9, 2014
Rated 5.0 out of 5.0 by home away from home Great staff over the past 20 plus years leading to good friendships. Caring people who really want you to completely enjoy yourself. Comfortable, safe atmosphere allowing you to really relax and enjoy the time in the Rapid area and Black Hills. August 7, 2014
Rated 5.0 out of 5.0 by Pleasant Travels This was the last hotel of a trip to the black hills, it also turned out to be saving the best for last. Great night sleep and we were well received. August 7, 2014
Rated 5.0 out of 5.0 by Great location to Civic Center Wonderful place to stay especially if attending event at Civic Center. Friendly staff with very clean facilities. Good property. August 4, 2014
Rated 5.0 out of 5.0 by Friendly hotel We stopped at this hotel on our return trip from California, stopping to see Mount Rushmore. Our room was beautiful and pet friendly, which was important. The staff was welcoming, the hotel relaxing and friendly. We would definitely stay here again when traveling through South Dakota. Loved it! August 4, 2014
Rated 3.0 out of 5.0 by comfortable bed Comfortable bed. Pleasant staff. First room smelled of cig. smoke. August 4, 2014
Rated 5.0 out of 5.0 Oasis in Rapid City Very clean, friendly and upscale hotel. Location is convenient to Silverado Center and The Journey Museum. Quiet rooms, nicely appointed. Honestly, better than I thought it would be!! August 3, 2014
Rated 3.0 out of 5.0 by Staff not particularly friendly On two separate occasions I felt like staff could have cared less about my needs. Rooms were clean. August 3, 2014
Rated 5.0 out of 5.0 by Great staff!!!! We really enjoyed the hotel and it's location. We wanted to say that every staff member that we came in contact with was wonderful. However, we also want to mention the Danae and David made our experience at the hotel even better! They are both are outstanding employees! August 2, 2014
Rated 4.0 out of 5.0 by Recommend! Great hotel! Clean room and friendly, helpful staff. Hearty breakfast buffet. About a half hour away from Mt. Rushmore and a little bit farther to Crazy Horse. Kids loved the pool! Avoid dinner at the restaurant--overpriced and poor quality compared to breakfasts. Recommended! August 2, 2014
Rated 5.0 out of 5.0 by Quiet room and comfortable beds Great stay, best sleep, no need to adjust the thermostat. August 1, 2014
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