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Rated 3.0 out of 5 by 88 reviewers.
Rated 4.0 out of 5.0 by Another Great Stay at Another Great Holiday Inn!! What more can I say? Great Location. Super staff. Front desk was GREAT! VERY HELPFUL! February 25, 2014
Rated 5.0 out of 5.0 by Home Great staff... very friendly. Good nights sleep, was ready to perform brain surgery the next morning. :) Thanks for making it feel like home. February 13, 2014
Rated 1.0 out of 5.0 by Hairy hotel I have stayed at this property several times in last month or 2 and have not checked in and found a clean room on first attempt. Usually there are hairs in bed and sheets look like they have been slept on. On 2 instances I gave up looking and asked that hotel bedding be changed. Tonight I asked for new sheets and hotel sent up 1 sheet and bed spread. I asked for another sheet and 4 pillow cases which were brought to my door and handed to me and person left. I am about to change bedding for tonight and I will be working in area for next 2 months but do not think I will come back to this location after my 2 days are up for this stay.. January 29, 2014
Rated 4.0 out of 5.0 by what's up with the TV? The room was fine; service was fine, etc., but, there were ads on the TV that kept sliding into the picture every few minutes and obscuring about a fourth of the screen! The ads were a promo for the the LG TV themselves talking about Clear Voice etc.. This was very, very annoying and needs removed from the TV's. I don't know what kind of deal was done with LG to get those ads in there, but it needs to end! Thanks for listening. January 26, 2014
Rated 1.0 out of 5.0 by Swingers Party My family and I came to Richmond to spend the holidays with family after visiting Richmond during the summer to attend Redskins Training Camp. So we checked with no problems for the first couple days. Then things changed a bunch of high school basketball teams checked in and they were loud and over the place. So they checked out and then the swingers came to town you would have thought that they would be discreet but they weren't. They were wild and crazy from the time they checked in to the time they checked out. We will never ever stay here again. Please I urge you not to come no way near this hotel. January 10, 2014
Rated 2.0 out of 5.0 by Smoking Smell After we checked inn we went out for dinner. When we came back late night our romm smelled like some one smoked in the room. We told front desk they said they will come and check. But they never came. This room suppose to be non smoking room. December 17, 2013
Rated 5.0 out of 5.0 by Great customer service Our stay was fabulous with very excellent and comfortable beds. The front desk staff was very cooperative and gave the best customer service any guest could ever receive. December 14, 2013
Rated 4.0 out of 5.0 by breakfast We were told when we checked in that our breakfast would have a cost. We looked through the menu in our room and decided what we would order. We invited our daughter to join us at 7:00 am. That was the time given for breakfast to begin. At five after 7 the lights were turned on. We seated ourselves. About 5 minutes later, a surly lady came over and ask for our ticket. We told her we knew nothing about a ticket. She said since we did't have a ticket, we would need to pay for a continental or buffet breakfast. We told her we would like to order from the menu. She walked off without speaking. After waiting for her to return, we left for a restaurant. December 11, 2013
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