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Rated 4.3 out of 5 by 472 reviewers.
Rated 4.0 out of 5.0 by Worked fine for business Nice lobby, nice staff, loud outside room but slept ok. Room wasn't ready when I arrived, so they bought me a drink. August 24, 2015
Rated 4.0 out of 5.0 by No Bibles! Everything was great until we saw there was no Bible in the room. When we asked why, they responded they were avoiding vandalism?!? The Gideons will be very interested to learn they are more worried about vandalism than they are comforting people. August 24, 2015
Rated 5.0 out of 5.0 by Nice refurbished property Nice clean room and updated common areas. Only issue is the charge for coffee...it was more than Starbucks and should be free August 24, 2015
Rated 5.0 out of 5.0 by Very Nice Hotel The hotel was very nice. Great room and service. I felt this hotel was over priced as I have stayed in comparable properties with H.I. throughout the US that offer the same great service and amenities for far less. All staff was very friendly and delivered prompt service. The hotel was clean and the property was well kept. August 23, 2015
Rated 1.0 out of 5.0 by Disappointing experience While the front desk staff was pleasant, that's about all for the positive column of my stay. There were several housekeeping issues in the room: the window looked like it had been under siege by a child in its recent past -- hand prints and other smudges, dried drippy splashes of liquid; there were three dirty washcloths left slung over the shower rod from the previous guest; there were several hairs -- of various varieties -- left in the shower; the shower was overrun with mold and mildew and appeared not to have been actually cleaned in quite some time. I spoke with the front desk about the issues and they were duly apologetic and said they would let housekeeping know and have the issues taken care of, as well as offering a free breakfast and a credit to our bill. I left the hotel in the morning pleased with this result and assuming I would come back at the end of the day to a cleaner room. Sadly, I was wrong. Nothing was done. The stranger washcloths were gone -- which I attribute only to the fact that I knocked them into the tub before leaving; otherwise I'm quite sure they would have remained. Aside from the terrible housekeeping, the beds were saggy in the middle and rather uncomfortable. Based on my experience, I wouldn't recommend staying at this property. August 23, 2015
Rated 5.0 out of 5.0 by Great hotel Great hotel with a fountain and nice elevators in lobby. The bartender and receptionist are friendly and helpful with our trip plan. August 20, 2015
Rated 5.0 out of 5.0 by Excellent stay Thought the hotel and the staff were excellent. Would recommend to anyone. From my 11 year old son: Best hotel design ever! August 19, 2015
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