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Rated 4.3 out of 5 by 432 reviewers.
Rated 4.0 out of 5.0 by good room, refreshments a nice touch Overall it was a pleasant stay but unfortunately let down by a couple of things. Upon being seated at breakfast we were asked what drinks we woukd like, I asked for a hot chocolate but was told quite abruptly that they didnt do hot chocolate. This came as a surprise due to previously at holidays inns this had never been a issue. We felt the member of staff we asked didnt want to walk to the bar/kitchen to do it. I then asked another member of staff who without hesitation made me one. At a later point during breakfast I saw the same member of staff who said there wasnt any take a order for another table of a hot chocolate and bringing it to them herself. It is more the attitude of the member of staff that I was not pleased with even if she would of said that she is very busy and it may take ten mintues then that would not have been a problem. Also my partner found that the ladies changing rooms had a awful smell of urine and also no single occupency changing rooms which resulted in her getting changed back in the room due to 1. The smell and 2. Lack of privacy. Breakfast was lovely as usual and the room was spot on and the kitkat was a appreciated touch. May 31, 2015
Rated 5.0 out of 5.0 by Great hotel excellent staff and comfortable rooms Upon arrival had a warm welcome from staff. The room was first class and very clean. Buffet breakfast was excellent and very well stocked. Staff were very attentive making sure that the buffet was well stocked and that tables were cleared and cleaned when they became vacant. The parking area was spacious and close to the hotel. I would recommend this hotel. May 29, 2015
Rated 5.0 out of 5.0 by Customer Service The hotel should be commended for the hospitality of all staff encountered. Exceptional service with a 'can do' attitude. They are a credit to the management team, well done! May 29, 2015
Rated 5.0 out of 5.0 by Thank you for all Me and my three boys are very happy to stay there this last weekend . In the futur this place will be my first choice . I promised to my wife to bring her there in a few months for big relaxation. many thanks guys. May 29, 2015
Rated 5.0 out of 5.0 by Very Family Friendly Hotel All staff were very helpful and could not help us enough. I would definitely recommend this hotel for families looking for a place to stay while visiting Legoland. May 29, 2015
Rated 4.0 out of 5.0 by Great night's sleep Very accessible hotel just off the motorway. Friendly staff, clean rooms, good breakfast. May 27, 2015
Rated 4.0 out of 5.0 by good night sleep good night sleep, only issue was air con wasn't functioning properly so was a little warm when coming back to the room. other than that rooms were tidy and clean, food was good, some of the staff very attractive. May 26, 2015
  • 2015-06-02T12:36:30.089-05:00
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