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Rated 3.6 out of 5 by 235 reviewers.
Rated 2.0 out of 5.0 by Disappointed Overall quite disappointed - saw cockroaches in the hotel, the bath room sunk was not working properly and it was very obvious that the bed sheets and pillow covers were not changed after the last guest. July 19, 2015
Rated 5.0 out of 5.0 by Polite hotel staff and comfortable bed and pillows Just stayed one night, but the room was very spacious and clean. Hotel staff was helpful and would use this hotel again if I come back to Richmond VA. July 11, 2015
Rated 5.0 out of 5.0 by Great place to stay The staff were wonderful from the front desk to the bartender to the housekeepers. Everyone was very nice and spoke each time they saw us. The hotel itself and the rooms were very clean and comfortable. And you can't beat the location. July 10, 2015
Rated 5.0 out of 5.0 by Great Hotel Very convenient to University Hospital area. Would not hesitate to stay here again. Loved not having to go out for dinner, very clean, great staff. Full breakfast not complimentary. Overall a restful stay, Good food, quiet, safe, with many amenities. Wish I had stayed here on my previous visits to Richmond. July 7, 2015
Rated 4.0 out of 5.0 by Convenient and accommodating. Holiday Inn Express is just right for the accommodations needed when my family was brought into town for a youth lacrosse tournament. In fact, my family stayed at two more Holiday Inn Expresses the following weekend in different townships for more travel needs because our positive experiences with Holiday Inn Express and its reputation for providing exactly what we need for overnight travel. June 30, 2015
Rated 2.0 out of 5.0 Bed felt as if falling off stand No light in bathroom. The floor was dirty and the room had a mildew smell in it. As I checked out the young man didn't say thank you or have a great day. I did let him know about the things wrong in the room and he said he would have some one check on it but he never looked at me. I had to ask for a receipt . He didn't had it to me he laid it on counter. June 28, 2015
Rated 5.0 out of 5.0 by Great service Holiday Inn provided great service and paid attention to my issues. June 25, 2015
Rated 4.0 out of 5.0 by P's get away Nice hotel. The staff was friendly and rooms clean. June 24, 2015
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