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Rated 4.3 out of 5 by 37 reviewers.
Rated 4.0 out of 5.0 by great food Our stay was pleasant,the only concern is when everyone is there you may have to park farther away from a door,and was baffled by the outside stair access February 26, 2014
Rated 4.0 out of 5.0 by Excellent stay Our stay was excellent. Rooms are spacious and clean, all staff were pleasant . Our only complaint is that to go to the pool, the elevator opens facing the lounge. A separate pool entrance would be ideal. February 26, 2014
Rated 4.0 out of 5.0 by Expensive but New We stayed for one night with two children without a reservation. Front desk staff wanted to barter with us about the room rate. As a valued IHG member I expected more respect. Unfortunately I had to pay $***/night for one room which is pricey considering this is in Gasoline Alley. Bar/restaurant was understaffed and had poor service. The front automatic sliding door kept getting blown open by the wind and became defective. However, the hotel overall and room in particular were clean, new and generally of a very high standard. Keurig coffee makers in each room. January 1, 2014
Rated 4.0 out of 5.0 by Banquet Experience I recently booked my Staff Christmas Party at The Holoday Inn Gasoline Alley South Red Deer. My experience with planning this function was extremely easy and excitable. I enjoyed how convienient it was for me to plan and get things organized. I loved meeting Louise our event co-ordinator and would highly, highly recommend getting in contact with her if you choose to book a banquet at this location. She has outstanding Customer Service and will assure your happiness. The Banquet room was excuisit! From the tables, decor, set up, and interaction with our guests. The front desk and staff were very attentive and welcoming. When I met her she hugged me even :) Everything went smoothly! The food is excellent and there was tons left over. The only things I found unsatisfying with my personal experience at the function was the bartender Jessica we had in our room. I unfortunately didn't personally find her very professional and her treatment towards our guests wasn't very polite. I would recommend making sure you state you want someone positive and happy especially if they are going to be interacting with your guests. As for our hotel stay, The elevators weren't running properly, very slow and had to be maintenanced. It was kind of a hassel to get up and down the stairs as well as to the room on time to get ready for our function. The stairwell was outside and often locked. I found the room very nice and clean, although the bed in our hotel room was very hard and not very comfortable at all. I woke up with a sore back. I would also state if choosing to stay the night to assure you have a comfortable bed. Overall I loved the facility and would highly recommend booking a function at this location. December 3, 2013
Rated 5.0 out of 5.0 by BUSINESS TRAVEL WE HAVE USED THE NEW HOTEL FOR OUR BUSINESS NEEDS SINCE IT OPENED, SEVERAL TIMES A YEAR. THE BUSINESS CENTER IS GREAT FOR PRINTING CERTIFICATES, WHICH IS IMPORTANT FOR US. THE STAFF GIVE EXCEPTIONAL CUSTOMER SERVICE FROM THE MOMENT YOU WALK IN! November 16, 2013
Rated 4.0 out of 5.0 by Great place to stay when in Red Deer! The front desk staff is outstanding. Prompt, kind and professional. A special thanks to Minette. She is an exeptional employee. The restaurant staff was average at best. Had to seek out a server even on a less than busy night. Apparently the restaurant only maintains one chop per evening. On the menu, they have an option for an additional chop, I ordered this selection twice in one week, but was told the only had one available . (?) November 5, 2013
Rated 5.0 out of 5.0 by Excellent staff, rooms, food, and environment. This is hands down my favorate place to stay in Red Deer area. If you try it, you will see why. Great rooms with a restaurant on site that that will more than fill the need. November 4, 2013
Rated 5.0 out of 5.0 by Great Hotel This hotel was very nice, clean and comfortable. The rooms were spacious. Location is great. The restaurant was very different but good. Staff were all great. I would absolutely recommend it. October 24, 2013
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