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Rated 3.9 out of 5 by 243 reviewers.
Rated 4.0 out of 5.0 by Excellent Staff and good food Overall positive experience, fitness center is weak February 9, 2016
Rated 3.0 out of 5.0 by Don't Judge Book By It's Cover For a renovated facility, a do-over is necc. Carpet is already trashed in common areas; only 1st level is "renovated". Helps if staff could understand and speak english; makes for a difficult stay. February 6, 2016
Rated 5.0 out of 5.0 by Nice room and great staff This hotel is very nice. They are remodeling. I believe the room I stayed in was already done. The bath area was beautiful. The staff greeted me everytime I went through the lobby. The server at breakfast remembered my name every morning. My only disapointment was the fitness center. It definitley needs maintenance. February 1, 2016
Rated 5.0 out of 5.0 by My choice for Richardson Texas Could not ask for more. Bed was comfy. The internet was fast enough to stream movies. I generally look for a Holiday Inn when i travel for work. This practice will continue. February 1, 2016
Rated 3.0 out of 5.0 by Great Remodeled Lobby Lobby remodel looks good, hopefully rooms will get an update from the 80s. Front desk staff very friendly, bar staff not so much, unsure how to make a common drink. Still great location. January 30, 2016
Rated 4.0 out of 5.0 by リノベーションしたてのきれいなホテル 部屋はまだまだ古めかしいが、ロビーはリノベーション仕立てでとてもきれい。 部屋のリノベの予定はわかりませんが、部屋もきれいになれば4つ星くらいかな January 25, 2016
Rated 2.0 out of 5.0 by Just Basic The hotel gave me a space to sleep and work on some email. Aside from a breakfast, there was nothing else that very positive. I understand the hotel is undergoing remodeling, but it left a lot to be desired. I typically stay at IHG hotels when I travel and this is a hotel I will pass on the next time I'm in town. January 25, 2016
Rated 3.0 out of 5.0 by Strange Decor and Still Under Renovation Curtis was very friendly and helpful. Great location and friendly staff, but after that this property was very disappointing. The light bulb over the desk was out, the sink and shower did not drain and the toilet wouldn't stop running. The conversations from other rooms could be easily heard. They have no laundry service as the website claims and the lobby area is yellow and black---and extremely strange and large for a hotel. But for being the highest priced Holiday Inn Express in the Metroplex, I was surprised IHG would allow the property to charge more and offer less. The breakfast was $11.95 and was basically the same as the free breakfast buffets I have seen at other Holiday Inn Expresses. The pool areas are large and the Nautilus machines were in good condition except for the bicep machine, watch the arm pads and there is no water available. The property is under renovation, but reading other reviews this has been ongoing for more than a year and no workers seemed to be on the property during my 4 day visit. January 21, 2016
  • 2016-02-13 T13:03:34.656-06:00
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