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  • 1 888 HOLIDAY
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Rated 3.6 out of 5 by 197 reviewers.
Rated 5.0 out of 5.0 great service The staff was very helpful, rooms were clean and the wait staff in the restaurant was extremely pleasant attentive and clean. You were happy to leave them a nice tip. They earned it. April 23, 2015
Rated 3.0 out of 5.0 by Business Trip Great customer service. Room was a bit out-dated. Not enough counter space and furniture/carpet was run-down. April 23, 2015
Rated 3.0 out of 5.0 disappointed I stay in Holiday Inns all over the East coast and this is the first time that I can say I was totally disappointed in a stay. The first room I checked into was dirty.The floor had trash all around the waste baskets in bath room and bed area. I finally called downstairs to complain (which seemed to annoy the front desk clerk) when i found several hair in the bathtub and on the bathroom floor. I was moved to another room down the hall only to find later that it only had WARM water and not HOT. I did not call again downstairs as I was on in for one night. I will say that the staff during the morning breakfast buffet was awesome as well as the lady working the bar in the evening. This hotel is an old property and it shows. Location is great, but that is the best I can say. I do not think this will be a property that I choose again. April 22, 2015
Rated 5.0 out of 5.0 by Breakfast Hostess Flo was a bright spot every morning, she made us feel welcome and was always where we needed her.The food was excellent and well prepared, Will eat breakfast there if we return to this area. April 21, 2015
Rated 5.0 out of 5.0 by VIP Treatment On my first evening at the hotel I went to the dining room an hour before they opened. (I thought it was an hour later than it actually was). Rather than sending me away, the bartender/waitress (?) offered to get me some hot tea explaining that the kitchen staff was doing the prep work required to open. When I mentioned what I intended to order, she replied that it would be easy to prepare that in a short amount of time. She was very gracious, very efficient, and if all employees had her attitude there would be a lot more repeat customers. April 20, 2015
Rated 4.0 out of 5.0 by Awesome Stay I would recommend this hotel the rooms were clean and the staff friendly. I only had a small issue with my food selection due to my restricted diet due to medication. But the food was great. April 20, 2015
Rated 5.0 out of 5.0 by Exceptional Service Had a wonderful stay at this facility and will be using it for all of our agency business travel needs in the Richmond area. Staff were wonderfully helpful, the rooms were well appointed and very clean. The beds were very comfortable after a long travel day. I would highly recommend this hotel. April 16, 2015
  • 2015-04-24T12:35:20.229-05:00
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