Rated 4.4 out of 5 by 208
Rated 5.0 out of 5.0 by MaureenandJohn Friendly staff, convenient room service
Holiday Inn was comfortable, clean, and staff were friendly and professional. Especially enjoyed well-priced room service for breakfast and dinner, along with in-room fridge.
May 23, 2015
Rated 5.0 out of 5.0 by claude2 2 minor improvements
1 - staff should occasionally check quantity, temperature, and quality of coffee, rather than waiting for a guest to point that only tepid dregs remain
2 - as the day progresses, the fruit-flavored water is depleted and replenished with water and not additional fruit; this results in water-flavored water, even though its appearance is still attractive due to the fruit still in the glass dispenser container
May 22, 2015
Rated 5.0 out of 5.0 by jet122 Nice room and good service
We enjoyed our stay. The staff was very nice, especially the cleaning staff and waitresses. We liked the coffee, tea and water options available all times of the day.
May 21, 2015
Rated 5.0 out of 5.0 by REG60 Clean and Comfortable
A pretty new hotel. Very clean.
Friendly, professional staff.
May 20, 2015
Rated 5.0 out of 5.0 by Kat92 Modern, Clean Hotel with Outstanding Staff
I had a fantastic experience here!
I've traveled a lot for business and vacation, and this was one of the best experiences I've had. The hotel was brand new and very modern with amenities including a full bar and restaurant, as well as a pool. In the lobby, there was fruit water and coffee, along with drinks, snacks and meals that you could purchase.
The rooms were extremely clean and large, and the bed was very comfortable. When we got into our room, there were several notes left, encouraging us to have a great stay. The Internet was complimentary, which is sometimes rare to find, and worked well enough. Above all, though, the staff went out of their way to make sure we had a great stay, asking us if we needed anything and greeting us any time they passed.
If I return to Richmond, I will certainly stay at this hotel.
May 18, 2015
Rated 5.0 out of 5.0 by wrkng123 Comfortable bed and great service
Probably the nicest hotel in the Richmond Area. I will definitely be staying here again.
May 11, 2015
Rated 5.0 out of 5.0 by RaeC Comfort
The very comfortable bed gave us a wonderful nights sleep. Also the quietness was appreciated. The
room was clean and pleasant to the sight. Your staff
was very pleasant and helpful.
May 6, 2015