Rated 4.2 out of 5 by 266
Rated 4.0 out of 5.0 by bury visit family often
the hotel fits most of our needs
close to family home
clean and friendly
November 13, 2013
Rated 4.0 out of 5.0 by Kingsley13 Excellent service and a friendly atmosphere
We found all the hotel staff to be extremely polite, helpful and friendly during our stay with nothing being too much trouble. The quality of the food served in the restaurant was a pleasant surprise and the buffet style breakfast surpassed our expectations. The hotel catered really well for children - stickers for eating their breakfasts, actually serving the children's food first at the evening meal, DVDs playing in the foyer and a small play area- all these little touches meant that we had a relaxing time.
Having stayed at other hotels in Reading we would recommend the Holiday Inn and we hope to return again very soon.
November 11, 2013
Rated 5.0 out of 5.0 by Walt7085 Customer service second to none
After spending the majority of my time away from home in many of the Holiday Inn hotels around England. The quality of staff at this hotel is really commendable. All always had a smile on their face, always said hello & they were just really good at their jobs.
If any mangers do see this I would recommend that the customer service standards achieved at this hotel be the "bench mark" for other IHG hotels;
November 8, 2013
Rated 5.0 out of 5.0 by Chalkie59 Great Hotel
When you come here you will find that the staff do actually care!
November 6, 2013
Rated 4.0 out of 5.0 by BROBS well located comfatable hotel
the hotel was well located just of the motorway and only a 8 min drive in to reading, it was clean and tidy, staff were friendly and helpful.
attached to the hotel was a local pub which had big screen sports and was kind of fun
It was not fantastic it was not poor it was a good average comfortable hotel although I though it was a little expensive for what it was?? this may have been because it was quite full when I arrived.
I did not have breakfast because at it cost it was to expensive I ate locally instead why hotel charge so much for breakfast I will never understand
I would recommend this a s business or a touring one night 2 night stop hotel and not as a full holiday hotel
November 4, 2013
Rated 5.0 out of 5.0 by Sue1953 Just right after a flight
I chose this Hotel as it was far away enough from Heathrow not to attract a high overnight price, but near enough for a short drive after landing. I did not want a 200 mile drive home after a long day and flight.
Sat Nav is needed to find it but there was sufficient room in the car park, booking in was easy and straightforward and the room was perfectly acceptable for what I wanted, somewhere to sleep for the night. It was quiet and the bed was comfortable. The bathroom was clean and very handy toiletries were supplied. A good supply of tea, coffee and even Galaxy hot chocolate were complimentary.
The staff greeting when I went down to breakfast was very friendly and helpful and the breakfast itself was excellent value with a very wide range of food to eat, all well presented and cooked.
The ladies toilets at the rear of Reception were spotless.
It would certainly be my choice again when returning from Heathrow.
October 23, 2013
Rated 5.0 out of 5.0 by tommystriker2 GREAT STAY
EASY CHECK IN, VERY COMFORTABLE BED, NICE CLEAN ROOM, ALL THATS NEEDED FOR AN OVERNIGHT STAY, PRICES OF ALCOHOLIC DRINKS VERY EXPENSIVE, BUT OVERALL FIRST CLASS
October 22, 2013
Rated 5.0 out of 5.0 by Steve119 As usual a great stay,
My stay was, as usual, entirely pleasant. The disposition of the staff was friendly and helpful with only the food being disappointing but that is simply because the menu is not changed frequently enough. The following staff need a mention: Antonio, Pankaj, Michael, Catherine, Marion & Deep. Thank you
October 21, 2013
Rated 5.0 out of 5.0 by imogelinus amazing hotel
I had a great experience at the holiday inn for the one night I stayed there the dinner and breakfast were plentiful and delicious! the room was of very good quality and the bed was comfortable! I had a great time and would definitely come again
October 19, 2013
Rated 5.0 out of 5.0 by Jack08 Holiday Inn Reading South Experience
I stayed at the hotel over the weekend and felt welcomed by all the friendly members of staff. I felt right at home and they looked after me tremendously. Breakfast was calm and controlled so overall a great experience and would be more than happy to return and stay again.
October 17, 2013
Rated 5.0 out of 5.0 by Specialk7 Staff fantastic, comfortable and clean
Our stay way not only relaxing but we felt comfortable, the room was clean and as expected but the staff were friendly and assertive.
Would recommend to all
October 16, 2013
Rated 4.0 out of 5.0 by Thamesvalleysurfer Good hotel
I stay at this hotel regularly. It is generally good. Some of the rooms are a little tired and need some renovation - particularly carpets and paintwork. Beds are generally comfortable.
Staff are always friendly and helpful.
October 16, 2013
Rated 5.0 out of 5.0 by sulls great hotel
loved the swimming pool and the food was great especially the chocolate fudge brownie
October 16, 2013
Rated 5.0 out of 5.0 by Gilldriver Staff so welcoming
I have never experienced such warm welcomes from every member of staff we bumped into. The food was scrumptious , the hotel very clean and the bed comfortable. The buffet breakfast was excellent value for money and had everything you could have asked for.
A lovely stay. X
October 16, 2013
Rated 4.0 out of 5.0 by JoandMart Good room size
Having booked a family room, on arrival we were given a free upgrade to a double with an adjoining twin room. This allowed great space with the use of two bathrooms.
A really enjoyable time offering us quality family time together.
Thank you for the high quality of service.
October 10, 2013
Rated 5.0 out of 5.0 by Andy52 Friendly reception spaceous room
Upon arrival we were greeted by a charming receptionist, who informed us that our room was ready, even though it was two hours before our check in time. Once entering our room we found it to be spacious with a decent size tv. The room was clean and had everything and more that you could expect. I will used this hotel chain again.
October 5, 2013
Rated 2.0 out of 5.0 by simonbasingstoke Ok But Not Great
Overcharge is the big issue here this a very expensive hotel trying to hook people in with cheap prices (but then trying to make more money once you arrive).
The hotel was nice and the rooms were nice, the staff were friendly and the food was good.
When we checked out of the room we were told we had to pay an additional £20 this took almost 40 minutes to convince them that they were wrong.
The breakfast was £14!!!! for a standard breakfast.
Drinks at the bar were £7 each!!!!
I don't mind an expensive hotel, but I feel like they are just trying to extort money out of you every step of the way!!!
October 2, 2013
Rated 5.0 out of 5.0 by MarkFromLichfield Holiday Inn Reading South
I particularly like this hotel, as I have two children, who are given sofa beds within the booked room, these sofa beds are comfortable and adequate for our stays. I also like the fact that children "eat free" within the hotel. Other positives are the onsite Health Club, free to use for guests, quality large flat screen televisions within the rooms, excellent Bar food available as well as the best variety of breakfasts to be found anywhere within the hotel trade, Reading south should be commended for this.
Geographically it is superbly positioned near the main M4 for journeys to London, Windsor LEGOLAND etc.
I have frequented this hotel group on a number of occasions, this being because taking the cost, quality and value into consideration, it is my view, that "Holiday Inn" comes out top in my choices of hotels, and in particular Reading South.
September 30, 2013
Rated 5.0 out of 5.0 by stevieboy1 Comfortable and very clean room,superb service
Hotel was very good, Staff were excellent, Use of health club also a bonus, we will use again, superb value for money,could not have been better
September 30, 2013
Rated 4.0 out of 5.0 by Boysie58 Another comfortable stay.
We have stayed at the Holiday Inn, Reading South on several occasions and enjoyed every one. The rooms have always been comfortable and the service friendly and efficient; will definitely return when next in Reading.
September 27, 2013
Rated 5.0 out of 5.0 by Steve119 Great hotel
Great hotel, great staff, following are to be commended: Marion, Adam, Antonio, Pankaj, Deep, Glenda & Ruth.
September 23, 2013
Rated 5.0 out of 5.0 by Minis Great stay for the family
We have been so impressed with this hotel! The staff was just so friendly and accommodating-they were able to accommodate our change of plans and transfer our room to a family room that very morning so that our children could come with us to our friends' wedding. The room was spacious and perfect for us. At breakfast Glenda was really lovely to our children and gave them a sticker when they had eaten their breakfast(great selection of food by the way and our kids were fascinated by the pancake maker!). We would definitely stay here again! Thank you!
September 16, 2013
Rated 5.0 out of 5.0 by Arunangshu Great service
All the staffs in the hotel are welcoming & friendly.
September 11, 2013
Rated 2.0 out of 5.0 by ChrisSingapore Spa in a box
I booked this hotel because I was under the impression that there were Spa facilities. Having booked a massage in advance I went to the 'Spa' and found that I was in a gym. The member of staff who was in charge was friendly and took me to a room which was, I suspect, a broom closet in a previous existence. There was barely enough room for the massage table and the masseuse #who was obviously very qualified and experienced; no complaints there# informed me that they had not yet finished making the 'room' over to being a treatment room. I doubt whether this room would ever be much of a treatment room no matter what they do to it #there was nowhere to put one's clothes for example#.
Had this been my only problem in the hotel I would probably have rated it higher overall but on the morning that I was leaving I arrived at breakfast at 0635 #breakfast started at 0630#. The only item on the counter that was anything other than lukewarm were the mushrooms which I saw being set out as I arrived.
All in all this Holiday did not reach the standard I expect from this brand #I am a loyalty club member#.
September 9, 2013
Rated 4.0 out of 5.0 by bythesea great place for reading festival
Right on bus route for reading centre making travel very easy if no car. Comfortable hotel, staff friendly and efficient. Breakfast delicious and the pancakes yummy!
September 8, 2013
Rated 5.0 out of 5.0 by Khizer Great Experience
IT was very clean n staff was very Polite n helpful.
We had a Evening Meal which was very nice n well Prepared.
Very Enjoyable weekend.
Also A SPECIAL THANKU TO Marion
Thanks; MR Badat
September 6, 2013
Rated 4.0 out of 5.0 by Ruthie56 Pleasent staff, comfortable bed but cold breakfast
The reception staff, especially Laura, were very helpful.
The "hot" breakfast buffet was lukewarm and the fried eggs were cold. We have stayed at this hotel many times and the breakfast in often lukewarm.
September 5, 2013
Rated 5.0 out of 5.0 by BenB2013 Good basic accommodation
Room very comfortable and clean, bathroom rather tired but clean. Facilities excellent and very good value in terms of room rate. Staff very helpful and pleasant. Only criticism was the taxi that reception kindly arranged for us totally ripped us off and massively overcharged us for our journey.
September 4, 2013
Rated 2.0 out of 5.0 by Neale Tired room with expensive pub type food
Staff were really pleasant and fairly eager to please however the room was tired, the bath was badly pitted as if it had been shot at with a shotgun.
The restaurant was like a school canteen, food was very expensive for what it was.
On the up side.. Breakfast was very good although still expensive in comparison to other hotel chains.
September 3, 2013
Rated 5.0 out of 5.0 Great stop over
Stayed here with the family before a long day out at Legoland . Great staff and very nice food, booked the dinner bed and breakfast option which was very good value. Would definitely stay again.
August 30, 2013