Rated 2.0 out of 5.0 by Tony73 Internet costs and dirty crockery
Any hotel that charges paying guests an hourly rate for using the internet deserves to go out of business.
Cereal bowl had baked on cereal. Nasty.
Overpriced, tired hotel.
April 29, 2013
Rated 5.0 out of 5.0 by Sagittar High Quality
Reading - West is an excellent Holiday Inn. The hotel is a pleasant oasis just beyond the chaos of Reading or Basingstoke, more intimate than most. All the usual HI things, but on a human scale, which gives it (almost) a boutique hotel character. The staff are attentive, courteous & unflappably efficient.. This is our preferred hotel choice when in need of a stay in the locality.
April 24, 2013
Rated 5.0 out of 5.0 by Row2236 lovely quiet hotel
The hotel staff were very friendly and welcoming. Breakfast staff especially very helpful. If you have young children, it is a great hotel to stay in as it has a very good park nearby, along with a canal. I would definaltly recommend this hotel to friends and family.
April 15, 2013
Rated 5.0 out of 5.0 by railwayDan top class service
From the first contact on the telephone to leaving the hotel 5 days later, I was made to feal like special by all the staff. it was good to see such attention to customer care.
April 7, 2013
Rated 5.0 out of 5.0 Super personal service, good value and comfortable.
Great value room for Easter with advance purchase. Breakfast extra additional cost, but very good buffet selection and great quality, and freshly cooked Full English an additional benefit.
Comfortable and spacious room on ground floor too, though shame Internet is an expensive extra.
Nice touch of a complimentary newspaper.
Overall excellent service by all staff on reception and restaurant.
Good location for road access, if you dont need to be in the town centre, though a regular bus and train service is convenient.
Thank you Holiday Inn
April 5, 2013
Rated 5.0 out of 5.0 by MTM3 This is where I'll stay when I'm in the area
I have had the pleasure of staying at Reading West for a number of years. I have never been as well looked after in any hotel (and I have stayed in a lot over the years). The staff are fantastic, and the food excellent. I would certainly receommend this hotel to anyone staying in the Reading area.
April 3, 2013
Rated 5.0 out of 5.0 by PBAN another great stay
staff really do seem to care and that makes a refreshing change
March 27, 2013
Rated 5.0 out of 5.0 by PAB17 Great Stay and Fantastic Staff
We had a really great stay, the staff were all very friendly and helpful and all seemed to genuinely care that we had a great stay.
The hotel is in need of a little investment in years but the personal and caring nature of the team far outways this.
I will definately be back
March 4, 2013