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Rated 4.2 out of 5 by 118 reviewers.
Rated 5.0 out of 5.0 by Awesome! This hotel is up to date and looks very nice in and out. Went away just for a relaxing weekend and we got it. Would go back anytime. Enjoy it if you decide to stay! August 15, 2014
Rated 4.0 out of 5.0 by New and clean, but needs a little My family stayed at the Holiday Inn in Richmond while returning to the Midwest from a vacation to the east coast. The day's drive was stressful, and so we looked forward to staying in a clean, new hotel. I give this Holiday Inn very high marks for cleanliness, décor, friendliness and attention of staff, comfort and cleanliness of the room, and overall feel of safety and comfort. It was a relaxing place to stay after a day of hard travel. That being said, the facility seemed more like a Holiday Inn Express than a regular Holiday Inn. When I reserved the King Suite, I expected what I have found in other HI's - King bed in separate room with comfortable large seating area and a full kitchen. This seemed more like regular size hotel room with a partition wall dividing the room in half. Small fridge and microwave in room and a loveseat sleeper/sofa. It was just smaller than I was expecting based on past experience. Also, I like the free hot breakfast at other Holiday Inns we've stayed at - but no free breakfast here, not even continental. So from a value standpoint, I felt like it wasn't as good of a deal as past experiences. Finally, the location is a little hard to get to. Access road to this facility passes a different hotel and is a little narrow. I would be willing to stay there again if passing through because of the attentive and professional staff and nice facility, but I wouldn't get the suite, (and if I found an equally clean hotel with free breakfast, I'd probably stay there). August 14, 2014
Rated 5.0 out of 5.0 by Excellent Staff I always enjoy staying at this Holiday Inn because of the friendly staff and the service they provide. August 9, 2014
Rated 4.0 out of 5.0 by More expensive than DC This is a nice hotel. The staff is incredibly friendly and the rooms are nice. But the prices for Richmond Indiana shouldn't be the same as Washington DC. For the price of the room, the breakfast buffet should have been complementary. The noise was not excessive, but I could hear the room above me walking around at night and in the morning - so I'm grateful they weren't louder than they were. I've consistently learned with Holiday Inn that the floors/ceilings are paper thin. I'll be back when I need to, but if more competition is built along that exit, they are going to have to differentiate themselves by price or quality. August 9, 2014
Rated 5.0 out of 5.0 by Always a nice place I've stayed at multiple properties around central and eastern Indiana and the Holiday Inn Richmond is my preferred hotel. It is always clean and the staff is friendly. They typically try to upgrade my room when possible. The restaurant/bar has been good every time I've dined there. I've also used their small fitness center and it has always been clean. They don't have any free weights or anything but do have two treadmills, a stationary bike and (I think) an elliptical. August 8, 2014
Rated 5.0 out of 5.0 by fantastic hotel in Richmond A great surprise! A new, modern, high comfortable, super clean, good beer, good location. The only nice additionI would be for a of good spin cycles in their small gym or a pass to use a a local health club. A first class hotel at a great holiday inn rate. August 7, 2014
Rated 5.0 out of 5.0 by very good I stay in hotels 20 to 50 nights a year. This hotel is a newer one. It is clean and the staff was friendly. I did not use the pool or eat at the hotel. August 7, 2014
Rated 5.0 out of 5.0 by internet and comfort of bed Everything met my expectations .The Barmaid at the lounge that was serving drinks She did an excellent job. August 3, 2014
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