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Rated 4.0 out of 5 by 48 reviewers.
Rated 4.0 out of 5.0 by Bartender Franchesca As a frequent guest for a number of years, after work or after a long drive, when Franchesca is tending bar I am always certain to have pleasant experience. Franchesca serves her patrons meals from the menu as well as any waitress while also tending bar. What sets her service apart from the norm is her caring personality and attention to detail. Thank you Franchesca! February 21, 2014
Rated 5.0 out of 5.0 by great service. Have stayed at this property many times. Will go back. February 14, 2014
Rated 4.0 out of 5.0 by Business trip I had to make a quick business trip to Richmond, and my stay was actually quite pleasant. The only issue was that the bathroom was FREEZING for half of the trip, and we had to turn on the blow dryer for awhile to warm it up. Other than that, I had no issues. February 11, 2014
Rated 4.0 out of 5.0 Hotel was clean and the staff were very friendly The only issue I had encountered was one day of the three I was there , my room was not serviced at all. The only food around is a Subway, Mcdonalds, & hotels restaurant. Hotels restaurant however had good menu choices and my meals were good, portions were plenty. February 9, 2014
Rated 5.0 out of 5.0 by The restaurant This hotel is just great. We stay there every time we travel to New Jersey, up and back. And every time we do this there is a problem at the restaurant. No chardonnay , other flavors but the one time the manager said I could bring my wine down. Always had a lager beer on tap not this time. My husband had to drink bottle beer and not a good selection. That's the only game in town you would think they would be stocked a little better. They also charge top $ . We were in Georgia at a restaurant connected to the hotel and it was only $2.45 a glass of wine and $1.50 for draft beer. The sports bar !!!!! needs to get their act together. January 29, 2014
Rated 4.0 out of 5.0 by Restaurant Hurt Overall Experience The actual hotel staff (front desk) was very polite and responded to any issue very quickly. The location of the hotel was a bit out of the way and there is only a Subway restaurant close by for eating options. While the Sports Grill on site would have been a convenient and fun option for food, the service was slow and unmotivated. If the restaurant was better, the location of the hotel could have been compensated for. January 27, 2014
Rated 2.0 out of 5.0 by Failed at the little things The room was a typical design and clean, and everything in the room worked. But the hotel failed at the little things: 1 - Only one soap in the room, so you had to move it from shower to sink and back. 2 - TVs didn't work in the fitness center. 3 - I ordered room service breakfast (toast and fruit), and the toast came with no butter or jelly. Who eats dry toast? 4 - In the conference room for breakfast they put out yogurt but no spoons, and muffins but no napkins or plates. Had to find someone to ask for both. December 8, 2013
Rated 4.0 out of 5.0 by Overall Good We were in the area on business, so the location was good for us. The front desk staff was very helpful and polite. The room was comfortable and everything so clean, except the carpet! There was a big stain and several small ones. Overall this is a nice motel and with a good carpet cleaning it would rate excellent with me. November 24, 2013
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