Rated 4.0 out of 5 by 38
Rated 4.0 out of 5.0 by CBass13 Our stay
There would of been 5 for staff and services, but the night person was not very frendly.
Pillow was hard. Otherwise every was excellent.
I would to to thank Charlotte for her kindness.
I would stay again.
February 26, 2014
Rated 4.0 out of 5.0 by Spence64 Staff and service
I have stayed in this hotel a number of times over the last 12 months. Every member of staff that I have met over this period has been exceptionally welcoming and attentive.
February 6, 2014
Rated 1.0 out of 5.0 by Mrs Traveller Cold As Ice!
We visited just after Christmas when the hotel was very quiet. The room was very average - just an ordinary, average hotel room with a slightly tired bathroom. But the TV was blaring its advertising loop when we walked in and we couldn't switch it off because the TV remote wouldn't work. That was the first visit to reception: it took 3 people to sort that out.
The second visit was for new light bulbs for the bedside lights, which took a further 20 mins to arrive and we had to put in for ourselves (admittedly, not hard).
Finally, the third visit should have come at about 1am when I was so cold in bed that I couldn't sleep. The duvet was summer weight and there were no extra blankets to add for warmth but I couldn't face a trek through the corridors at that time, even supposing I could have found someone on duty. So I got up and put all my clothes back on to keep warm.
Breakfast was adequate.
Does anyone ever check the simple things?
January 13, 2014
Rated 1.0 out of 5.0 by Gaz23 The worst holiday in I've stayed in
I asked for a queen sized bed they put me in a room with 2 singles pushed together with the seem of the 2 mattresses running straight down the middle, there was only about 15 people in the hotel and they put me in the furthest away room right next to a main train track, the shower wasn't powerful at all, the soap dispenser ran out of soap in the middle of a shower, mould on the edge of the bath, I complained about the queen sized bed and they just stuffed me in the room next door with a double bed, I stay in quite a few holiday inn but I won't be staying in this one again!
January 6, 2014
Rated 5.0 out of 5.0 by MYD2012 Great stay
Room was immaculate, clean and comfortable. and lovely and warm. Breakfast was excellent value for money, tasty an plenty, all staff were. very efficient and pleasant.
January 1, 2014
Rated 4.0 out of 5.0 by Edward29 Great Service
The hotel staff are very friendly and the service at the breakfast was first class.
We only stayed one night but we would certainly recommend this hotel.
December 23, 2013
Rated 4.0 out of 5.0 by Dillydollop Enjoyed the one night stay
We had a good experience. Greeted very nicely and very helpful. Just one gripe was that the lady in the bar area could have been more accommodating, as when we were shown to a dining table near the window my wife requested a move to what just happened to be a larger table away from the draught. The lady appeared put out just to make a minor adjustment so we went to a small table in the bar area. A 30 second job seemed to be just too much even though there was hardly any other customers there.
November 24, 2013
Rated 5.0 out of 5.0 by Sash Saturday Night & Sunday Morning
Brief stay but welcoming staff (and a warm welcome from the fire in the foyer!). A well equipped room, well presented (everything in good condition, clean and tidy).
November 21, 2013