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Rated 3.7 out of 5 by 19 reviewers.
Rated 3.0 out of 5.0 by Great stay except... I have a wonderful stay in this hotel with its excellent service and a cozy room. The executive lounge is great as well. My only concern was the front desk staff (which is an expat). When I am checking out around 3:00pm, the guy was not attentive and was talking on the phone while preparing my invoice. The consequence was he gave me an invoice that belongs to someone else. This guy does not even have the courtesy to smile to the guests. May 19, 2013
Rated 5.0 out of 5.0 by Wow .... Great Hotel, I love to stay with Holiday Inn Al Qasr One of the finest hotel in Riyadh, very comfortable, clean rooms - friendly & professional staff who anticipate my needs therefore I highly recommend this hotel for your business trip to Riyadh Special thanks to Shabi & Kamal in reservation department May 12, 2013
Rated 4.0 out of 5.0 by Akzepables Business Hotel Zimmer sind klein, aber ausreichend für 2 Tage Bad benötigt wie fast Hotels eine Renovierung Fenster sind verschimmelt - das geht far nicht Frühstück ist OK, aber Service Personal ist unterbesetzt. May 9, 2013
Rated 5.0 out of 5.0 by Holiday Inn Alqasr in Riyadh is th best hotel in the world I travel a lot round the world on business, and I say in hotels all the time, and when in Riyadh I stay only at Al Qaser, (the Palace) and you feel like you are in a PALACE. You will be treated like a ROYAL and you feel like a king, only feeling though, because we have one of the best well loved kings of the world who lives in a nice palace as well. Service is superb, food is very delicious, a little bit expensive though but it is worth the money. If you can think of anything nice lovely and comfy friendly and happy, it is the Holiday Inn Al Qasr in Riyadh. Thank you guys a million for all the effort you go through to look after me and my colleagues and friends who all choose to staty at this hotel when in Riyadh. May 6, 2013
Rated 5.0 out of 5.0 by Master Trainer The staff were very friendly and professional. I was always greeted with a smile and a wave. May 2, 2013
Rated 4.0 out of 5.0 by Confortable Hotel and beds The Hotel is good, comfortable, convenient and reasonable price, but they have to improve their staff and quality service specially the calling to switchboard and hotel services April 29, 2013
Rated 2.0 out of 5.0 by front desk staff poor communication the front desk officer at 4:00 and ask me to leave immediately due to hotel full capacity !!!! he wasn't polite in asking P.S : as a platinum member i am entitle for late check out (4:00 pm ) April 23, 2013
Rated 1.0 out of 5.0 by comfortable bed, and bad service The fron desk staff was not helpfull and hostile. The priority club membership does not mean anything in this hotel, and not recognized. I do not recommend it to anyone! April 21, 2013
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