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Rated 4.3 out of 5 by 142 reviewers.
Rated 5.0 out of 5.0 by Way to GO!!! Had a wonderful stay and a fantastic breakfast in the morning. The price was very reasonable. Would definitely stay there again. October 15, 2014
Rated 5.0 out of 5.0 by Clean room Very clean room and hotel. Would not hesitate to stay there again. October 14, 2014
Rated 5.0 out of 5.0 by Dinner was outstanding, not "Hotel Food" All in all a very nice hotel. The dinners were outstanding, more like five-star than "Hotel Food". I look forward to eating there again. October 13, 2014
Rated 5.0 out of 5.0 by A Full Service Hotel for business people Being on the road quite frequently, being able to enjoy a full service Holiday Inn is a real treat. This hotel harkens back to the day when full service was the norm and business people where pampered. Stay here and enjoy! September 30, 2014
Rated 5.0 out of 5.0 by The Best Stay in Years Great Place Great stay Great people will go back to this place over and over September 26, 2014
Rated 5.0 out of 5.0 by Excellent experience Friendly staff greeted me on the way in, asked if I needed anything every time I walked by, room was great, location was great. Food (breakfast and dinner) was wonderful. Everyone was friendly and accommodating. September 26, 2014
Rated 5.0 out of 5.0 by Simply the best. Spent 10 days in varying IHG properties while receiving treatments for cancer in Philadelphia. It is a two day trip by car to Philadelphia from St. Louis. I took three days on my way home. My last stay was my best. I was so disappointed with my experiences in Philly where I stayed a week, that the Richmond location, and the lovely staff was like a balm that soothed me. Every person I had contact with,went beyond service. They cared, they gave of themselves. They took my plight and care, personally. That experience is elusive in today's service industry. I had experienced so many times before, in the past, that I expected the same on this journey. I found it only at Richmond. Thank you know who you are. September 24, 2014
Rated 3.0 out of 5.0 by Dirty appearance and no breakfast bar This hotel has a modern appearance bu is lacking additional cleaning. The carpets appeared dirty throughout the building. The exercise room can use additional equipment (weights?) and he pool needs cleaned. The other issue is a lack of a breakfast bar. For the price of stay, this should be included. I travel on business frequently to this area and others and have recently stayed with another hotel chain. HI used to be my first stop for reservations but I've had a better experience lately and plan to move HI down a notch or two. This hotel will not be my first choice when coming to this area. Sorry ... September 20, 2014
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