Rated 3.9 out of 5 by 102
Rated 5.0 out of 5.0 by DebWhit Hotel et personnel très agréables
Nous sommes venus à Reims sur un coup de tête, nous avons reservé à 18h et voilà une chambre agréable dans un hotel bien situé et bien equipé avec du personnel efficace et plein de bons conseils. C"était parfait.
April 29, 2015
Rated 4.0 out of 5.0 by magicien Petit déjeuner
Hotel très bien, petite fausse note, les oeufs brouillés était très bieb fait, dommage qu'ils soient tiède, presque froid.
April 27, 2015
Rated 5.0 out of 5.0 by ChampagneDiscovery Warmly received, staff great.
The Reception staff were very warm and friendly the moment we walked through the door.
We parked in the secure car park (price on website). It was small and very tight - some drivers would find this difficult. Not a problem as there is plenty of parking nearby in the town car parks if needed.
We arrived early and were checked in straight away without asking. Great after a long car journey.
We were out most of the time at prebooked meetings. Reception staff were very accomodating when asked to facilitate a champagne delivery and wake up calls.
The breakfast restaurant is on the 7th floor and has a roof terrace with super views across Reims. Breakfast is continental and basic, but sufficient. The carpet there is very worn and grubby - beige is not the ideal colour in a restaurant!
Our room was small and basic, but clean, comfortable and appeared recently refurbished. The bathroom had a good powerful shower, although the towels were a bit thin. These were changed daily.
The tea/coffee facility was a bit sparse for tea or coffee and not worth the effort. Better to go out to one of the many restaurants/cafes nearby.
Overall sufficient and efficient for our purpose.
Checkout quick and smooth.
April 25, 2015
Rated 4.0 out of 5.0 by mouflator Mauvaise nuit
Pas de climatisation dans la chambre. La fenêtre ouverte donne sur une route avec un trafic dense et même un ramassage des poubelles vers 00H30.
Dommage car le reste semblait bien.
April 18, 2015
Rated 2.0 out of 5.0 by Passaro it's just another Holiday Inn
The hotel is nicely located but that's about it. It's just another Holiday Inn, what would you expect? Staff as always is the biggest challenge, not prepared at all and not willing to even listen to the client.
April 14, 2015
Rated 2.0 out of 5.0 by Traveler 234 Challenging Service
The hotel overall was nicely appointed and located. The service level however was very low, and the staff unable to fulfill very simple requests despite their very cheerful demeanor and genuine desire to be helpful. This results in a very low value ratio - it would be better to pay a little more and get a little more.
The dinner there was absolutely delightful. The food was excellent and it was a very happy surprise to get such quality.
April 13, 2015
Rated 4.0 out of 5.0 by JUschiel Lautes Zimmer, Netter Service
Das Zimmer lag zur Strasse und es war wirklich laut. Außerdem war das Hotelschild exakt vor dem Fenster, sodass es schwer war, das Zimmer völlig zu verdunkeln.
Es gab kein Wasser auf dem Zimmer, was normalerweise Standard für Platinier Status Mitglieder ist.
Parkplatz war sehr eng.
Positiv: Das Personal war sehr freundlich und zuvorkommend. Zimmer sauber, und tip top hergerichtet.
April 10, 2015
Rated 2.0 out of 5.0 by william g 167 Reims, average hotel
We wanted an overnight stay travelling up through France. The hotel is well located but it is a below standard Holiday Inn.
Rooms have been done up on the cheap, and already showing signs of wear. Air con did not work and noisy street if window open. Car parking is simple and safe but so it should be at 12 euros per night!
If you can, stay elsewhere and this is me saying this as a Holiday Inn gold elite member.
March 26, 2015