Rated 4.1 out of 5 by 701
Rated 4.0 out of 5.0 by huamiaomiao 中规中矩
June 20, 2016
Rated 3.0 out of 5.0 by Dcbrndy Average room, but great service
Service and staff were great and very accommodating. Rooms are very dated and could use some updating. Room was clean and spacious. Sofa had several stains on the fabric which did not make it very inviting to relax on. Only real place to sit comfortably while in the room was the bed. Wireless internet connection is fair, but you are only allowed two devices to connect. A third would be beneficial while traveling.
June 15, 2016
Rated 5.0 out of 5.0 by Julie1961 Great Stay
I stopped one night on business, chose this location to save fighting with the Reading central traffic, lovely staff both on reception and in the restaurant. The room was very comfortable and clean, air conditioning quiet, efficient and welcome on a very sticky night. Had a lovely steak and the service was swift, friendly and efficient. Fast check out, everything you could want in a stay.
June 13, 2016
Rated 4.0 out of 5.0 by BMichael Reading South
A comfortable and well situated hotel. The rooms are a good size and well appointed.
June 10, 2016
Rated 3.0 out of 5.0 by Verified Reviewer Not Bad Stay
Was an ok stay not the best I have had but not the worst. General condition of the room is a bit worn and dated, mould on windows and bathroom needs an update. The bed was extremely uncomfortable in comparison to other hotels I have stayed in. Staff were good though but wouldn't be the first place I would look at staying at again but got a good price at the time so couldn't complain. Adequate swimming pool - again could do with an update but nice Jacuzzi.
June 1, 2016
Rated 1.0 out of 5.0 by DR ATC Don't eat here
Staff at reception told me they would book a table at the restaurant for me - they didn't. I booked a place myself, no big deal, and ordered some food. 50 minutes later the food still hadn't arrived and it turned out they lost my order due to a computer error. Had to go to KFC instead.
At breakfast things were no better - waiters didn't see me arrive so I had no coffee -why don't they just have a machine? Also, cutlery was dirty.
Room was ok, a bit small. I would certainly avoid this place in the future.
May 31, 2016
Rated 5.0 out of 5.0 by Verified Reviewer bed slightly hard
bed this time was slightly hard and I did ask for a room near bar etc as have a disabled son but was put in a room right up the other end ...but that wasn't to bad really we got over it
May 26, 2016
Rated 2.0 out of 5.0 by Norcot Visit to Madejski stadium
Very tired hotel but some upgrade work being carried out. Beds uncomfortable, room very dated. Temporary dining set up in bar area was poor and the food we ordered was a joke. Quality of breakfast food was average. Staff very helpful and understanding. Compared to similar rated HI hotels, this hotel is way over priced.
May 25, 2016