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Rated 4.4 out of 5 by 314 reviewers.
Rated 5.0 out of 5.0 by Fantastic Staff Sets this place apart! Traveling from out of town, I was blown away by the staff at this hotel. The Richmond site met all of my standard expectations without any surprises. It's a standard chain hotel, standard room, standard common areas, standard showers. No surprises or upgrades. The people, however, make the difference. I was absolutely blown away by the enthusiasm and pride that the front desk and restaurant staff. I have simply never had better service outside of a cruise ship! February 5, 2016
Rated 4.0 out of 5.0 by Nice Hotel Nice Hotel. Reasonably priced. Staff very friendly and helpful. Only complaint is not enough TV channels to choose from. February 5, 2016
Rated 5.0 out of 5.0 by Nice, easy, convenient Good, solid, no hassle experience. Recommend highly. A no-brainer. January 31, 2016
Rated 5.0 out of 5.0 by Comfortable rooms and great staff and service I most diffently recommend to all my family and friends to stay here. The staff and service was outstanding. We had reserved the banquet room for my nephew 3 year old birthday. And the staff made us feel right at home. They had a wonderful time. Thanks so very much January 30, 2016
Rated 5.0 out of 5.0 by Nice, friendly employees I did not have a reservation but the desk clerk was helpful and took away my panic. The room was spotless. I wish I would have had time to relax and enjoy this outstanding hotel, but business did not allow this. I used to live in Richmond, and this is by far the nicest hotel I've stayed in while visiting. January 29, 2016
Rated 5.0 out of 5.0 by Great Stay Very personable, friendly! All around great stay! Clean, and comfy! January 24, 2016
Rated 5.0 out of 5.0 by Richmond Holiday Inn Our stay at the Richmond Holiday Inn was warm and comfortable which was very important for the reason we were there. It exceeded all of our expectations! January 17, 2016
Rated 5.0 out of 5.0 by Richmond - in the winter Warm and comfortable rooms with a friendly attentive staff. January 17, 2016
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