Rated 3.9 out of 5 by 228
Rated 5.0 out of 5.0 by khz77 excellent hotel and friendly team
it was excellent stay i like it and will come back soon
April 25, 2016
Rated 5.0 out of 5.0 by r077 Good hotel and nice people
I like the location, and people they always smiling and trying to help,
April 24, 2016
Rated 4.0 out of 5.0 by Yarcimsoc Will be back
Attentive staff, quiet room. Location is good in terms of proximity to a mall and Tahlia Street-- where there are some great restaurants and nice shops-- though the immediate area has several unoccupied buildings under renovation. (Perhaps the reason it is so quiet.)
Minor inconvenience of outlets being on the opposite side of the beds from the night stand, making it hard to use unless you have a long cord. Otherwise a comfortable room.
Four trips to Riyadh in the last year. have stayed at a different hotel each time, but will return to this one next time.
April 18, 2016
Rated 5.0 out of 5.0 by Sehly Best Front Desk in a hotel Ever!
As i travel once or twice weekly all over the year, i must sat that this front desk got the best people i ever met in a hotel!
April 15, 2016
Rated 5.0 out of 5.0 by Zozz Good service from the entire team
I like the service in the hotel from everyone, thanks
April 14, 2016
Rated 5.0 out of 5.0 by Azzam UK The best place to stay in Riyadh..
This is one of the best hotels to stay in Riyadh, I have stayed in several hotels over the years and I am happy that I found this one. From the 1st moment you step into this hotel, you will feel the difference, car parking with sun shades for your can, quick help from concierge to deal with your luggage. And when you get in the main lobby, you feel comfortable with the design and colors so relaxing. At the front desk you will be warmly welcomed by some the most courteous reception staff, happy to welcome you with a warm smile and excellent treatment. When you check into my room it is always fresh and cool, no matter what is the temperature out side. If for any reason I am not happy with my room the staff will try their best to offer one to meet or exceed my expectations, and if I call them in advance they will be always happy to oblige. Internet/ WI FI fantastic. Food is excellent with a wide variety to please everyone, I have been staying in this hotel for some time when I am in Riyadh, to be honest I feel there that I am with my friends, thank you Holiday Inn Al Qaser-Riyadh.. :-)
April 12, 2016
Rated 5.0 out of 5.0 by ishk999 center of the city , fabulous hotel with great hospitality
very well and warm welcome noticed , room well cleaned and presentable , nice staff
April 11, 2016
Rated 5.0 out of 5.0 by PuneetJ333 Nice Hotel and friendly staff
I had a chance to stay at this hotel twice during my last few visits to Riyadh. During my first visit I gave them a feedback regarding few things. They took it very positively and trust me, before my next visit I got a confirmation email from them on the resolution of one key Feedback, which was on the internet speed, they confirmed the increase in their broadband plan based on my feedback. I was greeted well and got a chance to meet their General Manager Mr. Juan Uribe. What a man I must say. So understanding and down to earth man. He addressed all my concerns reported during last visit and told me what they have done for their resolution. This is what we call an outstanding customer service. Apart from that also, I feel its a very nice hotel, comfortable beddings, nice fragrance all over the hotel, friendly staff and always ready to help. Even their front desk staff is amazing, always wear smiles on their faces and make you feel at home. I still remember the guy named Fahim, he was always so friendly and helping that I did not miss my home any time.
I will definitely recommend people to give them a chance to serve and you wont feel disappointed.
I appreciate the services offered by Mr. Juan Uribe and his team.
April 10, 2016