Rated 4.2 out of 5 by 212
Rated 4.0 out of 5.0 by Ricardito67 All needs were met
Whatever request I made was efficiently responded to, e.g., help with additional bathroom supplies, help with Internet. The meetings I attended included a buffet lunch, which was quick and very good. My experience was due to the great staff who were always there.
March 25, 2015
Rated 5.0 out of 5.0 by tigerlily22 easy I-5 access, comfortable beds
Got in very late so we weren't able to use the amenities but the staff was available and courteous after midnight. Comfortable bed, slept like a log. Big parking lot accommodated our truck/trailer towing combo which was a huge concern for us. Access to businesses in Redding was swift and easy. Check out was a breeze.
March 25, 2015
Rated 5.0 out of 5.0 by lbnm Great Stay
Clean, Quite, Comfortable. Large room nice upgrades and again clean!
March 23, 2015
Rated 5.0 out of 5.0 by David 316 Great service
Can get a little busy due to location but very comfortable place.
March 16, 2015
Rated 4.0 out of 5.0 by Geronimo111 One of the better options in Redding
Hotel feels old-fashioned, and the physical layout is terrible, but the rooms are clean and comfortable. Restaurant was empty at dinner time, and we dined elsewhere (across the street), but they did a good job at breakfast, and were moderately busy then. Reception was quick and efficient. Our dog was welcome.
March 9, 2015
Rated 5.0 out of 5.0 by Nehint1 Staff
As stated earlier, I was very impressed by the friendliness and efficiency of the staff. Always greeted with a smile and asked if I needed any help with anything. Because I was there assisting a friend with a surgical procedure, the staff offered a room very close to and entrance. Very impressed with courtesy of all.
March 9, 2015
Rated 5.0 out of 5.0 by LAM89 Clean and friendly
I was very surprised that the rooms especially the bathroom were very clean. The front desk staff were courteous and friendly. I was greeted by the friendly manager who was warm and personable. The hotels was very close to restaurants. I would recommend staying at this hotel.
March 4, 2015
Rated 2.0 out of 5.0 by B_Popeful Well...
When you first pull up to the property it looks great! You can definitely tell you're at a Holiday Inn and not a Holiday Inn Express. I tried to check in when I first got into town, which was a little early in their defense...and I was happy to go explore Redding for a few. Around 1-1:30 I called back to see if maybe by then they had a room ready...sadly, they did not. Now, being in the hotel industry, I know that housekeepers tend to arrive a little early and that travelers leave at all different hours of the morning...so I found it a little weird that they didn't have anything ready by then, especially for a rewards member. Finally, we were able to get into a room! Which was very exciting after being on the road for HOURS, and then having to get back into the car for a few more hours while housekeeping cleaned some rooms. Once in the room I had a hard time convincing myself that this property was, in fact, a Holiday Inn and not an Express. I've stayed at a LOT of Expresses and the cleanliness of the rooms, and the over-all conditions are WAY better than the room at this location. Everything was covered in a layer of dust, aside from the desk and the bedding. I also happened to look up while showering and noticed all the old shampoo/conditioner residue on the ceiling...wished I hadn't looked up haha. Also, I was going to make myself some tea with the complimentary tea bags that the brand provides, but sadly they had all been wet at some point and never replaced. The evening front desk clerk is a little misinformed about the services they provide, as well as the services that the local casino provides for guests. I was told that the casino would send out a cab for guests at the Holiday Inn, but once I called the casino I was told that the Holiday Inn was not included. Overall, I was disappointed with the quality, and the cleanliness...too bad I can't get my points back for this stay.
March 2, 2015