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Rated 4.2 out of 5 by 72 reviewers.
Rated 4.0 out of 5.0 Short but sweet After a day of long flights and driving from Heathrow, my friends and I stayed overnight. The night manager graciously waited for us to check-in and served a beverage before closing up. The breakfast hostess , Jamie, is a gem. Service was expediant, first class and always with a wonderful smile. A great sense of humour too! An affordable and enjoyable overnighter. August 25, 2014
Rated 5.0 out of 5.0 by Lovely stay We stayed in the Holiday Inn as it was near a wedding we were due to attend. We stayed for two nights, on the first night we had a drink in the lovely bar and relaxed. Really nice staff who were very chatty and friendly. The room was so comfortable. Nice and quiet and very relaxing. Both nights were equally as nice. The breakfast deal was good too. I liked that you didn't have to eat the buffet you can order other bits too. Had scrummy salmon and eggs. August 23, 2014
Rated 2.0 out of 5.0 by A 1 night stop over I have used HI for over 20 years and was, until this year a platinum card holder (now Gold as I have retired). This was a 1 night stopover. Reception was fine, with a polite, friendly welcome. The room was standard HI, but, with no opening windows and a constantly humming aircon, a good nights sleep did not appear to be on the cards. We had to ask for the fan in the bathroom to be disconnected as the noise was intrusive. Our main concern was, however, the dining experience. Dinner; A Chicken Ceaser salad should consist of more than the chicken and lettuce that my wife received. The whole was topped with a sprig of something that we saw cut from the border outside the kitchen. Whats more worrying is that this sprig of something was completly dry when it reach us, so it was unwashed. My sweet and sour pork was small and tepid. The rice was sticky and tepid. Use hot plates for hot food, that way it is hot when it arrives at the table! Breakfast; My wifes scrambled egg and salmon was a partially cooked omlete which was not the best and yet again, we watched the garnish being cut, only to find it unwashed on my wifes plate. I ordered eggs benedict which arrived looking OK, but was missing the ham. A good point to remember is; if it is not meant to be eaten, it should not be on the plate, but, if you insist, at least wash it first. All in all a very poor example of hotel dining August 23, 2014
Rated 5.0 out of 5.0 by Comfortable and friendly but décor is a little tired The hotel could do with a lick of paint and a general redecoration. Other than this the hotel is comfortable, is staffed by friendly people, is easy to get to, plenty of parking and good food. All in all a quiet and safe hotel that I have been to in the past and will continue to use. August 20, 2014
Rated 5.0 out of 5.0 by Fantastic! This hotel is ideally located for the nearby wolf centre in Beenham, which is why I initially chose the hotel. On this visit I was greeted by name and checking in was both swift and rewarding: I'd been upgraded to one of the hotel's suites! I was offered the usual Platinum perks too - a points voucher or free drink at the bar, plus free Internet access and a couple of free water bottles in the room. The hotel itself is quiet, despite being near the A4 and a railway line. The triple-glazing takes care of the noise and sound-proofing between rooms is also good; on a previous visit a vacuum cleaner was being used in a neigbouring room but it was barely audible. The suites (of which there are two) are unusual as the bedroom is exceptionally quiet: there are no other guest rooms adjacent to it, just the lounge area and en-suite bathroom. The king-size bed seems wider than it is long, with massive amounts of space to spread out. It's comfortable too; I slept like a log. Indeed, with the air-conditioning running it was better than sleeping at home during the recent hot weather! Staff at this hotel are friendly and cheery, which adds to the charm of the hotel. Food at the hotel is good too, whether it's a bowl of chips and a sandwich delivered by room service or a breakfast buffet (with waitress service for hot food) in the restaurant. Prices seem fair enough considering it's a full-service hotel. All in all I'd highly recommend this hotel. I was impressed the first time I visited and it's still impressive a few years later! August 6, 2014
Rated 5.0 out of 5.0 by Recent stay I was travelling with a coach party and therefore did not book the hotel myself but as soon as I found out that we were staying at the Holiday Inn, I was overjoyed as I value the custom of the staff and prefer to stay at the Holiday Inn or Holiday Inn Express if I possibly can. The attitude of staff is wonderful and I am made to feel so welcome. In some properties, the staff recognise me immediately and go out of their way to make me welcome there. The rooms are comfortable, the bedding clean and the bathrooms are clean with necessary toiletries provided. July 31, 2014
Rated 2.0 out of 5.0 by Room too hot, windows can't be opened & air con poor On arrival reception tried to put an additional £50 on my credit card, I was not impressed! We wanted wifi access, this was not available if one wasn't a member of some scheme. Then there was no lift and my friend was left to struggle with heavy luggage up the stairs.she was not impressed! Finally the room, it would have been adequate, but the air conditioning was very poor and the windows sealed. So we spent a sleepless night in a stifling hot room, even though the air temperature outside had dropped and it was nice and fresh outside. July 30, 2014
Rated 5.0 out of 5.0 by Excellent Service The room was spacious and the bed comfortable. Ironing board, iron and trouser press were provided in each room, as was a hair dryer. The bed was very comfortable and the hotel was clean. The staff we came across, in the restaurant and at reception, we're very friendly and helpful - nothing was too much trouble and they were all cheerful. The en-suite was roomy, not always the case in other hotels I have stayed in, and it was good to have the choice of bath or shower. I would be happy to recommend this hotel. July 29, 2014
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