Rated 4.2 out of 5 by 261
Rated 2.0 out of 5.0 by Plebbles79 Good location, everything else was mediocre at best
I arrived just before 11pm and found the car park was completely full, with many cars parked at the end of rows and in the entry / exit routes. After abandoning my car on a grass verge, I made my way inside to check in, where I was 'greeted' by a young, fairy dissinterested male behind reception. The check in process was fairly swift, but completely devoid of personality, and I was soon struggling to my room with an overnight bag, laptop, suit/dress carier and handbag. I followed instruction and headed through the double doors to discover that my room was up two flights of stairs - surely the young man behind reception should have offered to help with my bags?!
I eventually made it to my room, to discover it smelt like somebody had left an old pair of sweaty socks warming on the radiator.
Definitely not the best holiday inn experience I've ever had, but unfortunately not the worst either!
September 16, 2014
Rated 5.0 out of 5.0 by Steve119 Great staff and atmosphere
I would actually spend leisure time here as the staff are so hospitable. Probably would eat somewhere else though. Have a look at "Thyme"! They manage to serve a variety of food at keep it fresh and vibrant.
September 15, 2014
Rated 4.0 out of 5.0 by NafTaff13 quiet depsite its size
First impressions after you've booked in and are making your way to your room is that this is a big and slightly ugly hotel with long long corridors - for this reason you expect the hotel to be noisy. But despite it being full when I stopped it was quiet and thus provided me with a good night sleep. Breakfast was good and staff friendly.
September 14, 2014
Rated 3.0 out of 5.0 by Not another night away Hotel felt tired
I stayed one night here. The staff are all very friendly and attentive but I fear some of the facilities in the hotel weren't up to much. When I arrived at my bedroom I sat down on the settee and practically fell through it. There were cobwebs all over the ceiling, the bed linen was ripped, the bathroom was tiny and the shower had no water pressure and I couldn't get any Wi-Fi in the hotel unless I was prepared to pay for it! (although I had the codes for the free Wi-Fi as a reward club member).
The health club is very small and the equipment could do with updating and cleaning, not sure why they need security locks on the doors to the changing rooms, you need to get a member of staff to unlock them every time you want to get in there. To be honest I would go for a purple/white hotel next time.
That aside, the conference facilities were very good, no complaints there.
September 12, 2014
Rated 5.0 out of 5.0 by PC1970 Holiday Inn
Hotel and room clean and looked like new staff could not be faulted at all especially the breakfast team.
September 11, 2014
Rated 5.0 out of 5.0 by Nat700 Nice room and comfortable big bed
Had a great stay at this hotel would definatley recommend! Friendly staff , nice and spacious room. Very happy and will stay again :) !!
September 10, 2014
Rated 1.0 out of 5.0 by Steve1981 Poor experience wouldn't re-stay
Being a platinum member I get plenty of opportunities to compare hotels. This was a very poor experience, I ordered fish and chips and the peas were cold, I had to ask for the bread which should have come with the meal and by the time it arrived my meal was finished. The room air conditioning was stuck on cool so the room was freezing! My TV kept going off and then back on as though the cable was loose however I checked and all seemed fine. Work to do to get this holiday inn up to scratch.
September 6, 2014
Rated 5.0 out of 5.0 by jimbus66 comfortable family room
decent enough base for trip to Legoland Windsor added bonus of swimming pool to entertain excitable kids!
September 4, 2014