Rated 4.4 out of 5 by 253
Rated 5.0 out of 5.0 by Julie57 Absolutely Top Notch
We have stayed at the Rushmore Plaza Holiday Inn on numerous occasions in the past 10-15 years, and most recently we stayed one night on Oct 14th.
The front desk staff was absolutely top notch – very polite, friendly, efficient, offered a warm welcome.
The room we stayed in was spacious, comfortable, quiet. The TV in our room was a big flatscreen – very neat.
We had breakfast in the Grille dining area, and our waitress, Beth, was super. The food was excellent.
It was a great stay – at a great price.
We only had one issue. We wrote a thank you note to the maid, to leave with a tip in an open Bible in our room. But there was no Bible. We expressed our appreciation to the maid in a note… and wrote in a Scripture verse.
We like this hotel a lot – it is one of the very best in the upper Midwest.
But we certainly hope that management is not eliminating Bibles from their rooms.
We hope that they were maybe just in the process of getting new ones.
October 19, 2014
Rated 5.0 out of 5.0 by dcoenophile Great Service/Great Value
Holiday Inns are my go to hotel when I stay in smaller cities. They always provide great service for a great price, and this hotel was not different! I rated my sleep experience as average, as I rarely sleep well away from home. Christina served me breakfast with such a positive attitude; she truly seemed to enjoy her work. Dave, my van driver to the airport was very friendly, and we spoke about the area he know calls home. My room had more than enough outlets for all my gadgets, and was very clean. I would definitely stay here again, should my travels take ,e back to Rapid City!
October 18, 2014
Rated 5.0 out of 5.0 by Cheets Great Service
I was here for a week and had nothing but good experiences excoet for one shuttle service employee getting upset at me for not tipping him and pretty much telling me I have to, so just throw them a buck or two to save yourself the headache if you dont want one.
October 16, 2014