Rated 3.1 out of 5 by 121
Rated 4.0 out of 5.0 by Taste Great rooms with in room single cup coffee
I would recommend the Holiday Inn for a quick business trip over several other chains. I had stayed at a previous hotel just a day before and it was horrible. I didn't want to spend to much money since it was a last minute business trip so I chose the Holiday Inn. What a great choice. I will be back.
August 25, 2014
Rated 1.0 out of 5.0 by the D man worst holiday inn I ever stayed at
Checked in to room, toilet was filthy. Backed up when I flushed it. They moved me to a new room but unfortunately someone was in it when I opened the door (he wasn't happy). Moved to another room. Got a coupon for free breakfast at the hotel resteraunt. Had to help myself after sitting for 10 minutes with no service. Food was terrible, didn't eat it. Server ( or non server) accused my wife of stealing a yogurt. Front desk offered a coupon for breakfast. Didn't take it. Worst holiday inn I ever stayed at. It was absolutely terrible.
August 22, 2014
Rated 5.0 out of 5.0 by Martin73 Business trip made comfortable
As a business traveler, this hotel provided all that I needed while in town. Friendly staff, clean hotel, comfortable room.
August 22, 2014
Rated 1.0 out of 5.0 by Upset 1 Do not stay at this property.
Horrible experience at this hotel. This Holiday Inn is no where near the quality of other Holiday Inn's that we have stayed in. From our short and last stay at this property, it is very obvious that there is an insufficient and/or in experienced management in place. This property should not be part of the Priority Club list. Had to wait for a room that I had a confirmation for because none were available. On our second night stay, our room as of 4:45pm was never serviced by housekeeping. We asked for a replacement box of tissues for the empty box from the bathroom and was given a roll of toilet paper. When asked for a manager, "none" were available on site. All the personnel that we dealt with were polite and apologizing, but the overall management of this property is lacking and needs to be addressed.
August 21, 2014
Rated 4.0 out of 5.0 by greymal Excellent bar staff and breakfast
Friendly bar staff, breakfast is a good value and rooms are comfortable
August 19, 2014
Rated 5.0 out of 5.0 Great experience, well cleand and friendly employees
My experience t the Holyday Inn in the Richmond area was great I would recommend to any of my friends and family. The hotel is clean, welcoming and well located.
August 19, 2014
Rated 2.0 out of 5.0 by pjbike trip
lousy place . worst hi i have stayed in. the swimming pool was not working.
August 18, 2014
Rated 4.0 out of 5.0 by TravelHighness Close to Historic Sites, really comfortable bed.
This stay served our purpose to visit historical sites, which were close by and then move on to other cities.
The room was quite comfortable. It was easy to relax and unwind.
Location is perfect for shopping and dining experiences,
Grocery store has a wonderful selection of fine wines and snacks for the room.
Breakfast was much higher end than I expected, and something different each day.
August 12, 2014