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Rated 3.8 out of 5 by 68 reviewers.
Rated 4.0 out of 5.0 by Great service Overall good stay, just need some better pillows. I did book a king room and was instead given a queen. When I inquired, i was told no kings were available. I then showed the receptionist the holiday inn website, which says there were still more of the same king room I booked available. She said its wrong. July 18, 2014
Rated 5.0 out of 5.0 by Great location and good quiet time This is my second stay at this location,close to I-95 I always get a good night sleep. July 15, 2014
Rated 4.0 out of 5.0 by COMFORT LEVEL Welcome by staff was very friendly. Attended to my specifications with ease and acknowledged rewards member. Small problem with room, had to move, but manager accommodated and made us feel welcome. Would stay at this hotel again. My favorite food (wings) were the worst ever. Need another recipe. Other than that, wait staff and other food selections were very good. July 3, 2014
Rated 2.0 out of 5.0 by This property needs attention to details - toilet tank was running and handle is loose. - TV was not working properly, the screen kept frozen every 10 minutes, was told was Comcast. - Fridge was very noisy July 1, 2014
Rated 5.0 out of 5.0 great outstanding hotel ... nita did a great job hosting our group.. we will be back in about 3 months.. June 30, 2014
Rated 3.0 out of 5.0 by Fire alarm issue It was ok after the fire alarm kept us up till 11:30pm when the kids had to swim at 6:30 am. We were there for a swim meet that requiring much sleep. They did accomadate us on Sunday with a late check out. June 25, 2014
Rated 2.0 out of 5.0 by Find another place to stay in Richmond This hotel is definitely not up to Holiday Inn standards, and certainly not worth the rate we were charged. Property needs repairs and customer service is sub-par. June 21, 2014
Rated 5.0 out of 5.0 by Convenience Driving to New England from Florida. Very easy on and off Route 95. Food was quick and good. Room was clean. TV had the games I wanted. Easy to leave in the morning. June 18, 2014
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