Rated 4.3 out of 5 by 123
Rated 1.0 out of 5.0 by ChrisSingapore Dubious Breakfast
Room was good. Dinner was good. Breakfast not so. Last time at this hotel breakfast was disappointing. This time it was downright bad. Mid breakfast I discovered something strange in the scrambled egg. Then one of the sausages (having eaten one) had a very pronounced mouldy taste. Complained to waiter. No action. Complained to supervisor. No action. So now, dispite the fact that the hotel is extremely conveniet for my visits I am seriously of a mind to not stay here again.
January 24, 2013
Rated 4.0 out of 5.0 by Stupar Great Service and Very Comfortable Room
Had a very pleasant stay at yoru hotel. Very helpful at reception and at breakfast, didn't have dinner but sure it would be the same. I was there on business with our office at Jacobs along the road so will definitely recommend it to my colleagues. Many Thanks
January 23, 2013
Rated 4.0 out of 5.0 by corporalJones Hard to fault
This is a good Holiday Inn. OK, it's a formula, but everything works.
Staff are friendly and helpful, food is good. Rooms of good size, standard and quiet.
Nothing to do outside the hotel but when staying on business, this is fine.
Stayed several times now.,
January 23, 2013
Rated 4.0 out of 5.0 by pherlopolus A great place to stay
I use this hotel regularily due to our offices being local, I often think twice about meetings if the hotel has no availability.
January 16, 2013
Rated 2.0 out of 5.0 by CJT2T GOOD ACCOMODATION BUT BAD RESTAURAUNT SERVICE
We visited for a 2 night christmas package, accomodation fine but christmas dinner service a shambles.
4 guests , 3 meals arrived then after several promps and a 10 minute wait final meal, rest by then cold.
Portions pathetic for a christmas lunch and worst christmas dinner experience ever.
Even charged for extras inckluded in package as billing was a shambles
Other service issued occured and restauraunt staff appeared inexperienced.
Avoid for meals if you can
January 7, 2013
Rated 4.0 out of 5.0 by Salty9 Excellent room
Room a good size, comfortable and clean. Would have saved a lot of stress if explanations on using lifts had been given on booking in. It took a long time to work out that room card was needed to use lift. Slot was low and not well advertised. We were rather upset that there was only one ordinary tea bag and one camomile in the room. Most people require a cup of tea on arrival and also one on waking x however many guests in room. Breakfast was rather expensive as the food items were past there best and very dry at 9am, one would expect fresh food at £15 per head. Would stay again but not have breakfast.
January 4, 2013
Rated 4.0 out of 5.0 by Sean77 Corporate stay at the Holiday Inn
Im a frequent satyer at the Holiday Inn in Winnersh and find the friendly service from the bar staff warming and welcoming, especially Mika and Amit
The food is excellent and the rooms are modern and clean
December 17, 2012
Rated 4.0 out of 5.0 by ReadingBusinessTraveller A short business trip
I stayed at this property for a short business conference and was pleased to find a modern and stylish Holiday Inn after the many branches which are quite dated.
The staff is friendly and ensured everyone was looked after even though they were working to near full capacity.
Overall no complaints.
December 11, 2012
Rated 4.0 out of 5.0 by Gadi Great location,
Hotel located perfectly for business in Reading area, Good services and hosting. Beds are less comfortable but the overall - good experiance
December 8, 2012
Rated 5.0 out of 5.0 by AlanM Best Holiday Inn I have stayed at in the UK
We booked two rooms for two nights with a Spa package for one of the rooms. The hotel was extremely helpful and understanding when I asked if we could share the treatments between my daughter and her mother despit having different rooms. Also the restaurant was very helpful about the included 3 course dinner and we were able to sort out our 4 dinners without any problems. The restaurant was excellent, by far the best value and best food I have had in a Holiday Inn. I have stayed at many across the UK on business and leisure and have so often found the food poorly cooked and presented and way over priced. The staff in the restaurant, particularly Adrienne, were extremely helpful and catered for the needs of my 11 month old grandson admirably. We did eat very early but even so the staff were busy preparing for quite a large number of Christmas parties but still made sure we were well attended to. I am reliably informed the spa treatments were enjoyable and my daughter had a manicure on the last day and found the manicurist very professional but also very friendly and helpful. The pool and its surrounds are lovely, one small criticism would be the steam room smelt very musty, perhaps a clean of the steam generator would help? The rooms are large and inviting however the windows, at least in our room, quite small, however that may be an advantage of keeping any external noise down. The rooms seem to be well insulated for noise but perhaps a bit too warm for many people but fine as far as we were concerned. The bathroom toiletries are basic but adequeate for our needs. My daughter asked for a shower cap and razor for my son-in-law as he had forgotten his, although they had a shower cap no razor could be found.The very close proximity of the railway station and 25 minute journey into London makes it a cheap alternative to staying in London. I realise this is a fairly new, purpose built hotel but it is definately a standard that all Holiday Inns should aspire to. I doubt that many would be able to beat it.
December 8, 2012
Rated 4.0 out of 5.0 by VolvoRef The Good, The Bad & The Ugly
Accommodation and facilities - Good
Dinner booked for 8pm - sat down at 9pm - Bad
3 Course meal Cold with lukewarm re-heated Veg - Ugly
It was a big family get-togther - 20+ PEOPLE CAN'T ALL BE WRONG !! Could do a lot better because everything else is good.
December 7, 2012
Rated 5.0 out of 5.0 by DBAIR Marvellous local cheeseboard and a great wine list too
It is always comfortable here and convenient too - just hop on the train (leaves on the half hour) and it's 6 / 7 minutes into Reading station with its regular connections to London Paddington etc. Five minutes from Reading Station and the wife is in heaven - John Lewis and M & S!! A brilliant position for a hotel saving all the nonsense (and cost# of getting parked in Reading etc.
We had an evening meal on Saturday. Particularly impressive is the wine list, comprehensive with plenty of medal winners at sensible prices and the cheeseboard with well kept local cheeses from Ann Wigmore out at Spencers Wood #Wigmore, Waterloo, Spenwood# and others too. In between the food was pretty good by most hotel standards and very good by the general standards in and around Reading / Wokingham.
Breakfast was the usual buffet fare but good choices. Staff, as always, well trained in customer service and ever polite and helpful. We have stayed before #several times) and would strongly recommend this to people wishing to stay in the area. Book early and it can be a good weekend bargain.
There are good facilities and a secure underground car park. Will we stay again? Definitely - it ticks the right boxes.
November 19, 2012
Rated 5.0 out of 5.0 by miller58 Very Good Experience
We have stayed at the Holiday Inn at Reading a number of occasions. Each time we have found the hotel excellent. We have only eaten in the Hotel once, but found it reasonably priced and good quality. We have always enjoyed staying there and found the rooms clean and have all the facilities required for a short stay. We used the pool and spa this visit and although the ladies changing rooms needed a quick mop over the floor due to fluff, hair etc the remainder of the facilities were very good. I would recommend this Holiday Inn, having stayed at the other Holiday Inn on the West side of Reading, this one is far better and newer. The staff are very helpful and room service very efficient.
November 19, 2012
Rated 5.0 out of 5.0 by arry Smart, good value hotel
We had a suite which was very good value and was spacious, smart and clean. The bed and pillows were quite firm. I enjoyed my (continental) breakfast however my husband said that the cooked food wasn't too special. Nice to have a pool, steam room and sauna . The staff were very helpful. The location was ideal for our requirements as we were visiting relatives in Woodley. We would recommend the hotel and will definitely stay there again.
November 16, 2012
Rated 4.0 out of 5.0 by Kevin68 Great Staff it's a shame about the cooking
A comfortable, modern hotel where staff are welcoming and attentive to everything you may need from a quality hotel chain. My only disappointment was the over priced and over cooked food in the restaurant. A rare fillet of beef came well done with an insiped sauce to cover the poor catering skills that demolished this premium rated and priced item. Shame, everything else was 1st class
November 15, 2012
Rated 5.0 out of 5.0 by Sandy1 Great Hotel
Easy to find, as it was well signposted, and good parking when we arrived.
Hotel was very clean, staff were very friendly, and food was excellent.
November 10, 2012
Rated 3.0 out of 5.0 by Hedgehog Not as relaxing as it could have been
Overall the stay was fine. The room was modern and comfortable although the complimentary toiletries, despite having fancy names, were some of the worst I have come across in many hotel stays. However the service and staff training at this hotel need attention in a number of areas. They may seem trivial but we hoped for a relaxing break, and the little hassles made it hard to relax fully. We were able to check in early which was much appreciated. We were asked if we would like a newspaper in the morning, we asked for The Times. The wifi, which is now free in most places is incredibly expensive here. In the morning, there was no newspaper. We went to breakfast which we had included in our room rate for an extra £10 each. If you don't prebook it is £15 per person which again, is very expensive. The breakfast was nice but we asked for tea and coffee which never arrived, we had to ask again and it came towards the end of breakfast and they were very slow to clear all the tables of dirty plates and turn them around for new guests. The top up of food was not as fast as it should have been either. There were no fried eggs ready at the hot counter. As we passed reception I checked on my newspaper, and was told no newspapers had come. That was disappointing as I had hoped to read it whilst relaxing at the pool. There is a whsmith opposite the hotel but it is closed at weekends. The pool was nice, but there's no supervision and families with children were allowed to do as they pleased. One chap thought it would be a good idea to take his 2 small children into the steam room, when they objected he sat with the door wide open and let all the steam out. After using the pool, sauna and steam, which were clean and pleasant, I was able to book a massage. I went to my room to change after my swim but the lift would not operate with my room key, as although I had late checkout as a Priority Club Member, obviously nobody had extended the room key. Another trip to reception to sort it out. Back to the spa. The lady was very friendly and pleasant and the massage was very enjoyable. Check out was fine. If a couple of service issues could be rectified and the wifi and restaurant pricing sorted out, this hotel would offer a much better stay.
November 8, 2012
Rated 4.0 out of 5.0 by BobenCo Friendly atmosphere
Comfortable place to stay and relax in a buisiness area
November 8, 2012
Rated 4.0 out of 5.0 by stevegw Holiday Inn M4 Jct 10 Not such a family room!
I have stayed many times at this hotel on business and has been a great place to stay as a platinum member.
My family had heard me talk many times about the hotel and its facilities, so therefore I took my wife and two daughters 7 and 5 for an overnight stay, taking in Legoland.
The room is advertised as being able to accommodate two adults and two children up to 12, however, this is where the problem is. The sofa bed is as large as a single bed, so there is no way that two children, let alone two 12 year olds could sleep in this!!
I complained to reception who said that this is the size of the sofa bed and there is nothing else they could do. The bed hadn't been made up anyway, so housekeeping were on their way to do this. Whilst waiting for a call to the manager, housekeeping turned up and suggested using a mattress on the floor (something I had mentioned to reception and they said wasn't possible!). As an 'exception' this is what was done in the end.
The bottom line is that it is advertised as being able to take two children in the 'family' room, but this is not the case - it can only take one child.
I have used other Holiday Inn Express, Crowne Plazas etc where family rooms exist and have never had a problem. The pullout beds in this Holiday Inn are very small and prospective customers should be aware of this.
November 7, 2012
Rated 5.0 out of 5.0 by Chrissy54 Brilliant!!!!!
I stayed with my husband, sister and brother in law and we were all very pleased with our stay.
Could not fault it and that is excellent as my husband is a bit of a grump.
November 6, 2012
Rated 5.0 out of 5.0 by Alysia hotel
This Hotel was a pleasure to stay at .Myself and my disabled brother stayed while going to Wembley to see the American Footaball .Room was brilliant plenty of space to move around in wheelchair, to be really honest it was Excellent .
November 6, 2012
Rated 5.0 out of 5.0 by agent365 Great place to stay
My experience was very positive. Attentive staff, good food and the rooms were excellent. All new and clean! Good car parking and good access to the railway station. The hotel is well sign posted and easy to find.
One observation that is not so positive: that relates to the breakfast - sausages were not best quality and the black pudding lacked flavour and had poor texture. But overall the breakfast choice was excellent.
November 5, 2012
Rated 5.0 out of 5.0 by Mark03 Excellent Hotel
My third stay in as many weeks,i enjoyed the use of the gym ,swimming pool,sauna and steam room.
The room was very clean quiet and comfy
October 25, 2012
Rated 4.0 out of 5.0 by Sven64 Schönes Hotel
Sehr schönes neues Hotel mit gutem Restaurant, kostenloser Tiefgarage und modernen Zimmern.
Priority-Vorteile (Upgrade) erst nach hartnäckigem Nachfragen.
Sehr ärgerlich war, daß die Vorauszahlungsrate der Kreditkarte in €uro zu einem unverschämten Umrechnungskurs belastet wurde - obwohl die Buchung in Sterling gemacht wurde.
October 8, 2012
Rated 5.0 out of 5.0 by Anita10 Just a joy to stay!
This is such a fine hotel, with great facilities and staff.
Breakfast was delicious and the restaurant very relaxing. You will not be dissappointed if you choose this hotel, the staff are very helpful and pleasant . The hotel was spotlessly clean.
October 6, 2012