Rated 3.9 out of 5 by 120
Rated 1.0 out of 5.0 by TCDC Dissapointed
Arrived at the Hotel had to wait aournd 10 minutes to be checked in! The room was very small, dingy and dark as the hoarding on the front of the Hotel blocked the window. The furnishings were very tired and the carpet dirty and stained. Breakfast was another matter the staff seemed reluctant to replenish food and people were left with nothing to eat and had to ask for the trays to be filled.
July 22, 2015
Rated 5.0 out of 5.0 by SexyBlonde Fantastic location
Stayed on our way back from the Alps, and always have enjoyed my time in Reims. Lovely welcome and although the heating didn't work, the staff were superb in helping and supplied us heaters and gave us complimentary drinks.
Hotel was clean and very business like, and the location? Perfect, in the middle of town.
Our only disappointment came the next morning at breakfast. This was very poor and not up to the usual Holiday Inn standards. The toaster wasn't working and there was no sliced bread. Even basics such as water and milk were not topped up and you had to constantly ask the poor waitresses who were rushed of their feet with no back up.
You would expect a 4 star hotel to be able to deal with a broken toaster and make sure everything goes smoothly. let's hope the next time I visit, it will come up to what you expect from Holiday Inn.
Even considering this, it is still getting 5 stars because the location, comfort, value and cleanliness was exemplary.
July 15, 2015
Rated 5.0 out of 5.0 by threefairways Good city centre hotel an perfect for what I needed
A great place to stay and stay here on numerous occasions in the past and will continue to do so. They just need to improve the air conditioning in the room as it was too hot. Also towels could do with being a little larger and better quality for a 4 star, but adequate.
July 13, 2015