Rated 3.9 out of 5 by 328
Rated 5.0 out of 5.0 by SanchoPanza Great location and extremely professional staff
Practically all the employees were eager and more than able to help with their service. The location could not be beat for transportation as well as walking, along with other amenities like stores and shopping. The tourist desk in the lobby was especially helpful.
July 28, 2013
Rated 4.0 out of 5.0 by ROBJfromPHX Excellent Location, Nice Room, Huge TV, Less Expensive than Others
Excellent Location, quite location, 1 block from major street of Davies, and hippie street Granville.
Nice Room, with Huge TV,
Less Expensive than Others in area
July 27, 2013
Rated 4.0 out of 5.0 Great stay
The bed was super comfortable with several options of pillows. The floor was quiet but I did have issues with my card taking me to the wrong floors. The shower had lots of pressure and the soaps and shampoo smelled great. Overall I had a good stay.
July 22, 2013
Rated 4.0 out of 5.0 by MJPW Great Location
Overall, everything at this Holiday Inn location was very good. Nice room, nice facilities, clean. The staff was friendly and helpful. Having never been to Vancouver, we did not know if this location truly was a "great location". It is !
We booked a hop on hop off bus through the hotel, and the stop was across the street. Most everything we wanted to see was walkable from the hotel.
July 18, 2013
Rated 4.0 out of 5.0 by mumsie comfortable and affordable
very comfortable rooms, great rates, great facilities, conveniently located and great outdoors area for smokers
July 18, 2013
Rated 4.0 out of 5.0 by Eskimo12 Quiet rooms. Parking great for cruise ship.
Nice clean rooms & quiet. Great parking for cruise ship.
July 15, 2013
Rated 4.0 out of 5.0 by checkers925 holiday inn
my wife and i stayed at the holiday in for two nights, prior to boarding a train to Banff. The rooms were large and spacious. very comfortable. the staff were outstanding. we certainly would dgo back budt if we go back it will be for a longer time.
July 13, 2013
Rated 4.0 out of 5.0 by Warren789 Located between the Granville Island and Cruise Terminals
Walking distance to Granville Island and Cruise Terminals. Room was clean and fairly quite even though window was facing the street. Starbucks is across the street!
July 12, 2013
Rated 5.0 out of 5.0 by mjbc great staff and helpful
congratulations you made our stay most enjoyable
The staff were friendly and the rooms were great and staff knowledge good. well done
It was great to be able to meet a number of the staff at their welcome drink afternoon.
July 12, 2013
Rated 3.0 out of 5.0 by yellowbelly check in
On arrival at check in there was no priority desk we waited for over 20 mins the girl did not notice we were club members the keys and breakfast tokens were not ready and had to be filled in by hand. Our luggage which arrived from the rocky mountaineer was just stood in the entrance, not securely stored. Our room was up a flight of stairs which was difficult for us. Other people were also having difficulties checking in.
The upside of the hotel was the restaurant which was very welcoming and the food was of a good quality.
July 12, 2013
Rated 4.0 out of 5.0 by elainetravels Great location
Hotel was a great value - location allowed us to navigate around the city really easily.
July 9, 2013
Rated 4.0 out of 5.0 by Renamus Great staff, rooms variable
I had a good stay at the hotel, and found the hotel staff to be incredibly helpful. The first room I was allocated on the excutive floor was pretty poor (very stale smell, ineffective air conditioning), but the duty manger helpfully moved me to a far better room, and I had a relaxing stay. I had breakfast both mornings, which was fine, and I tried the hotel gym, which was well equipped and quite quiet the days I was there. The hotel is about a 10 minute walk from two of the Canada line stations, so handy for the airport (as well as most attractions).
July 6, 2013
Rated 4.0 out of 5.0 by Bellinghammatt Vancouver HI
Tim at the bar is excellent! He's probably the main reason we keep coming back to this location (although the facility is nice, too).
July 6, 2013
Rated 3.0 out of 5.0 by TWINK Comfortable but lacks personal touch
Hotel good location for downtown amenities . Clean and spacious rooms and the beds very comfy. Breakfast was included in our rate but was specified that only three items from either the buffet or hot plate was offered and ONE drink. Dinner wa a no no - we were unable taste the food as having waited for ten minutes and being totally ignored by all the staff we walked away and dined elsewhere.. In all it was a comfortable stay but with lack of interest taken by the reception staff , and the lack of attention of the gentleman sitting on a computer in the middle of the lobby who was there to help with excursions and general interests of the city, I feel that the staff need refocusing on customer care.
July 5, 2013
Rated 2.0 out of 5.0 by thetraveler101 NO INTERNET
I have stayed at this hotel for all my business trips to Vancouver, (3-4 nights, 3-4 times a year for the past 10 years. I must now say I am not staying there any further. During my last trip in March 2013, I could not use the internet because it was sooooo slow or did not connect at all. I connect fine to the wireless but the hotels internet is the worst. I complained but had no internet during my stay. I just returned from my latest trip in June 2013 and the same problem. I complained and the staff had no explanation, they were well aware of it from others complaining. So again I spent my business trip with no internet. As the rest of the traveling business people know, the hotel MUST have internet so we can take care of business on the road. It is obvious this hotel is not fixing this problem and perhaps is not concerned with business travelers so I have stayed there for the last time. I also miss the nice couple who ran the gift shop they removed.
July 2, 2013
Rated 4.0 out of 5.0 by premed2013 Great location for visiting sights in Vancouver
We enjoyed our visit to Vancouver while staying at this Holiday Inn. The hotel was walking distance to most of the sites. It was also across the street from a Hop on Hop Off Trolley stop which made it very easy to see the city sights.
They had a good breakfast buffet. I would have liked it to include fruit and be a bit less expensive. The rooms were nice and the staff was friendly and helpful.
We would stay here again while visiting Vancouver.
June 28, 2013
Rated 3.0 out of 5.0 by GeordieBloke Holiday Inn Vancouver
Comfortable hotel a short walk to financial district at a reasonable price. Rooms are comfortable and the pool is pretty nice. Breakfast is great value. Elevators are slow and the high speed internet is poor - not enough bandwidth for the average business guest.
June 27, 2013
Rated 5.0 out of 5.0 by Merley Great place to stay in downtown Vancouver
At the downtown Vancouver Holiday Inn every staff member we encountered during our stay was extremely helpful and nice. The front desk staff instantly moved my reservation to a differently-appointed "family" room when we requested an additional bed, and gave us a key for each adult in the room without being asked. The housekeeping staff were friendly and quickly supplied the few additional items we needed, and various staff cheerfully gave us directions and tips on where to park, which elevator to use, etc.
The location is excellent for walking and sightseeing in downtown Vancouver. The rooms were very clean, the beds were comfortable, and there was a large outdoor patio/balcony off the second floor conference area for the smoker in our family. And the price for a 6-person family room was very reasonable for Vancouver.
For a fresh, reasonably-priced, centrally-located hotel in downtown Vancouver--one with very helpful and friendly staff--I can highly recommend this Holiday Inn.
June 20, 2013
Rated 4.0 out of 5.0 by VirginiaGary Good Location in Downtown Vancouver
We enjoyed our stay at the Holiday Inn Downtown. It was reasonably priced and conveniently located close to most major attractions in downtown Vancouver. I'll be using the hotel for any future visits to that city.
June 14, 2013
Rated 5.0 out of 5.0 by ptthom Pleasant stay at Holiday Inn Downtown Vancouver
A group of 8 of us stayed at this hotel in May 2013 for 3 days. The hotel was conveniently located to the downtown area and with many choices for food outlets within walking distance. The staff were efficient and courteous and took immediate action when we requested for something. An additional plus point is the availability of coin-operated laundry machines. The customer service representative gave each of our 3 rooms a complimentary basket of fruits because of an error in the reservation process. We had a pleasant stay and would definitely consider staying here again.
June 12, 2013
Rated 5.0 out of 5.0 by dt1304 Great comfort, great staff
We spent a couple of nights here in a family room pre cruise and from the moment we arrived and checked in, we were all blown away by the fantastic staff at check in and the cleanliness of the hotel and room.
The quality of the breakfast was superb and excellent value and the staff at breakfast were even better than the staff at check in. (Tough to beat the check in staff)
The hotel was in a pretty good location for our requirements and we walked everywhere. Walking around at night was a little "seedy" as I had young kids with me but this did not detract from our overall stay and impressions of the hotel and its location.
Would I stay here again? In a heartbeat!!!
June 10, 2013
Rated 5.0 out of 5.0 by hummingbird84 comfy and clean
I have stayed at this particular Holiday Inn and Suites in Vancouver BC on Howe Street and each time I stay, I have a wonderful stay. The staff are so welcoming and ready to help you and efficient. Especially the chambermaids, they are friendly and eager to help you. The rooms are clean and comfy and modern. The overall atmosphere is awesome, thanks to you all!!!!!
June 10, 2013
Rated 3.0 out of 5.0 by weiner2 Was too busy and the beds were not comfortable
The area were suppper and breakfast was too small. Also the beds need to be changed out as they are not comfortable
June 9, 2013
Rated 3.0 out of 5.0 by chuckie41 Noisy
Yes! centre of town can be noisy!
The soundproofing in this hotel ought to be improved: not only street noises and loud pedestrians but sounds from the neighboring room were quite audible in our rooms (619-621). Movie service was not operating and wake-up call was 15 minutes late due to some technical difficulty.
Is it possible to have a listing of local radio stations as well as the listing for TV stations?
June 8, 2013
Rated 5.0 out of 5.0 by Teresa1234 Great Value
We stayed here for two nights after our cruise ended in Vancouver. It was close enough for my husband and I to walk from the cruise terminal, although I wouldn't recommend this with luggage; my parents took a cab from the terminal to the hotel and it was under $10.00. There are two hop-on, hop-off bus tours that stop directly in front of the hotel, so it was very convenient from a tourist standpoint. It was a great value compared to other hotels in the area that we checked out, and the recent renovation was evident and beautiful. It felt more like a boutique hotel than a chain. We were very happy with our accommodations and overall experience, and we would choose this hotel again if we ever wind up back in Vancouver.
June 7, 2013
Rated 5.0 out of 5.0 by chinaman clean & tidy hotel
great staff & service in restaurant.,
helpful staff at reception, she got us a limo to airport instead of two taxis at same cost, for six passageners.
information/tour desk, got us a telephone number in Victoria
from an address.
comfortable bed, would recommend to friends, or stay again.
June 4, 2013
Rated 2.0 out of 5.0 by MattFromKC Could have been better
I expected more from this larger hotel in the middle of Vancouver's bustling downtown area. My first shock was the $20/day parking fee that was assessed. The second negative experience I had was waiting for my room to be ready even though I had called and asked for, and was granted, a noon check in. I was initially told my room wouldn't be ready until 4pm, however, it was ready at 1:30. Things were looking a little better. When I got to my room, it was musty and smelled like I was the first person to use it in over a month. The A/C worked sporadically, but the balcony was nice, albeit small. My biggest complaint was the internet service. The wifi in this hotel was absolutely horrible. Out of the four days I was there, i had wifi connectivity for maybe 6 hours. I even called the front desk to inquire about this and was told by a nice young lady, "it might be because you have an American phone." Needless to say, nothing was done about the service during my stay. The staff was okay, but didn't do anything great or go out of there way to make me feel welcome, and apparently people from or traveling to Vancouver are all short because the showers were built for people under 5' in height.
By the way, why are there even radios in your rooms? I have stayed at quite a few Holiday Inn properties, and have never gotten decent radio reception.
All in all, I will not stay at this hotel again if possible.
June 3, 2013
Rated 4.0 out of 5.0 by Ledgers Comfortable room
We stayed in an Executive room for 2 nights. The room was comfortable and had all the features required. The location is OK on the edge of downtown. Te hop off and on trolley bus stops at he hotel.
June 1, 2013
Rated 1.0 out of 5.0 by Trex721 Poor hosekeeping
I stayed five nights. The coffee maker was not cleaned two days. The glasses were not set properly several days. I will never choose the hotel.
May 31, 2013
Rated 4.0 out of 5.0 by Kreuzfahrtfan Early Check In
Early Check- in was possible at 09,00 AM ( Cruise ship arrival )
May 31, 2013