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Rated 4.2 out of 5 by 128 reviewers.
Rated 4.0 out of 5.0 by A quiet stay Mostly for business users we suspect, because it was quiet at the weekend. They don't have a pool, so they don't attract families. Meals were quiet and enjoyed. Staff were very nice. Large caravan retailer just across the road. Area close to Reading, Thames path and Kennet and Avon canal, but not too close to the noisy motorway. Pity they did not have a hot tub or two in the courtyard. February 26, 2015
Rated 4.0 out of 5.0 by Holiday In Reading West Good customer service .Disappointing bathroom and adequate room. Was only a simple overnight stay so was comfortable enough but not somewhere I would want to stay for ore than a night February 25, 2015
Rated 4.0 out of 5.0 by Business Dinner Regular visit for business meetings and dinner. Can be busy due to large AWE facility nearby but reliable and good value. Need to get some decent toiletries into the bathrooms though. February 23, 2015
Rated 5.0 out of 5.0 by Warm welcome A really warm and personable welcome greeted me on my stay at the Reading West hotel. The staff are engaging and helpful and make this hotel stand out from competitors. With an updated menu, the food is a delight to explore. However, the rooms could do with an update and the air conditioning is noisy and ineffective. February 22, 2015
Rated 4.0 out of 5.0 by A business night Use the hotel regularly. It's OK but would probably stay at one of the others if I wasn't working on this side of Reading due to traffic. This is mainly due to the fact the the rooms have seen better days. Staff and service is as efficient as it needs to be. February 21, 2015
Rated 5.0 out of 5.0 by Great Service Always stay here when in the area. Food good. Rooms Clean Staff always have a friendly welcome, service great Never been disappointed Thanks to the manager for the free glass of wine when he promoted the new menu. February 11, 2015
Rated 5.0 out of 5.0 by Project Stay Feb 14 The staff are what made my stay, the hotel is a bit worn in places althopugh not grubby or bad, this may not be 4* but the staff make this a 5* experience by being helpful and understanding to your needs. The internet let this down, although I had a good signal it must be slugged as streaming was very patchy and yet I was near reception, not at the the end of the building. February 11, 2015
Rated 4.0 out of 5.0 by Good Customer Service Stayed here for four nights and enjoyed the overall package.Some areas of the hotel really need a refurb but overall it's very clean and tidy.My room was the Garden Suite and was of a good size and clean and comfortable.What makes this hotel are the very frendly staff who can't do enough for you. February 9, 2015
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