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Rated 4.5 out of 5 by 214 reviewers.
Rated 4.0 out of 5.0 by easy stay Decent hotel. Close to the airport and business's in Richmond. Restaurant onsite, great staff, comfortable beds. Not a 5 start but very comfortable and an easy stay for a few days of business in the area. A pool and better fitness center would be nice. March 30, 2015
Rated 5.0 out of 5.0 by Bedroom Lighting Like most HI Brands and expresses, The lighting in the rooms are not efficient. Rooms are too dark - even with all lights on. Bathrooms lighting is good, but the room itself needs to be brighter. Provide more fixtures with dimmers for the folks that dont need all that light. I do not have eye problems, just need more light when I am working at the desk. March 29, 2015
Rated 5.0 out of 5.0 by Good overall Always has been reliable service and quality. Would recommend to all people I know who travel for business or pleasure. March 23, 2015
Rated 4.0 out of 5.0 by Responsive staff Staff were very friendly, approachable, accommodating, and professional. Very helpful! March 23, 2015
Rated 5.0 out of 5.0 by Beware of online booking but great hotel! Their website is misleading and they don't seem willing to change anything. First, this is NOT the HI Express on Bridgeport although they have nearly the same name. It is way too easy to book the wrong hotel. And if you pay the prepaid rate, you're in trouble. I tried to hate these guys. I really did. But once I got settled in the hotel, they won me back over. Great property, great restaurant/bar called Fogg N Sudds. But most of all, great people. From the front desk staff (Jon) to the housekeepers (Mala), they went waaay above and beyond for me -- and I was a real jerk to them before my stay began. This is a great hotel. You should stay here. You'll be glad you did. March 16, 2015
Rated 5.0 out of 5.0 by A great place to stay after a long flight This is a great place to stay en route. After a trip to UK and a flight the following AM I was very to find the hotel quiet and relaxing. I was able to get a good night's rest March 12, 2015
Rated 2.0 out of 5.0 by Unlikely location for a hotel This hotel is located behind a car dealership and it is not obvious to find. It is far from the places of interest in Richmond, BC. The views out the window is a car dealership parking lot. Nothing inspiring just a room over to close your eyes and go to sleep. They charge the same or higher rate as hotels that provide breakfasts. Overall, just a below average deal. March 4, 2015
Rated 5.0 out of 5.0 by Comfortable room with great service Convenient access from the airport. I was able to park a large pickup truck. Very accommodating staff. Really liked the Wednesday evening get together. March 4, 2015
  • 2015-03-31T10:20:34.059-05:00
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