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Rated 3.1 out of 5 by 122 reviewers.
Rated 4.0 out of 5.0 by great value As a business traveler and an IHG member, this location fit the bill for what I needed. 3 big priorities while travelling are a good fitness center, clean room and a good, complimentary breakfast. This one was great. August 28, 2014
Rated 4.0 out of 5.0 by Great rooms with in room single cup coffee I would recommend the Holiday Inn for a quick business trip over several other chains. I had stayed at a previous hotel just a day before and it was horrible. I didn't want to spend to much money since it was a last minute business trip so I chose the Holiday Inn. What a great choice. I will be back. August 25, 2014
Rated 1.0 out of 5.0 by worst holiday inn I ever stayed at Checked in to room, toilet was filthy. Backed up when I flushed it. They moved me to a new room but unfortunately someone was in it when I opened the door (he wasn't happy). Moved to another room. Got a coupon for free breakfast at the hotel resteraunt. Had to help myself after sitting for 10 minutes with no service. Food was terrible, didn't eat it. Server ( or non server) accused my wife of stealing a yogurt. Front desk offered a coupon for breakfast. Didn't take it. Worst holiday inn I ever stayed at. It was absolutely terrible. August 22, 2014
Rated 5.0 out of 5.0 by Business trip made comfortable As a business traveler, this hotel provided all that I needed while in town. Friendly staff, clean hotel, comfortable room. August 22, 2014
Rated 1.0 out of 5.0 by Do not stay at this property. Horrible experience at this hotel. This Holiday Inn is no where near the quality of other Holiday Inn's that we have stayed in. From our short and last stay at this property, it is very obvious that there is an insufficient and/or in experienced management in place. This property should not be part of the Priority Club list. Had to wait for a room that I had a confirmation for because none were available. On our second night stay, our room as of 4:45pm was never serviced by housekeeping. We asked for a replacement box of tissues for the empty box from the bathroom and was given a roll of toilet paper. When asked for a manager, "none" were available on site. All the personnel that we dealt with were polite and apologizing, but the overall management of this property is lacking and needs to be addressed. August 21, 2014
Rated 4.0 out of 5.0 by Excellent bar staff and breakfast Friendly bar staff, breakfast is a good value and rooms are comfortable August 19, 2014
Rated 5.0 out of 5.0 Great experience, well cleand and friendly employees My experience t the Holyday Inn in the Richmond area was great I would recommend to any of my friends and family. The hotel is clean, welcoming and well located. August 19, 2014
Rated 2.0 out of 5.0 by trip lousy place . worst hi i have stayed in. the swimming pool was not working. August 18, 2014
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