Rated 3.8 out of 5 by 273
Rated 5.0 out of 5.0 by PITCHFORD Best hotel in Richmond.
Love the staff there. Terry, the manager is always there ensuring that everything is running well. Akir keeps the front desk going to please me, and I'm sure others; he makes me feel special. Michael just spoils me and makes my day. Joe and Chris continue to feed me well. Joe still has the greatest personality and the largest smile. Gershom in the dining room is so professional. Justin remembers what we normally order. Brianna, Kate and Paris are special at the front desk.
I love going to this hotel, and will be on-site November 22.
November 18, 2015
Rated 5.0 out of 5.0 by Alley16 Staff
Ravi helped me with the computer. He was patient and very helpful
Kate helped me find another hotel when I showed up without a reservation this was great considering I did not know the area
November 14, 2015
Rated 4.0 out of 5.0 by ChristineDC Good value. Good location. Great staff.
Good location when traveling into Richmond from the North, and easy to get to the Virginia Museum of Fine Arts and Carytown. Great staff - knowledgeable
November 13, 2015
Rated 4.0 out of 5.0 by Ken241 Hotel Stay
Nice hotel. Staff will meet your needs.
Clean, decently priced.
November 9, 2015
Rated 4.0 out of 5.0 by Rover_LWB Overall good value
clean property, attentive staff. not five star, but not five star prices either. good value overall.
November 3, 2015
Rated 5.0 out of 5.0 by KayKay7 Plan to stay again ... great staff, service and experience
With a very late check-in from a long trip, the front desk staff was extremely friendly and helpful with a speedy check-in. Although my room was close to the elevator, my rest was not interrupted. Bathroom was clean and bed was very comfortable. I definitely plan to stay here again.
November 2, 2015
Rated 5.0 out of 5.0 by Marcy12 Breakfast
Excellent service when an electrical problems were encountered.
October 30, 2015
Rated 1.0 out of 5.0 by Sdott The only good service was the bartender
This holiday inn I will never stay there again the room I was in was smelly I had to go buy air fresheners the shower was broken water shooting all over the place and the phones didn't WORK I just checked out early and stayed somewhere else!!!
October 28, 2015