Rated 4.4 out of 5 by 398
Rated 5.0 out of 5.0 by tmott sd trip
The front desk was really nice. The lobby and remodeling were a bit of an eye sore, but what are you going to do about that these things take time and they also are big projects so I understand. I would stay again given he chance.
May 30, 2015
Rated 2.0 out of 5.0 by JH_SD Disappointing in multiple ways
The hotel was extremely loud during all times of the day and night. Some of the noise was from construction, some was from the lobby - it really just seemed to be coming from everywhere. It was so loud during the night that it disrupted my sleep. The room was not exceptionally clean - we found chips on the floor from the previous tenet. Also, the toilet in our room overflew and flooded our bathroom (apparently the toilet machinery was malfunctioning - not our fault). The hotel cleaned up the mess, which was appreciated, but it was still pretty gross. Lastly, I was not impressed with the level of hospitality during the check-in process. I submitted an phone request for an early check in that was denied once I arrived at the hotel. This was a HUGE inconvenience for me and the hotel really did not seem to care. They had no interest in attempting to find a solution to the situation; they just told me to come back in a few hours. Unfortunately, this location did not meet my standards for how a Holiday Inn should be.
May 27, 2015
Rated 4.0 out of 5.0 by Aleks1215 Great room NO POOL
EVERY WAS GREAT.
EXCEPT I WAS NOT TOLD THE POOL WAS UNDER CONSTRUCTION. WHEN I MADE MY RESERVATION.
May 27, 2015