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Rated 3.9 out of 5 by 107 reviewers.
Rated 3.0 out of 5.0 by OK hotel, but problems with room. Came for a one night stay. The hotel is pretty nice, although the location is not the greatest. The heater in my room wasn't working. The repairman came twice and couldn't do anything about it, so eventually I was transferred to another room (more than two hours later.) The front desk clerk was helpful and courteous, but I was not offered a room upgrade or anything else as compensation. The new room was fine, however (although the heater was fairly loud, making it difficult to sleep.) November 22, 2014
Rated 5.0 out of 5.0 by outstanding service I had a two night stay and it was wonderful. The room was clean and the bar was great. The wifi was not that great but besides that everything else was outstanding. November 18, 2014
Rated 5.0 out of 5.0 by air conditioning I always enjoy staying at this hotel and stay often, and always in the same room. However, the only problem I had was with the air. I think it would freeze up and not put out cool air and I was too warm much of the night. This is NOT a normal issue. November 18, 2014
Rated 5.0 out of 5.0 by Great hotel Everything about our stay was great except the continental breakfast. It was very poor compared to other hotels we have stayed with. November 17, 2014
Rated 4.0 out of 5.0 by Nice hotel and great location This hotel offers a great bang for your buck, the location has easy access to downtown Richmond and major highways. I'd stay at this property again. November 17, 2014
Rated 3.0 out of 5.0 by Sketchy area, noisy in-room HVAC Not terrible, but not great. HVAC was loud and kept us awake all night. The in-house restaurant lost its cook that night and wasn't able to serve hardly any meals. Sketchy neighborhood, but nothing that would make one feel unsafe once inside. November 12, 2014
Rated 4.0 out of 5.0 by Nice Place The staff was very friendly. The room was clean and comfortable. November 6, 2014
Rated 5.0 out of 5.0 by Business stay Hotel was easy to access from I95. Was clean, staff was friendly, and parking was good. November 4, 2014
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