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Rated 4.1 out of 5 by 69 reviewers.
Rated 4.0 out of 5.0 by Nice new property, restaurant staff need to improve service Very nice room and pool. Less than two years old. Wait staff insisted that a cinnamon roll was in fact French toast. Other wait staff were less than thorough in service . Food was good February 15, 2014
Rated 5.0 out of 5.0 by Good Hotel I would recommend this hotel to anyone traveling on I-70, it is easy off and on. food at hotel or near by. Ample parking for Trucks. February 14, 2014
Rated 5.0 out of 5.0 by Super nice location close to I-70, restaurants, and historic richmond sights. the bar and restaurant were clean, and inviting. Breakfast was very good. I had a minor problem in my room, and it was taken care of promptly. If I had a magic wand, and could change anything.......it would be the addition of DIET PEPSI in the cooler for the enjoyment of guests who prefer PEPSI over Coke. February 9, 2014
Rated 5.0 out of 5.0 by Super Service Still doing better each time I drop by and stay. Give them a try. February 2, 2014
Rated 5.0 out of 5.0 by Great Hotel would highly recommend Stayed at the hotel while receiving treatments at a local hospital. The staff could not have been nicer, the evening desk person was very accommodating and helped us secure a room even though the hotel was almost fully booked, she is an outstanding asset to the hotel. Breakfast was good, the breakfast server also went out of her way to accommodate us. Room was very comfortable, clean and new, the sizing of the room compared to similar HI or HIEx properties was generous. Would certainly recommend the hotel without reservation. January 31, 2014
Rated 4.0 out of 5.0 by Nice hotel, nice location, reasonable price I've stayed here several times on business. The staff has always been friendly; reservations have been ready, upgrades offered in deference to points status. The little touches in the hotel are appreciated; the fruit/vegetable laced ice water offered in the lobby, automatic entry doors, and the fact that all room doors have quiet closing mechanisms. My rooms have always been clean and comfortable. I stayed during the "arctic vortex" and the hallways to the rooms were ice cold, but I think that was a technical difficulty that had to be fixed by heating/cooling experts. At least the rooms were cozy. January 13, 2014
Rated 5.0 out of 5.0 by Overnights at the holiday inn Love it here. The holiday inn is very reasonable and accommodating . Our child is in the Christian boarding school in Richmond. My husband and I have been coming back and forth from Michigan since Sept. Our overnight rejuvenation for the drive back here at the holiday inn is perfect for us. Highly recommend ! :) January 7, 2014
Rated 2.0 out of 5.0 by new hotel loud room was too loud-noise from both adjacent rooms and outside plus hallway noise.walls too thin.one of two elevators out resulting in long wait times to go to rooms.not enough staff for hotel.quality poor compared to old site directly across street.no one paying for the breakfast-should have been free for the price. January 3, 2014
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